Situational Judgement Test Practice Course: Safety first

Untimed topic quiz: 18 questions on Safety first, with an explanation after each answer. Questions and answers are shuffled every time.

Course
Canada
94 questions
Checked October 13, 2026
Fact-checked October 13, 2026

Start with the lessonsSituational Judgement Course: Lessons: about 150 minutes of reading. Every test question is covered in the lessons.

Topic quiz 2: Safety first

Question 1 of 18
You are stocking shelves in a grocery store when you notice a spill in the aisle. Customers are walking past. What is the most effective action?
- Block off the spill and get it cleaned up now
- Warn the next customer you see and keep stocking the shelf
- Leave it, because cleaning is the cleaning staff's job
- Finish the shelf first so it is not left half done, then tell a coworker
Show answer
Answer: A. Block off the spill and get it cleaned up now
Safety first: stop people from slipping now by marking or blocking the area, then make sure it is cleaned. Waiting or passing it off leaves the hazard in place.
Question 2 of 18
In an office, you see that the cord on a shared printer is frayed and gave off a small spark. What should you do?
- Stop using it, warn others and report it to your supervisor
- Keep using it until someone else complains about the problem
- Wrap the cord with electrical tape and keep printing carefully
- Mention it in the team chat sometime later this week
Show answer
Answer: A. Stop using it, warn others and report it to your supervisor
Workers must tell the supervisor or employer about defective equipment that may be dangerous. Stop use and report it so it can be repaired safely.
Question 3 of 18
Your supervisor asks you to get boxes from a high shelf. The only ladder nearby has a cracked step. What is the best response?
- Stand on a sturdy chair from the break room instead
- Use it slowly and keep your weight on the steps that are not cracked
- Report the ladder and ask for a safe one
- Refuse to do any more tasks for the rest of the shift
Show answer
Answer: C. Report the ladder and ask for a safe one
Report defective equipment and do not use it. Asking for a safe ladder gets the job done without risk; a chair is not a safe substitute.
Question 4 of 18
A fire alarm sounds while you are in the middle of a sale at the till. What should you do?
- Wait a few minutes to find out whether it is only a drill
- Finish the sale quickly so the customer is not charged twice, then leave
- Stop the sale and follow the evacuation plan with the customer
- Stay at the till to protect the cash from theft
Show answer
Answer: C. Stop the sale and follow the evacuation plan with the customer
Safety first: treat every alarm as real and follow the emergency plan. Sales and cash can wait; people cannot.
Question 5 of 18
In a restaurant kitchen, a coworker cuts their hand and it is bleeding heavily. What is the most effective action?
- Tell them to wrap it in a towel and finish the order they are cooking
- Post in the staff group chat to ask whether anyone has gauze
- Get the trained first aider or call 911 if needed, then report it
- Give them a bandage and go back to your station without telling anyone
Show answer
Answer: C. Get the trained first aider or call 911 if needed, then report it
Safety first: get proper help for the injured person right away. Workers must also report incidents to the supervisor or employer.
Question 6 of 18
You work as a security guard on a construction site. Before your shift you notice your hard hat is cracked. What should you do?
- Report it and get a new one before going on site
- Fix the crack with glue and report it at the end of your shift
- Wear it anyway, because a cracked hat still gives more protection than none
- Go on site without a hat and stay well away from the cranes
Show answer
Answer: A. Report it and get a new one before going on site
Workers must use the protective equipment the employer requires and report any defective equipment. A damaged hard hat may not protect you.
Question 7 of 18
You are asked to use a floor-cleaning machine you have never been shown how to use. What is the most effective action?
- Use it on the lowest setting and hope nothing goes wrong
- Watch a short online video, then try it on the busy main floor
- Ask your supervisor for training first
- Tell your supervisor you will never use any machines
Show answer
Answer: C. Ask your supervisor for training first
Workers have the right to know: employers must give the information and training needed to work safely. Ask for training before you start.
Question 8 of 18
On night patrol as a security guard, you see two people breaking into a car in the parking lot. What is the most effective action?
- Ignore it, because the car does not belong to the site
- Shout at them and chase them off the property
- Run over and hold them until the police arrive
- Stay back, call police and dispatch, and write down details
Show answer
Answer: D. Stay back, call police and dispatch, and write down details
Safety first, then communicate: keep a safe distance, report to police and dispatch, and record what you see. Chasing or grabbing suspects puts you and others at risk and may go beyond your role.
Question 9 of 18
You are a personal support worker. A client's walker has a loose wheel that wobbles. What is the best action?
- Tighten it with a kitchen knife and say nothing about it
- Take it out of use and report it
- Write it down and mention it at next month's team meeting
- Let the client keep using it, but remind them to walk slowly and carefully
Show answer
Answer: B. Take it out of use and report it
Report defective equipment that may be dangerous. A wobbly walker can cause a fall, so stop its use and report it right away.
Question 10 of 18
An angry man in a store parking lot tells you he will "be waiting" for your coworker after her shift. What should you do?
- Ignore it, because he is probably just letting off steam after a bad day
- Tell your supervisor or security right away so they can protect her
- Go outside alone and tell him to leave your coworker alone
- Tell your coworker to leave by the back door on her own later
Show answer
Answer: B. Tell your supervisor or security right away so they can protect her
A threat is a form of workplace violence. Report it right away so the employer can take steps to protect the worker.
Question 11 of 18
You are closing a coffee shop alone. After the doors are locked, a stranger knocks and asks to come in to use the washroom. What is the best action?
- Keep the door locked, say you are closed and follow your closing steps
- Open the door and step outside to talk with them
- Let them in quickly, since it will only take a minute
- Turn off the lights and hide until they leave
Show answer
Answer: A. Keep the door locked, say you are closed and follow your closing steps
Working alone increases risk. Do not enter a situation where you could be unsafe; stay inside, follow your closing procedure and call for help if you feel threatened.
Question 12 of 18
In a warehouse, you see a coworker remove the guard from a machine to work faster. What is the most effective response?
- Ask them to put the guard back, and tell your supervisor
- Take a photo and post it online to warn other workers
- Say nothing, because it is their own choice to take the risk
- Remove the guard from your machine too, so you can keep up with their pace
Show answer
Answer: A. Ask them to put the guard back, and tell your supervisor
Everyone shares responsibility for safety. Speak up about the unsafe act and report the hazard so it is fixed.
Question 13 of 18
Several boxes from a delivery have been stacked in front of an emergency exit at the back of a store. What should you do?
- Leave them, because the front doors can still be used in a fire
- Wait until the end of the day when the store is quieter
- Clear the exit if you safely can, and tell your supervisor
- Put a sign on the boxes saying that this exit is blocked
Show answer
Answer: C. Clear the exit if you safely can, and tell your supervisor
Safety first: exits must stay clear so people can get out fast. Clear the hazard if you can do it safely and report it so it does not happen again.
Question 14 of 18
While patrolling a shopping centre, you notice a backpack left alone near a busy entrance. No owner is in sight. What is the most effective action?
- Ignore it, since most bags are simply forgotten
- Do not touch it; keep people back and report it
- Carry it to the lost and found office so it is out of the way
- Open it to look for the owner's name and phone number inside
Show answer
Answer: B. Do not touch it; keep people back and report it
Safety first and follow policy: do not handle a suspicious item. Report it right away and follow your site's procedure for unattended items.
Question 15 of 18
You smell gas in the back kitchen of a hotel restaurant. What is the most effective action?
- Finish the current orders, then mention the smell to the chef
- Keep cooking but open the back door to let the smell out
- Warn others, leave the area and call for help from a safe place
- Look around the stoves for the leak before telling anyone
Show answer
Answer: C. Warn others, leave the area and call for help from a safe place
Safety first: get people away from the danger, then call for help from a safe place using your site's emergency plan. Do not stay to search or finish work.
Question 16 of 18
Your supervisor asks you to clean up a spilled cleaning chemical without gloves. The label shows it can burn skin. What is the best response?
- Ask for the right gloves and instructions before you start
- Leave without telling anyone and go home for the day
- Clean it up quickly with bare hands so the job is done before anyone slips
- Leave the spill for the next shift to deal with
Show answer
Answer: A. Ask for the right gloves and instructions before you start
Workers must use the protective equipment needed and have the right to know about hazards. Ask for the right gear and instructions first; leaving the spill or walking off does not fix the danger.
Question 17 of 18
A senior coworker skips the lock-out step when clearing a jam and says, "We have always done it this way." You are new. What is the most effective response?
- Argue with them loudly in front of the whole crew
- Say nothing, because new staff should not question senior staff
- Follow the safe procedure yourself and tell your supervisor
- Copy the senior worker, since they have many more years of experience
Show answer
Answer: C. Follow the safe procedure yourself and tell your supervisor
Safety comes before habit or seniority. Work safely as the employer requires and report the hazard through the right channel.
Question 18 of 18
You have reported a broken stair railing at your workplace twice. Nothing has been done, and the risk is serious. What should you do?
- Raise it with a higher manager or the safety committee
- Tell customers to use the stairs at their own risk
- Stop reporting it, because you have already done your part twice
- Fix the railing yourself with tools you bring from home
Show answer
Answer: A. Raise it with a higher manager or the safety committee
Workers have the right to participate, for example through health and safety committees. When a serious report is ignored, escalate it to the next level.

Topic quiz 2: Safety first

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