Lesson 1: Why OSH matters and how EU law works
Occupational safety and health (OSH) is about protecting people from harm caused by their work. Good OSH prevents injuries, illness and deaths.
Why it matters
- Eurostat reports that in 2024 there were 3,367 fatal accidents at work in the EU and about 2.78 million non-fatal accidents that caused at least 4 calendar days off work.
- Close to a quarter (23.0%) of fatal accidents in 2024 were in construction. Transport and storage, manufacturing, and agriculture, forestry and fishing came next.
- EU-OSHA estimates that work-related injuries and diseases cost society the equivalent of 3.3% of EU GDP, and studies it cites found a return of about 2.2 euros for every euro invested in OSH.
How EU law works
The EU sets common rules for safety at work mainly through directives. A directive is binding on the Member States: each Member State must transpose it into national law by a set deadline. Member States are free to adopt stricter rules to protect workers. This is why the details of safety law can differ from one EU country to another.
In practice, your employer must follow your national law. The Framework Directive requires Member States to ensure adequate controls and supervision, usually through national authorities such as labour inspectorates.
The Framework Directive 89/391/EEC
The main EU law on OSH is Council Directive 89/391/EEC, called the Framework Directive. It was adopted on 12 June 1989, and Member States had to apply it by 31 December 1992. It sets general principles for preventing work accidents and diseases, and for informing, consulting and training workers.
- It covers all sectors, public and private: industry, farming, shops, offices, services, education, culture and leisure.
- It does not apply only where certain public service work, such as the armed forces, the police or some civil protection tasks, inevitably conflicts with it. Even then, safety and health must be protected as far as possible.
- A worker is any person employed by an employer, including trainees and apprentices (domestic servants are excluded).
- Prevention means all the steps taken or planned at all stages of work to prevent or reduce occupational risks.
The individual directives
Many more specific directives are based on the Framework Directive. Examples cover personal protective equipment (89/656/EEC), display screen equipment (90/270/EEC), safety signs (92/58/EEC), chemical agents (98/24/EC), noise (2003/10/EC), pregnant workers (92/85/EEC) and young workers (94/33/EC).
The Framework Directive still applies in full to all these areas. Where an individual directive has stricter or more specific rules, those rules prevail.
Who helps
EU-OSHA is the European Union information agency for OSH. It publishes guidance and runs the free online risk assessment tool OiRA. One priority of the EU Strategic Framework on Health and Safety at Work 2021–2027 is improving the prevention of work-related accidents and diseases, working towards a "Vision Zero" approach to work-related deaths.
Lesson 2: What employers must do
Under Article 5 of the Framework Directive, the employer has a duty to ensure workers' safety and health in every aspect related to the work. Using outside experts does not take this responsibility away. Workers have duties too, but these do not affect the principle of the employer's responsibility.
The general principles of prevention
Article 6 lists nine principles that guide every safety decision:
- Avoid risks.
- Evaluate the risks that cannot be avoided.
- Combat risks at source (deal with the cause, for example fix a leak instead of mopping every hour).
- Adapt the work to the individual, for example the design of workstations, equipment and work methods, and reduce monotonous work.
- Adapt to technical progress.
- Replace the dangerous with the non-dangerous or less dangerous (substitution).
- Develop a coherent overall prevention policy covering technology, work organisation, working conditions, social relationships and the working environment.
- Give collective protective measures priority over individual measures.
- Give workers appropriate instructions.
So a guardrail that protects everyone comes before a harness for each person. Personal protective equipment (PPE) is used when risks cannot be avoided or limited enough by collective or organisational measures. The employer must provide PPE free of charge, keep it in good working order and hygienic, and train workers to use it.
Other general duties
- Assess the risks, including when choosing equipment and chemicals and when fitting out workplaces (Lesson 4).
- Think about each worker's capabilities when giving them tasks.
- Consult workers on the planning and introduction of new technologies.
- Let only workers with adequate instructions enter areas with serious and specific danger.
- Where several employers share a workplace, they must cooperate, coordinate their prevention work and inform each other and their workers about risks.
- Safety and health measures may in no circumstances involve workers in financial cost.
Prevention services and emergencies
The employer must designate one or more competent workers for protection and prevention work. If there is nobody competent in-house, the employer must enlist competent external services or persons. The employer must also arrange first aid, firefighting and evacuation, name the workers who carry these out, and arrange contact with outside emergency services.
Information, consultation and training
| Duty | 含义 |
|---|---|
| Information (Article 10) | Workers are told the risks and the protective and preventive measures for the workplace and their own job, and the emergency arrangements. |
| Consultation (Article 11) | Workers and their representatives are consulted and can make proposals on all safety and health matters. Safety representatives get adequate time off without loss of pay. Nobody may be disadvantaged for taking part. |
| Training (Article 12) | Each worker gets adequate training for their own job: when recruited, on a transfer or change of job, and when new equipment or technology arrives. It is repeated when needed, takes place during working hours and is not paid for by workers. |
Workers from outside firms, such as agency cleaners or contractors, must also have received appropriate instructions about the risks at the site where they work.
Particularly sensitive risk groups, such as young workers and pregnant workers, must be protected against the dangers that specifically affect them.
Lesson 3: Your duties and rights as a worker
Safety is a shared effort. Article 13 of the Framework Directive says each worker must take care, as far as possible, of their own safety and health and that of others affected by their acts or omissions at work, in line with their training and instructions.
Your duties
- Use machinery, tools, dangerous substances, transport equipment and other work equipment correctly.
- Use the PPE you are given correctly and return it to its proper place after use.
- Do not disconnect, change or remove safety devices (such as machine guards), and use them correctly.
- Immediately inform your employer or the designated safety workers of any situation you think is a serious and immediate danger, and of any shortcomings in protection.
- Cooperate with your employer and safety staff so that tasks set by the authorities can be done and the workplace is safe.
If a worker breaks a rule, the employer does not stop being responsible. Worker duties do not affect the principle of the employer's responsibility.
Your rights in serious and imminent danger
- In serious, imminent and unavoidable danger you may stop work and go immediately to a place of safety.
- You must not be put at a disadvantage for leaving, and must be protected against harmful and unjustified consequences.
- Your employer must not ask you to go back while the serious and imminent danger remains, except in exceptional, duly justified cases.
- If you cannot reach your supervisor, you may take suitable steps, using your knowledge and the equipment available, to avoid the consequences. You are protected unless you acted carelessly or negligently.
Your other rights
- To have safety representatives who can ask the employer to act and make proposals to reduce hazards.
- Not to be disadvantaged for taking part in safety and health activities.
- To appeal to the competent authority, such as the labour inspectorate, if you think the employer's measures are not good enough.
- To receive health surveillance at regular intervals if you wish, under your national system.
Practical exercise: what would you do?
Read each situation and decide what the worker should do. Then compare your answers with the model answers.
| # | Situation |
|---|---|
| 1 | Marta works in a warehouse. A colleague has taken the guard off a box-cutting machine because "it slows us down". |
| 2 | Tomasz smells a strong gas leak in the plant room. The alarm is sounding and his supervisor is not answering the phone. |
| 3 | Lea, an agency worker, starts at a new site. On day one she is asked to use a chemical she has never seen, with no instructions. |
Situation 1: what should Marta do?
显示答案
Not use the machine, and report it to her supervisor or the safety person straight away. Safety devices must not be removed, and shortcomings in protection must be reported immediately.
Situation 2: what may Tomasz do?
显示答案
Leave at once for a place of safety and follow the emergency procedure. In serious and imminent danger he may stop work and leave, and he must not be disadvantaged for this.
Situation 3: what should Lea do, and what should the site employer have done?
显示答案
Lea should not use it until she has been told its risks and how to work safely, and should ask the supervisor. The site employer must make sure outside workers have received appropriate instructions.
Lesson 4: Risk assessment step by step
Every employer must have an assessment of the risks to safety and health at work (Articles 6 and 9 of the Framework Directive). It is the basis for all other safety measures.
Hazard and risk
- A hazard is something at work that has the potential to cause harm, such as a wet floor, a hot surface, noise or a chemical.
- A risk depends on how likely harm is and how serious it would be (the probability and severity of possible harm).
The steps
There are no fixed EU rules on exactly how to do a risk assessment; national legislation applies. EU-OSHA suggests a stepwise approach that works well for most businesses, especially small ones. Its OiRA tools follow these steps:
- Identify hazards and those at risk. Look at all tasks, including those done outside normal hours such as cleaning. Note who may be harmed, including groups at particular risk such as young or pregnant workers.
- Evaluate and prioritise risks. Estimate each risk from the severity and probability of harm, and put the risks in order.
- Decide on preventive action and put it in place. First ask: can this risk be eliminated? If not, reduce it, following the principles of prevention.
- Monitor and review. Check that the measures work, and review the assessment at regular intervals so it stays up to date.
Review the assessment whenever things change, for example new equipment, new procedures or after an accident or near miss.
A simple scoring method
Many workplaces use a simple scoring method. It is not set by EU law; it is just one example. Give each risk a likelihood from 1 (unlikely) to 3 (likely) and a severity from 1 (minor injury) to 3 (death or serious injury). Then multiply: score = likelihood × severity.
| Score | Rating (example) | Action |
|---|---|---|
| 1–2 | Low | Keep the controls in place and monitor |
| 3–4 | Medium | Plan improvements |
| 6–9 | High | Act now |
Record it and involve workers
Record the results: who did the assessment, the hazards and risks found, groups at particular risk, the measures needed, who is responsible for each measure and by when, and review dates. Draw up the record with the consultation and participation of workers and their representatives, and tell workers the results for their own job.
Practical exercise: risk assessment for a small café
You help the owner of a small café with a risk assessment. Use the example method: score = likelihood × severity (each 1–3); 1–2 low, 3–4 medium, 6–9 high.
| Hazard | Likelihood (1–3) | Severity (1–3) | Score | Rating |
|---|---|---|---|---|
| Cellar stairs: the light is broken | 3 | 3 | ? | ? |
| Wet floor next to the dishwasher | 3 | 2 | ? | ? |
| Extension cable across the walkway behind the counter | 2 | 2 | ? | ? |
| Hot oil in the deep-fat fryer | 1 | 3 | ? | ? |
| Light boxes of napkins on a high shelf | 1 | 2 | ? | ? |
Work out the score and rating for each hazard.
显示答案
Cellar stairs: the light is broken: 3 × 3 = 9 (high); Wet floor next to the dishwasher: 3 × 2 = 6 (high); Extension cable across the walkway behind the counter: 2 × 2 = 4 (medium); Hot oil in the deep-fat fryer: 1 × 3 = 3 (medium); Light boxes of napkins on a high shelf: 1 × 2 = 2 (low).
Put the hazards in order of priority, highest first.
显示答案
1. Cellar stairs (9); 2. Wet floor (6); 3. Extension cable (4); 4. Hot oil (3); 5. Boxes on high shelf (2). The two high risks need action now.
Suggest actions for the cellar stairs, following the principles of prevention.
显示答案
First deal with the source: repair the light straight away. Then add collective measures such as a secure handrail and clear, non-slip step edges, and keep the stairs free of boxes.
Who should take part, and when should the café review the assessment?
显示答案
The staff and their representatives should be consulted and involved. Review it regularly and whenever something changes, such as new equipment, or after an accident or near miss.
Lesson 5: Common hazards
Slips, trips and falls
EU-OSHA calls slips, trips and falls the largest cause of accidents in all sectors, from heavy industry to offices. A slip happens when there is not enough grip between shoe and floor, often because of water, oil or dust. A trip happens when the foot catches on something, such as a cable, a loose mat or an uneven edge; even a level change of about 8 mm can catch people out. Falls on stairs happen more often going down than going up.
EU-OSHA's order of control is:
- Eliminate at source (level the floor, fix the leak).
- Substitute (use a different cleaning method).
- Separate people from the hazard (barriers around a wet floor).
- Protect (slip-resistant footwear), only when the other steps are not enough.
Also keep walkways clear and well lit, clean spills straight away and warn people until the floor is dry, and route cables away from walkways.
Display screen equipment
Directive 90/270/EEC protects workers who habitually use a display screen for a significant part of their normal work. The employer must:
- Analyse workstations for risks to eyesight, physical problems and mental stress, and fix what is found.
- Plan the work so screen work is regularly interrupted by breaks or changes of activity.
- Offer an eye test before screen work starts, at regular intervals, and when a worker has visual difficulties that may be due to screen work. If normal glasses are unsuitable, special glasses for the work must be provided, at no cost to the worker.
Minimum requirements include a screen that swivels and tilts, a tiltable keyboard separate from the screen, a chair with adjustable seat height and an adjustable back, and a footrest for anyone who wants one.
Noise
Directive 2003/10/EC sets values for a worker's daily noise exposure (an 8-hour average):
| Value | Daily exposure | Peak | What happens |
|---|---|---|---|
| Lower action value | 80 dB(A) | 135 dB(C) | Above it: hearing protectors made available. At or above it: information and training. |
| Upper action value | 85 dB(A) | 137 dB(C) | At or above it: hearing protectors must be used. Above it: a noise-reduction programme, warning signs and a right to a hearing check by a doctor. |
| Exposure limit value | 87 dB(A) | 140 dB(C) | Must never be exceeded. This value takes account of the hearing protectors worn; the action values do not. |
Dangerous substances
A dangerous substance is any liquid, gas or solid that poses a risk to workers' health or safety. EU-OSHA says elimination and substitution are at the top of the hierarchy of controls; then technical and organisational measures, such as local exhaust ventilation; PPE is the last resort.
Under the CLP Regulation, hazardous chemicals carry labels with diamond-shaped pictograms with a red frame, a signal word, hazard statements and precautionary statements. The signal word "Danger" is used for the most severe hazard categories and "Warning" for the others. Safety data sheets give more detail in 16 sections. Your employer must tell you about the hazardous chemicals at your workplace and give you access to their safety data sheets.
| Pictogram | What it warns about |
|---|---|
| Flame | Flammable gases, aerosols, liquids and solids |
| Corrosion | Severe skin burns, eye damage, corrosive to metals |
| Skull and crossbones | Acute toxicity: can be fatal if swallowed, breathed in or in contact with skin |
| Health hazard | Cancer, harm to fertility or the unborn child, breathing sensitisers, organ damage |
| Exclamation mark | Irritation, skin sensitisation, drowsiness, less severe toxicity |
Safety signs
Directive 92/58/EEC says employers must use safety signs where hazards cannot be avoided or reduced enough by other means, and must tell workers what the signs mean.
| Sign | Shape and colours | Meaning |
|---|---|---|
| Prohibition | Round, black symbol on white, red edge and red diagonal bar | Do not do this |
| Warning | Triangle, black symbol on yellow, black edge | Danger: take care |
| Mandatory | Round, white symbol on blue | You must do this, for example wear PPE |
| Emergency escape or first aid | Rectangle or square, white symbol on green | Exits, escape routes and first aid |
| Firefighting equipment | Rectangle or square, white symbol on red | Where to find firefighting equipment |
Practical exercise: noise levels on a production site
A noise survey gives these daily exposures, measured without hearing protectors. Use the values in this lesson to answer.
| Worker | Daily exposure without protectors |
|---|---|
| Anna, office | 76 dB(A) |
| Ben, packing line | 83 dB(A) |
| Carla, metal press | 89 dB(A) |
Which workers must be offered hearing protectors?
显示答案
Ben (83) and Carla (89). Both are above the lower action value of 80 dB(A). Anna (76) is below it.
Which worker must actually wear hearing protectors?
显示答案
Carla. Her exposure is above the upper action value of 85 dB(A), so protectors must be used.
Carla's exposure without protectors is 89 dB(A), above the 87 dB(A) limit. Is the employer breaking the limit?
显示答案
Not necessarily. The limit value takes account of the hearing protectors worn, so her exposure with protectors must stay at or below 87 dB(A). The employer must also run a programme to reduce the noise and offer her a hearing check by a doctor.
专题测验5:Common hazards: slips, screens, noise, chemicals and signs
Lesson 6: Reporting accidents and near misses
Accidents: the employer's duties
Under Article 9 of the Framework Directive, the employer must:
- keep a list of accidents that leave a worker unfit for work for more than three working days;
- draw up reports on accidents for the responsible authorities, in line with national laws and practice.
The detailed reporting rules, such as forms and deadlines, are set nationally and differ between countries.
For EU statistics, Eurostat counts an accident as fatal if the victim dies within one year of it.
Near misses
A near miss is an unplanned event that could have caused injury, illness or damage, but did not. For example, a box falls from a shelf just where someone was standing a moment before.
The causes of accidents are often the same as the causes of near misses. So a near miss is a free lesson in how to prevent an accident.
A good reporting culture
- Reporting is everyone's responsibility, not only managers' or the safety team's.
- Make it simple and open to everyone, on paper or electronically, and train new workers to use it.
- The aim is to learn, not to blame. Workers report more when they know they will not be punished.
- Workers stop reporting if nothing happens, so give feedback on every report.
- More reports after a campaign usually means more awareness, not more risk.
What to put in a report
What happened; when and where; who was involved; what factors played a part; what stopped it becoming an accident; ideas to prevent it happening again; and a name to contact for questions.
Follow-up
- Fix any immediate danger first.
- Investigate to find the root causes, as for an accident.
- Choose lasting measures, with a named person and a deadline.
- Tell the reporter what was done, or why no action was needed, and use the lessons to update the risk assessment.
Practical exercise: complete a near-miss report
At 07:40 on Thursday, Jonas, a delivery driver, was reversing in the loading yard. A warehouse worker walked behind the van while looking at a phone. Jonas braked and nobody was hurt. The yard light by door 3 has been broken for a week. Use the checklist to write the report.
| Checklist item | What to write |
|---|---|
| What happened | The event, in order |
| When and where | Date, time and place |
| Who was involved | People and roles |
| Contributing factors | What made it more likely |
| What prevented an accident | Why nobody was hurt |
| Suggestions | Ideas to stop it happening again |
Write the "What happened" and "When and where" parts.
显示答案
What happened: While I was reversing a van, a warehouse worker walked behind it looking at a phone. I braked and stopped in time. When and where: Thursday, 07:40, loading yard near door 3.
What were the contributing factors, and what prevented an accident?
显示答案
Factors: poor lighting because the light by door 3 is broken; a pedestrian walking in a vehicle area while distracted; no separate walkway. Prevented: the driver saw the person and braked in time.
Suggest actions, in order of priority.
显示答案
First repair the light (an immediate danger). Then separate people from vehicles, for example with a marked or barriered walkway, remind staff not to use phones in vehicle areas, and update the risk assessment.
资料来源
- EUR-Lex: Council Directive 89/391/EEC (OSH Framework Directive)
- EU-OSHA: Directive 89/391/EEC – OSH Framework Directive
- EU-OSHA: European directives on safety and health at work
- EU-OSHA: EU Strategic Framework on Health and Safety at Work 2021-2027
- EU-OSHA: Good OSH is good for business
- EU-OSHA: About EU-OSHA
- Eurostat: Accidents at work statistics
- EU-OSHA OiRA: How to carry out a risk assessment
- EU-OSHA: OiRA – Online interactive Risk Assessment
- EU-OSHA: Directive 89/656/EEC – use of personal protective equipment
- EU-OSHA: Directive 89/654/EEC – workplace requirements
- EU-OSHA: Sector specific and worker related provisions
- EU-OSHA: Provisions on workload, ergonomical and psychosocial risks
- EU-OSHA Factsheet 14: Preventing work-related slips, trips and falls
- OSHwiki: Slips, trips and falls
- EUR-Lex: Council Directive 90/270/EEC (display screen equipment)
- EU-OSHA: Directive 90/270/EEC – display screen equipment
- EUR-Lex: Directive 2003/10/EC (noise)
- EU-OSHA: Directive 2003/10/EC – noise
- EU-OSHA: Dangerous substances
- EU-OSHA: Directive 98/24/EC – risks related to chemical agents at work
- EU-OSHA: CLP – classification, labelling and packaging of substances and mixtures
- EU-OSHA: Chemical hazard pictograms leaflet
- OSHwiki: Labelling of chemicals
- ECHA: Understanding CLP
- EUR-Lex: Council Directive 92/58/EEC (safety and/or health signs)
- EU-OSHA: Directive 92/58/EEC – safety and/or health signs
- OSHwiki: Near misses