Privacy and Personal Information Course 2026
This course is for security guards who handle visitor logs, ID checks, reports and CCTV. It explains what personal information is, which privacy laws apply in Canada, the 10 fair information principles, video surveillance guidelines, access requests and what to do about privacy breaches.
快速解答
这门免费课程包含约10分钟的课文和一套25道题的测试。得分达到80%或以上即可下载结业证书(私人颁发,未经认证)。 已于2026年10月11日根据官方资料核对。
你将学到什么
- Identify personal information in everyday security work
- Explain which privacy law applies in different provinces
- Apply the 10 fair information principles on the job
- Follow good practice for video surveillance
- Handle access requests and report privacy breaches
得分达到80%或以上即可下载证书。
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第1题,共25题
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答案: D. A visitor's name and ID number written in a sign-in log
Personal information is information about an identifiable person, such as a name, age or ID number.
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第2题,共25题
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答案: A. Yes, comments, evaluations and disciplinary actions about a person are personal information
Opinions, evaluations, comments and disciplinary actions about an identifiable person are personal information.
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第3题,共25题
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答案: B. Private-sector organizations that collect, use or disclose personal information in commercial activity
PIPEDA covers private-sector organizations in their commercial activities, plus federally regulated businesses.
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第4题,共25题
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答案: C. Alberta, British Columbia and Quebec
Organizations covered by these provincial laws are generally exempt from PIPEDA for activities within that province.
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第5题,共25题
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答案: A. PIPEDA, because organizations in the territories are considered federally regulated
The Privacy Commissioner says organizations in the Northwest Territories, Yukon and Nunavut are considered federally regulated, so PIPEDA applies.
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第6题,共25题
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答案: D. Provincial laws
The Privacy Commissioner notes that municipalities, universities, schools and hospitals are generally covered by provincial laws.
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第7题,共25题
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答案: D. Limiting collection
The principles include accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access and challenging compliance.
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第8题,共25题
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答案: B. Limiting collection
Collect only what is needed for the identified purpose. Extra information adds risk with no benefit.
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第9题,共25题
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答案: D. Protect them with security that fits how sensitive they are, such as keeping them locked away
Personal information must be protected against loss, theft and unauthorized access.
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第10题,共25题
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答案: C. The organization is responsible for the personal information it controls and names someone to oversee compliance
Accountability means the organization is responsible and designates a person, often a privacy officer, to oversee compliance.
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第11题,共25题
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答案: D. 30 calendar days
Businesses generally must respond within 30 calendar days.
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第12题,共25题
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答案: B. In limited cases, by up to 30 more days, telling the person within the first 30 days
An extension of up to 30 days is allowed in limited cases, such as when meeting the deadline would seriously disrupt operations.
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第13题,共25题
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答案: B. Refer the request to the supervisor or privacy officer under site policy
People have a right to access images of themselves, but requests go through the proper process so other people's identities can be protected.
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第14题,共25题
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答案: A. Where people will see them before they enter the area being watched
Notice should let people know about cameras before they enter, and should include a contact for questions.
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第15题,共25题
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答案: B. Washrooms, change rooms and similar private areas
The guidelines say cameras must not be aimed at places where people expect more privacy, such as washrooms and change rooms.
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第16题,共25题
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答案: C. Not unless there is a specific need
Audio recording is more intrusive and should not be used unless there is a specific need.
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第17题,共25题
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答案: C. Only as long as needed for the purpose, then destroyed securely
Keep recordings only as long as necessary for their purpose and destroy them securely when no longer needed.
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第18题,共25题
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答案: C. Only when unlawful activity is suspected or observed
Limiting recording reduces the amount of personal information collected.
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第19题,共25题
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答案: B. Decline, because footage should be used only for its stated purpose or as the law allows
The guidelines give tracking tenants' movements as an example of misuse.
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第20题,共25题
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答案: A. Follow site procedure, involve the supervisor if required, and record what was given, to whom and why
Disclosures outside the organization should be justified and documented. Sites usually have a process for police requests.
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第21题,共25题
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答案: C. Report it to the supervisor right away
A lost notebook may be a privacy breach. Reporting quickly lets the organization reduce harm and meet its legal duties.
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第22题,共25题
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答案: B. When it is reasonable to believe the breach creates a real risk of significant harm
The test is a real risk of significant harm, whatever the number of people affected.
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第23题,共25题
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答案: A. Humiliation or damage to reputation
Significant harm includes bodily harm, humiliation, damage to reputation, financial loss, identity theft and loss of employment opportunities.
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第24题,共25题
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答案: C. 24 months after it decides the breach happened
The Breach of Security Safeguards Regulations require a record of every breach for 24 months, whether or not it was reportable.
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第25题,共25题
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答案: B. Use an employer-approved device and follow policy, rather than storing images on a personal phone
Personal phones are hard to secure and easy to share from. Use approved devices so images stay protected.
键盘:按1–4作答,按 Enter 进入下一题。
考前须知
- PIPEDA covers private-sector organizations that collect, use or disclose personal information in commercial activity; Alberta, British Columbia and Quebec have substantially similar private-sector laws.
- PIPEDA is built on 10 fair information principles, including limiting collection, safeguards and individual access.
- The Privacy Commissioner's video surveillance guidelines say cameras must not be aimed at washrooms or change rooms, and recordings should be kept only as long as needed.
- A business generally has 30 calendar days to respond to a request for access to personal information, with a possible extension of up to 30 more days.
- Breaches creating a real risk of significant harm must be reported to the Privacy Commissioner, and records of every breach must be kept for 24 months.
常见问题
Does privacy law apply to security guards?
Yes. Guards collect personal information for their employer and clients, so they must follow the privacy law that applies (PIPEDA or a provincial law) and their employer's privacy policy.
Can a security guard give CCTV footage to police?
Footage can be used as the law allows, and the Privacy Commissioner's example is sharing car break-in video with police. Follow your site's procedure and document the disclosure.
What should I do if I lose a notebook or report?
Report it to your supervisor right away. It may be a privacy breach that the organization must assess and, if there is a real risk of significant harm, report.
Can people see video of themselves?
Yes, people have a right to access images of themselves. Refer the request to your supervisor or privacy officer so other people in the footage can be protected.
这份证书是否经过认证或获得官方认可?
不是。这是一份私人颁发的结业证书,仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准,也不能替代法律要求的任何执照、资格证书或培训。
资料来源
- PIPEDA in brief (Office of the Privacy Commissioner of Canada)
- Guidelines for overt video surveillance in the private sector (Office of the Privacy Commissioner of Canada)
- Accessing your personal information: businesses (Office of the Privacy Commissioner of Canada)
- What you need to know about mandatory reporting of breaches of security safeguards (Office of the Privacy Commissioner of Canada)
- Breach of Security Safeguards Regulations, SOR/2018-64 (Canada Gazette)
- Security Services Regulation, B.C. Reg. 207/2008 (code of conduct, section 14)