Privacy and Personal Information Course 2026

1. Frage 1 von 25

   Which of these is personal information?

   • AThe date of a fire drill
   • BThe make of the building's alarm panel
   • CThe number of floors in a building
   • DA visitor's name and ID number written in a sign-in log
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   Antwort: D. A visitor's name and ID number written in a sign-in log

   Personal information is information about an identifiable person, such as a name, age or ID number.

2. Frage 2 von 25

   According to the Privacy Commissioner of Canada, can opinions and evaluations about a person be personal information?

   • AYes, comments, evaluations and disciplinary actions about a person are personal information
   • BOnly if they are written on paper
   • COnly if the person agrees they are true
   • DNo, only names and numbers count
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   Antwort: A. Yes, comments, evaluations and disciplinary actions about a person are personal information

   Opinions, evaluations, comments and disciplinary actions about an identifiable person are personal information.

3. Frage 3 von 25

   Which organizations does PIPEDA generally apply to?

   • AOnly individuals at home
   • BPrivate-sector organizations that collect, use or disclose personal information in commercial activity
   • COnly hospitals and schools
   • DOnly federal government departments
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   Antwort: B. Private-sector organizations that collect, use or disclose personal information in commercial activity

   PIPEDA covers private-sector organizations in their commercial activities, plus federally regulated businesses.

4. Frage 4 von 25

   Which provinces have private-sector privacy laws considered substantially similar to PIPEDA?

   • ASaskatchewan, Prince Edward Island and Yukon
   • BOntario, Manitoba and Nova Scotia
   • CAlberta, British Columbia and Quebec
   • DOnly Ontario
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   Antwort: C. Alberta, British Columbia and Quebec

   Organizations covered by these provincial laws are generally exempt from PIPEDA for activities within that province.

5. Frage 5 von 25

   A security company operates only in Yukon. Which privacy law generally covers its commercial activities?

   • APIPEDA, because organizations in the territories are considered federally regulated
   • BNo privacy law at all
   • CQuebec's law
   • DAlberta's law
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   Antwort: A. PIPEDA, because organizations in the territories are considered federally regulated

   The Privacy Commissioner says organizations in the Northwest Territories, Yukon and Nunavut are considered federally regulated, so PIPEDA applies.

6. Frage 6 von 25

   Which laws generally cover privacy at hospitals, universities and municipalities?

   • APIPEDA
   • BNo law
   • CThe Criminal Code
   • DProvincial laws
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   Antwort: D. Provincial laws

   The Privacy Commissioner notes that municipalities, universities, schools and hospitals are generally covered by provincial laws.

7. Frage 7 von 25

   Which of these is one of PIPEDA's 10 fair information principles?

   • AUnlimited sharing
   • BKeep everything forever
   • CCollect first, decide later
   • DLimiting collection
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   Antwort: D. Limiting collection

   The principles include accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access and challenging compliance.

8. Frage 8 von 25

   A site's visitor log asks for name, company and time in. A guard also starts writing down visitors' home addresses "just in case". Which principle does this break?

   • AOpenness
   • BLimiting collection
   • CAccuracy
   • DChallenging compliance
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   Antwort: B. Limiting collection

   Collect only what is needed for the identified purpose. Extra information adds risk with no benefit.

9. Frage 9 von 25

   What does the safeguards principle mean for a guard's notebook and reports?

   • ALeave them on the desk so anyone can read them
   • BThrow them in the recycling when full
   • CTake photos of them for a personal backup
   • DProtect them with security that fits how sensitive they are, such as keeping them locked away
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   Antwort: D. Protect them with security that fits how sensitive they are, such as keeping them locked away

   Personal information must be protected against loss, theft and unauthorized access.

10. Frage 10 von 25

    What does the accountability principle mean?

    • AEach visitor is responsible for protecting their own data
    • BOnly the police are responsible for privacy
    • CThe organization is responsible for the personal information it controls and names someone to oversee compliance
    • DNobody is responsible if a breach happens
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    Antwort: C. The organization is responsible for the personal information it controls and names someone to oversee compliance

    Accountability means the organization is responsible and designates a person, often a privacy officer, to oversee compliance.

11. Frage 11 von 25

    Under PIPEDA, how long does a business generally have to respond to a person's request for access to their own personal information?

    • A7 days
    • B6 months
    • C1 year
    • D30 calendar days
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    Antwort: D. 30 calendar days

    Businesses generally must respond within 30 calendar days.

12. Frage 12 von 25

    When may a business extend the time to respond to an access request?

    • AOnly if the person pays a fee
    • BIn limited cases, by up to 30 more days, telling the person within the first 30 days
    • CWhenever it likes, for any length of time
    • DNever
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    Antwort: B. In limited cases, by up to 30 more days, telling the person within the first 30 days

    An extension of up to 30 days is allowed in limited cases, such as when meeting the deadline would seriously disrupt operations.

13. Frage 13 von 25

    A person asks a guard for a copy of video showing themselves. What should the guard do?

    • ARefuse and say people never have a right to see video
    • BRefer the request to the supervisor or privacy officer under site policy
    • CHand over a copy right away on a USB stick
    • DShow them all the footage, including other people
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    Antwort: B. Refer the request to the supervisor or privacy officer under site policy

    People have a right to access images of themselves, but requests go through the proper process so other people's identities can be protected.

14. Frage 14 von 25

    According to the Privacy Commissioner's video surveillance guidelines, where should camera notice signs be placed?

    • AWhere people will see them before they enter the area being watched
    • BInside the camera housing
    • COn the back of the building where no one goes
    • DOnly in the security office
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    Antwort: A. Where people will see them before they enter the area being watched

    Notice should let people know about cameras before they enter, and should include a contact for questions.

15. Frage 15 von 25

    Where should security cameras never be aimed?

    • AParking lot entrances
    • BWashrooms, change rooms and similar private areas
    • CMain lobbies
    • DLoading docks
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    Antwort: B. Washrooms, change rooms and similar private areas

    The guidelines say cameras must not be aimed at places where people expect more privacy, such as washrooms and change rooms.

16. Frage 16 von 25

    According to the guidelines, when should video surveillance systems record sound?

    • AWhenever a guard is bored
    • BAlways, to capture everything
    • CNot unless there is a specific need
    • DOnly at night
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    Antwort: C. Not unless there is a specific need

    Audio recording is more intrusive and should not be used unless there is a specific need.

17. Frage 17 von 25

    How long should recordings be kept?

    • AExactly one week, always
    • BUntil the hard drive is full, then deleted in bulk with no rules
    • COnly as long as needed for the purpose, then destroyed securely
    • DForever, in case they are useful
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    Antwort: C. Only as long as needed for the purpose, then destroyed securely

    Keep recordings only as long as necessary for their purpose and destroy them securely when no longer needed.

18. Frage 18 von 25

    When cameras are watched live by an operator, when do the guidelines suggest recording should be turned on?

    • AOnly when the operator takes a break
    • BNever
    • COnly when unlawful activity is suspected or observed
    • DOnly on weekends
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    Antwort: C. Only when unlawful activity is suspected or observed

    Limiting recording reduces the amount of personal information collected.

19. Frage 19 von 25

    A building manager asks a guard to use parking garage video to track when one tenant comes and goes. What is the right answer?

    • AAgree, but only for one week
    • BDecline, because footage should be used only for its stated purpose or as the law allows
    • CAgree, because the manager is the client
    • DPost the times on the lobby board
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    Antwort: B. Decline, because footage should be used only for its stated purpose or as the law allows

    The guidelines give tracking tenants' movements as an example of misuse.

20. Frage 20 von 25

    A police officer asks a guard for a copy of footage. What should the guard do?

    • AFollow site procedure, involve the supervisor if required, and record what was given, to whom and why
    • BRefuse to speak to the officer
    • CDelete the footage to avoid problems
    • DGive the officer the whole system password
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    Antwort: A. Follow site procedure, involve the supervisor if required, and record what was given, to whom and why

    Disclosures outside the organization should be justified and documented. Sites usually have a process for police requests.

21. Frage 21 von 25

    A guard loses a notebook containing residents' names and phone numbers. What should the guard do first?

    • AWait to see if anyone complains
    • BRewrite the notebook from memory
    • CReport it to the supervisor right away
    • DSay nothing and buy a new notebook
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    Antwort: C. Report it to the supervisor right away

    A lost notebook may be a privacy breach. Reporting quickly lets the organization reduce harm and meet its legal duties.

22. Frage 22 von 25

    Under PIPEDA, when must a business report a breach to the Privacy Commissioner and notify the people affected?

    • AOnly when more than 1,000 people are affected
    • BWhen it is reasonable to believe the breach creates a real risk of significant harm
    • CNever, if the breach was an accident
    • DOnly when the media finds out
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    Antwort: B. When it is reasonable to believe the breach creates a real risk of significant harm

    The test is a real risk of significant harm, whatever the number of people affected.

23. Frage 23 von 25

    Which of these does the Privacy Commissioner list as "significant harm"?

    • AHumiliation or damage to reputation
    • BSeeing a camera notice sign
    • CA short delay in getting a parking pass
    • DHaving to sign in at the front desk
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    Antwort: A. Humiliation or damage to reputation

    Significant harm includes bodily harm, humiliation, damage to reputation, financial loss, identity theft and loss of employment opportunities.

24. Frage 24 von 25

    How long must a business subject to PIPEDA keep a record of every breach of security safeguards?

    • AIt does not need to keep records
    • BUntil the next audit
    • C24 months after it decides the breach happened
    • D30 days
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    Antwort: C. 24 months after it decides the breach happened

    The Breach of Security Safeguards Regulations require a record of every breach for 24 months, whether or not it was reportable.

25. Frage 25 von 25

    A guard wants to photograph an incident. What is the best practice?

    • AUse a personal phone and keep the photos
    • BUse an employer-approved device and follow policy, rather than storing images on a personal phone
    • CPost the photos to warn the public
    • DShare the photos in a group chat with friends
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    Antwort: B. Use an employer-approved device and follow policy, rather than storing images on a personal phone

    Personal phones are hard to secure and easy to share from. Use approved devices so images stay protected.

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