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Crowd Control Course (Australia) 2026

This course is for crowd controllers and security staff at licensed venues and events in Australia. It covers what crowd control work is, wearing ID, refusing entry and removing people under state liquor laws, crowd safety at events, and dealing with intoxicated patrons. Crowd control work needs a crowd controller licence, or a licence class that covers it, from your state or territory regulator; this course is background knowledge only.

  • 课程
  • 澳大利亚
  • 25道题
  • 核对于2026年10月13日

快速解答

这门免费课程包含约20分钟的课文和一套25道题的测试。得分达到80%或以上即可下载结业证书(私人颁发,未经认证)。 已于2026年10月13日根据官方资料核对。

从课文开始Crowd Control Course (Australia): Lessons:阅读时间约20分钟。测试中的每道题在课文中都有讲解。

你将学到什么

  • Describe crowd control work and the licence it needs
  • Follow ID rules for crowd controllers in Queensland and Tasmania
  • Apply the rules for refusing entry and removing people at licensed venues
  • Explain re-entry bans in NSW and barring orders in Victoria
  • Monitor crowd density and help keep entries, exits and stage areas safe
  • Care for intoxicated or unwell patrons and record incidents

得分达到80%或以上即可下载证书。

  1. 第1题,共25题

    Which set of tasks describes crowd control work in Queensland?
    显示答案

    答案: A. Screening entry, monitoring behaviour and removing people

    Queensland says crowd controllers screen people entering, monitor or control behaviour and remove people who behave badly.

  2. 第2题,共25题

    Which of these workers does NOT need a Queensland crowd controller licence?
    显示答案

    答案: B. An usher

    Queensland lists ushers, pool and beach lifeguards and some government employees among those who do not need the licence.

  3. 第3题,共25题

    In Victoria, an event worker's only job is to check tickets and passes at the gate. Is that crowd controller work?
    显示答案

    答案: B. No, checking admission only is not crowd control

    Victoria Police say the crowd controller activity does not include a role that is only checking admission, payment, invitations or passes.

  4. 第4题,共25题

    Which Certificate II unit deals with monitoring and controlling crowd behaviour?
    显示答案

    答案: B. CPPSEC2110

    CPPSEC2110 is Monitor and control individual and crowd behaviour. CPPSEC2101 is communication, 2107 is patrolling and 2113 is escorting.

  5. 第5题,共25题

    Where must a Tasmanian crowd controller wear their identity number card?
    显示答案

    答案: B. On the chest, on the outside of their clothes

    Tasmanian guidance says the card must be worn on the chest, securely attached to the outside of clothing and visible at all times.

  6. 第6题,共25题

    In Tasmania, who issues a crowd controller's identity number card, and when?
    显示答案

    答案: B. The employer, before the crowd controller starts work

    Tasmanian guidance says the employer must issue the identity number card before work begins.

  7. 第7题,共25题

    Under NSW's Liquor Act 2007 (s 77), which people may be refused entry or removed from licensed premises?
    显示答案

    答案: A. People who are intoxicated, violent, quarrelsome or disorderly

    Section 77(2) covers people who are intoxicated, violent, quarrelsome or disorderly, among other listed grounds.

  8. 第8题,共25题

    Under NSW's Liquor Act 2007, for how long must a person removed from licensed premises not re-enter the venue?
    显示答案

    答案: D. 24 hours

    Section 77(6) makes it an offence to re-enter or try to re-enter the premises within 24 hours.

  9. 第9题,共25题

    A person has been removed from a NSW licensed venue. Without a reasonable excuse, how close to the venue may they stay over the next 6 hours?
    显示答案

    答案: D. No closer than 50 metres

    Section 77(8) makes it an offence to remain in or re-enter the vicinity, meaning less than 50 metres from the premises, within 6 hours without a reasonable excuse.

  10. 第10题,共25题

    Which of these is a reasonable excuse for a removed person to stay within 50 metres of a NSW venue?
    显示答案

    答案: C. Waiting nearby for transport home

    NSW Police guidance lists reasonable fear for safety, needing to stay nearby to get transport, and living in the vicinity as accepted reasonable excuses.

  11. 第11题,共25题

    NSW Police guidance says a person being removed from licensed premises should be told what?
    显示答案

    答案: C. Who is asking, why, and the 24-hour and 50-metre rules

    NSW Police guidance lists who is asking, the reason, the 24-hour rule and the 50-metre, 6-hour rule. If this was not given, police should get legal advice before pursuing section 77 offences.

  12. 第12题,共25题

    NSW guidance on intoxicated patrons says that if constant supervision is not possible, how often should staff check on them?
    显示答案

    答案: C. At least every 10 to 15 minutes

    Liquor & Gaming NSW guidance says to assign someone to monitor the patron, or check at least every 10 to 15 minutes.

  13. 第13题,共25题

    Under NSW guidance, where should an intoxicated patron be moved while they are supervised?
    显示答案

    答案: B. A quiet, well-lit area away from the bar

    NSW guidance says to move the patron to a quiet, well-lit area away from the bar and gaming rooms and stop serving them alcohol.

  14. 第14题,共25题

    How far from a Victorian venue must a person with a barring order stay until the order ends?
    显示答案

    答案: D. At least 20 metres

    The Victorian Government says a barred person must leave immediately and not go within 20 metres of the venue until the order expires.

  15. 第15题,共25题

    How must a Victorian barring order be given?
    显示答案

    答案: A. In writing, using the official barring order booklet

    A barring order is a written legal order. The issuer must use the official booklet and record the person's details if known.

  16. 第16题,共25题

    Under Queensland's Liquor Act 1992, when is a person "unduly intoxicated"?
    显示答案

    答案: A. When alcohol or drugs noticeably affect their speech, balance, coordination or behaviour

    Section 9A defines undue intoxication by noticeable effects on speech, balance, coordination or behaviour, with reasonable grounds to believe it is from liquor or drugs.

  17. 第17题,共25题

    Under Queensland's Liquor Act 1992 (s 165A), who is an "authorised person" who may refuse entry?
    显示答案

    答案: B. The licensee or permittee, or their employee or agent

    Section 165A(5) defines an authorised person as the licensee or permittee, or an employee or agent of the licensee or permittee.

  18. 第18题,共25题

    In WA, what must a crowd controller have before removing a person from licensed premises?
    显示答案

    答案: B. Written authorisation from the licensee, occupier or manager

    WA guidance on s 126C of the Liquor Control Act 1988 says a crowd controller must be specifically authorised by written notice to remove a person.

  19. 第19题,共25题

    In WA, which of these events must be written in a licensed venue's incident register?
    显示答案

    答案: D. A person being removed from the premises

    WA rules list incidents such as refusing entry, a person being required to leave or removed, injuries and complaints.

  20. 第20题,共25题

    Victorian event guidelines warn about crowd density above what level?
    显示答案

    答案: C. Six people per square metre

    The guidelines say that above six people per square metre, people often lose control and fall or are lifted off the ground.

  21. 第21题,共25题

    According to Victorian event guidelines, how fast can a crowd move?
    显示答案

    答案: B. Only as fast as its slowest person

    The guidelines say crowds can only move as fast as the slowest person, which matters when planning exits.

  22. 第22题,共25题

    At a concert stage front, how many crowd controllers do Victorian guidelines suggest?
    显示答案

    答案: A. At least one per metre of stage

    The guidelines say to provide at least one crowd controller per metre of stage, including extensions.

  23. 第23题,共25题

    As a rough guide for low-risk events, how many crowd controllers do Victorian guidelines suggest for the first 100 patrons at a licensed event?
    显示答案

    答案: C. At least two

    The guidelines suggest at least two crowd controllers for the first 100 patrons, then one for each extra 100, as a guide for low-risk events only.

  24. 第24题,共25题

    When should security staff be briefed for an event, according to Victorian guidelines?
    显示答案

    答案: C. Immediately before each event

    The guidelines say security and key personnel should be briefed immediately before each event and know the emergency procedures.

  25. 第25题,共25题

    A patron tells you they think their drink was spiked. What should happen?
    显示答案

    答案: A. Tell first aid, medical staff or management straight away

    Victorian event guidance says suspected drink spiking should be reported immediately to first aid, medical staff, event security or management.

考前须知

  • In NSW, a person removed from licensed premises must not re-enter for 24 hours, or stay within 50 metres for 6 hours without a reasonable excuse.
  • A Victorian barring order is in writing, and the barred person must stay at least 20 metres from the venue until it expires.
  • In WA, a crowd controller must be authorised by written notice before removing a person from licensed premises.
  • Victorian event guidelines warn that above six people per square metre, people often lose control and fall or are lifted off the ground.
  • A Queensland crowd controller licence does not authorise firearms, handcuffs or batons.

常见问题

Do I need a licence to work as a crowd controller?

Yes. Crowd control work needs a licence from your state or territory regulator, for example a crowd controller licence in Queensland and WA, or a 1A Security Officer licence in NSW. You need accredited training first. This course is background knowledge only.

Can a crowd controller refuse someone entry?

Yes, when acting for the licensee or occupier. Liquor laws let venues refuse entry to people who are intoxicated, violent, quarrelsome or disorderly, but refusals must not be discriminatory.

How long is a person banned after being removed from a NSW venue?

Under the Liquor Act 2007, they must not re-enter the venue for 24 hours, and must not stay within 50 metres for 6 hours unless they have a reasonable excuse.

How many crowd controllers does an event need?

It depends on the risk. Victorian guidelines suggest, as a rough guide for low-risk events only, at least two for the first 100 patrons at licensed events and one for each extra 100.

这份证书是否经过认证或获得官方认可?

不是。这是一份私人颁发的结业证书,仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准,也不能替代法律要求的任何执照、资格证书或培训。

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