Crowd Control Course (Australia) 2026
This course is for crowd controllers and security staff at licensed venues and events in Australia. It covers what crowd control work is, wearing ID, refusing entry and removing people under state liquor laws, crowd safety at events, and dealing with intoxicated patrons. Crowd control work needs a crowd controller licence, or a licence class that covers it, from your state or territory regulator; this course is background knowledge only.
快速解答
这门免费课程包含约20分钟的课文和一套25道题的测试。得分达到80%或以上即可下载结业证书(私人颁发,未经认证)。 已于2026年10月13日根据官方资料核对。
你将学到什么
- Describe crowd control work and the licence it needs
- Follow ID rules for crowd controllers in Queensland and Tasmania
- Apply the rules for refusing entry and removing people at licensed venues
- Explain re-entry bans in NSW and barring orders in Victoria
- Monitor crowd density and help keep entries, exits and stage areas safe
- Care for intoxicated or unwell patrons and record incidents
得分达到80%或以上即可下载证书。
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第1题,共25题
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答案: A. Screening entry, monitoring behaviour and removing people
Queensland says crowd controllers screen people entering, monitor or control behaviour and remove people who behave badly.
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第2题,共25题
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答案: B. An usher
Queensland lists ushers, pool and beach lifeguards and some government employees among those who do not need the licence.
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第3题,共25题
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答案: B. No, checking admission only is not crowd control
Victoria Police say the crowd controller activity does not include a role that is only checking admission, payment, invitations or passes.
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第4题,共25题
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答案: B. CPPSEC2110
CPPSEC2110 is Monitor and control individual and crowd behaviour. CPPSEC2101 is communication, 2107 is patrolling and 2113 is escorting.
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第5题,共25题
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答案: B. On the chest, on the outside of their clothes
Tasmanian guidance says the card must be worn on the chest, securely attached to the outside of clothing and visible at all times.
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第6题,共25题
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答案: B. The employer, before the crowd controller starts work
Tasmanian guidance says the employer must issue the identity number card before work begins.
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第7题,共25题
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答案: A. People who are intoxicated, violent, quarrelsome or disorderly
Section 77(2) covers people who are intoxicated, violent, quarrelsome or disorderly, among other listed grounds.
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第8题,共25题
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答案: D. 24 hours
Section 77(6) makes it an offence to re-enter or try to re-enter the premises within 24 hours.
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第9题,共25题
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答案: D. No closer than 50 metres
Section 77(8) makes it an offence to remain in or re-enter the vicinity, meaning less than 50 metres from the premises, within 6 hours without a reasonable excuse.
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第10题,共25题
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答案: C. Waiting nearby for transport home
NSW Police guidance lists reasonable fear for safety, needing to stay nearby to get transport, and living in the vicinity as accepted reasonable excuses.
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第11题,共25题
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答案: C. Who is asking, why, and the 24-hour and 50-metre rules
NSW Police guidance lists who is asking, the reason, the 24-hour rule and the 50-metre, 6-hour rule. If this was not given, police should get legal advice before pursuing section 77 offences.
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第12题,共25题
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答案: C. At least every 10 to 15 minutes
Liquor & Gaming NSW guidance says to assign someone to monitor the patron, or check at least every 10 to 15 minutes.
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第13题,共25题
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答案: B. A quiet, well-lit area away from the bar
NSW guidance says to move the patron to a quiet, well-lit area away from the bar and gaming rooms and stop serving them alcohol.
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第14题,共25题
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答案: D. At least 20 metres
The Victorian Government says a barred person must leave immediately and not go within 20 metres of the venue until the order expires.
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第15题,共25题
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答案: A. In writing, using the official barring order booklet
A barring order is a written legal order. The issuer must use the official booklet and record the person's details if known.
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第16题,共25题
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答案: A. When alcohol or drugs noticeably affect their speech, balance, coordination or behaviour
Section 9A defines undue intoxication by noticeable effects on speech, balance, coordination or behaviour, with reasonable grounds to believe it is from liquor or drugs.
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第17题,共25题
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答案: B. The licensee or permittee, or their employee or agent
Section 165A(5) defines an authorised person as the licensee or permittee, or an employee or agent of the licensee or permittee.
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第18题,共25题
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答案: B. Written authorisation from the licensee, occupier or manager
WA guidance on s 126C of the Liquor Control Act 1988 says a crowd controller must be specifically authorised by written notice to remove a person.
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第19题,共25题
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答案: D. A person being removed from the premises
WA rules list incidents such as refusing entry, a person being required to leave or removed, injuries and complaints.
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第20题,共25题
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答案: C. Six people per square metre
The guidelines say that above six people per square metre, people often lose control and fall or are lifted off the ground.
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第21题,共25题
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答案: B. Only as fast as its slowest person
The guidelines say crowds can only move as fast as the slowest person, which matters when planning exits.
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第22题,共25题
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答案: A. At least one per metre of stage
The guidelines say to provide at least one crowd controller per metre of stage, including extensions.
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第23题,共25题
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答案: C. At least two
The guidelines suggest at least two crowd controllers for the first 100 patrons, then one for each extra 100, as a guide for low-risk events only.
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第24题,共25题
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答案: C. Immediately before each event
The guidelines say security and key personnel should be briefed immediately before each event and know the emergency procedures.
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第25题,共25题
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答案: A. Tell first aid, medical staff or management straight away
Victorian event guidance says suspected drink spiking should be reported immediately to first aid, medical staff, event security or management.
键盘:按1–4作答,按 Enter 进入下一题。
考前须知
- In NSW, a person removed from licensed premises must not re-enter for 24 hours, or stay within 50 metres for 6 hours without a reasonable excuse.
- A Victorian barring order is in writing, and the barred person must stay at least 20 metres from the venue until it expires.
- In WA, a crowd controller must be authorised by written notice before removing a person from licensed premises.
- Victorian event guidelines warn that above six people per square metre, people often lose control and fall or are lifted off the ground.
- A Queensland crowd controller licence does not authorise firearms, handcuffs or batons.
常见问题
Do I need a licence to work as a crowd controller?
Yes. Crowd control work needs a licence from your state or territory regulator, for example a crowd controller licence in Queensland and WA, or a 1A Security Officer licence in NSW. You need accredited training first. This course is background knowledge only.
Can a crowd controller refuse someone entry?
Yes, when acting for the licensee or occupier. Liquor laws let venues refuse entry to people who are intoxicated, violent, quarrelsome or disorderly, but refusals must not be discriminatory.
How long is a person banned after being removed from a NSW venue?
Under the Liquor Act 2007, they must not re-enter the venue for 24 hours, and must not stay within 50 metres for 6 hours unless they have a reasonable excuse.
How many crowd controllers does an event need?
It depends on the risk. Victorian guidelines suggest, as a rough guide for low-risk events only, at least two for the first 100 patrons at licensed events and one for each extra 100.
这份证书是否经过认证或获得官方认可?
不是。这是一份私人颁发的结业证书,仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准,也不能替代法律要求的任何执照、资格证书或培训。
资料来源
- What crowd controllers do (Queensland Government)
- Private security (Victoria Police)
- Fail to quit (licensed premises) walkthrough (NSW Police Force)
- Removing and banning customers from licensed venues (NSW Government)
- Barring orders (Victorian Government)
- Refusal of service (WA Government)
- Incident register at licensed premises (WA Government)
- Victorian Guidelines for Planning Safe Public Events (Victoria Police)