Germany Security Guard Test (§ 34a Sachkunde) 2026: Teste prático 4

1. Pergunta 1 de 25

   Which accident prevention regulation applies specifically to guarding and security services?

   • ADGUV Vorschrift 23 'Wach- und Sicherungsdienste'
   • BDGUV Vorschrift 70 for vehicles
   • CThe Food Hygiene Ordinance
   • DThe Road Traffic Regulations (StVO)
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   Resposta: A. DGUV Vorschrift 23 'Wach- und Sicherungsdienste'

   DGUV Vorschrift 23 sets accident prevention rules for guarding people and property, including patrols, events and cash transport.

2. Pergunta 2 de 25

   As a rule, how old must a person be before a security company may employ them as a guard?

   • AAt least 21
   • BAt least 16
   • CAt least 18
   • DAt least 25
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   Resposta: C. At least 18

   § 16 BewachV says guards must be at least 18, unless they have a qualification listed in § 8 BewachV.

3. Pergunta 3 de 25

   What does DGUV Vorschrift 23 say about alcohol?

   • ANo alcohol on duty or for a suitable time before duty
   • BAlcohol is only banned for dog handlers
   • COne drink per shift is allowed
   • DAlcohol is fine on night shifts
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   Resposta: A. No alcohol on duty or for a suitable time before duty

   § 5 DGUV Vorschrift 23 bans alcohol and other intoxicants during duty and for an appropriate time before it.

4. Pergunta 4 de 25

   What must the employer give guards before they start a job?

   • AWritten service instructions (Dienstanweisungen)
   • BA police badge
   • CA bonus payment
   • DA list of the client's private contacts
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   Resposta: A. Written service instructions (Dienstanweisungen)

   § 4 DGUV Vorschrift 23 requires written general and job-specific instructions, which guards must be able to read at any time.

5. Pergunta 5 de 25

   A client tells a guard to climb an unsafe roof to check a light. This is not in the guard's instructions. What should the guard do?

   • AAsk a visitor to do it instead
   • BDo it, but without telling anyone
   • CNot follow the order, and report it
   • DDo it quickly to please the client
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   Resposta: C. Not follow the order, and report it

   Under § 4 DGUV Vorschrift 23, guards must not follow client orders that go against their assignment or are clearly unsafe.

6. Pergunta 6 de 25

   A guard will work night shifts at a new site. What does DGUV Vorschrift 23 recommend for getting to know the site?

   • AReading the client's annual report
   • BOnly a phone call from the manager
   • CNo briefing; learn on the first night
   • DA site briefing, including a walk-through in daylight
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   Resposta: D. A site briefing, including a walk-through in daylight

   § 9 DGUV Vorschrift 23 requires a briefing on the site and its hazards. Its guidance says night staff should also see the site in daylight.

7. Pergunta 7 de 25

   On patrol, a guard finds a broken railing next to a deep drop. What should the guard do?

   • ARemove the railing completely
   • BIgnore it; it is the client's problem
   • CClimb over it to check the drop
   • DReport the hazard and help secure the area until it is fixed
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   Resposta: D. Report the hazard and help secure the area until it is fixed

   § 8 DGUV Vorschrift 23 requires guards to report hazards and the measures taken. Temporary protection must be provided until the hazard is removed.

8. Pergunta 8 de 25

   What equipment does DGUV Vorschrift 23 require for guards working in the dark?

   • AA powerful hand lamp (torch)
   • BSunglasses
   • CA loudspeaker
   • DA camera drone
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   Resposta: A. A powerful hand lamp (torch)

   § 10 DGUV Vorschrift 23 says guards in darkness must have a powerful hand lamp. Spare batteries should be within reach.

9. Pergunta 9 de 25

   Which dogs may be used as guard dogs under DGUV Vorschrift 23?

   • AOnly tested dogs, together with a handler
   • BAny dog the guard owns
   • CUntrained dogs without a handler
   • DDogs that are known to be aggressive
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   Resposta: A. Only tested dogs, together with a handler

   § 12 DGUV Vorschrift 23 allows only tested dogs as service dogs, led by a handler. Aggressive or unsuitable dogs may not be used.

10. Pergunta 10 de 25

    How many people must normally carry out a cash transport on foot in public areas?

    • AAt least four
    • BAs many as the client wants, even one
    • COne
    • DAt least two
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    Resposta: D. At least two

    § 25 DGUV Vorschrift 23 requires at least two people for cash couriers on foot in public, one of whom secures the transport. Limited exceptions apply.

11. Pergunta 11 de 25

    A guest is shouting at the door because he was refused entry. What is the best first step?

    • AGrab his arm to show control
    • BTurn your back and ignore him
    • CStay calm, speak slowly and keep a safe distance
    • DShout louder so he listens
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    Resposta: C. Stay calm, speak slowly and keep a safe distance

    A calm voice and a safe distance lower tension. Raising your voice or touching the person can make the conflict worse.

12. Pergunta 12 de 25

    Which body language helps calm a tense situation?

    • AStanding very close, face to face
    • BAn open posture with your hands visible
    • CCrossing your arms and rolling your eyes
    • DPointing your finger at the person
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    Resposta: B. An open posture with your hands visible

    Visible hands and an open, side-on stance signal that you are not a threat, while keeping you ready to step back.

13. Pergunta 13 de 25

    What is 'active listening'?

    • ANodding while thinking about something else
    • BLetting the person finish and repeating back what you understood
    • CListening only to the facts that help you
    • DInterrupting to correct mistakes
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    Resposta: B. Letting the person finish and repeating back what you understood

    Active listening shows respect, helps the person feel heard and often lowers anger. It also helps you get the facts right.

14. Pergunta 14 de 25

    Which sentence is an 'I-message' that helps de-escalate?

    • A"You are being ridiculous."
    • B"Do what I say or else."
    • C"You always cause trouble here."
    • D"I need you to step back so I can help you."
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    Resposta: D. "I need you to step back so I can help you."

    I-messages describe your need without blaming. 'You' accusations often make people defensive and angrier.

15. Pergunta 15 de 25

    Why should you give an angry person a way to back down without losing face?

    • AIt shows that you are weak
    • BIt is required by the Criminal Code
    • CIt makes it easier for them to stop the conflict
    • DIt lets you win the argument in public
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    Resposta: C. It makes it easier for them to stop the conflict

    People who feel cornered or humiliated are more likely to fight. Offering choices, like leaving through a side exit, can end a conflict peacefully.

16. Pergunta 16 de 25

    A situation turns dangerous and you cannot control it safely. What should you do?

    • ALock the person in a room
    • BMove to a safe place and call the police
    • CWait and do nothing
    • DFight on alone until it is over
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    Resposta: B. Move to a safe place and call the police

    Your own safety comes first. Guards have no police powers, so call the police on 110 and keep observing from a safe position.

17. Pergunta 17 de 25

    What does intercultural competence mean for a guard?

    • AAvoiding contact with foreign visitors
    • BTreating people respectfully and not judging them by stereotypes
    • CGiving people from some countries stricter checks
    • DLearning every language in the world
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    Resposta: B. Treating people respectfully and not judging them by stereotypes

    Intercultural competence is part of the subject 'dealing with people'. It means being aware of cultural differences and your own assumptions while treating everyone fairly.

18. Pergunta 18 de 25

    A door supervisor refuses a guest entry to a club because of the guest's ethnic origin. Is this allowed?

    • ANo, it is unlawful discrimination under the General Equal Treatment Act (AGG)
    • BYes, but only on weekends
    • CYes, if the manager agrees
    • DYes, the house right allows any reason
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    Resposta: A. No, it is unlawful discrimination under the General Equal Treatment Act (AGG)

    § 19 AGG bans discrimination because of race or ethnic origin in access to services open to the public, such as clubs and discotheques.

19. Pergunta 19 de 25

    A visitor speaks very little German. How can you communicate best?

    • AUse short, simple sentences, gestures and, if possible, an interpreter or translation app
    • BUse slang and long sentences
    • CSpeak louder and faster
    • DRefuse to help them
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    Resposta: A. Use short, simple sentences, gestures and, if possible, an interpreter or translation app

    Simple language and visual help make your message clear. Getting it wrong can cause misunderstandings and conflict.

20. Pergunta 20 de 25

    What is the main job of an intruder alarm system (Einbruchmeldeanlage)?

    • ATo put out fires
    • BTo detect unauthorised entry and raise an alarm
    • CTo control the room temperature
    • DTo record staff working hours
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    Resposta: B. To detect unauthorised entry and raise an alarm

    Intruder alarm systems use sensors to detect break-ins and send an alarm, often to an alarm receiving centre.

21. Pergunta 21 de 25

    Which sensor detects when a door or window is opened?

    • AA water meter
    • BA magnetic contact
    • CA thermostat
    • DA smoke detector
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    Resposta: B. A magnetic contact

    A magnetic contact has two parts, one on the frame and one on the door or window. Opening separates them and triggers a signal.

22. Pergunta 22 de 25

    What does a passive infrared (PIR) motion detector react to?

    • ASmoke in the air
    • BHeat from a moving body
    • CSound from a radio
    • DChanges in air pressure from the weather
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    Resposta: B. Heat from a moving body

    A PIR detector senses changes in infrared (heat) radiation, for example when a person moves through its field.

23. Pergunta 23 de 25

    What is a manual call point on a fire alarm system used for?

    • ARaising a fire alarm by hand
    • BOpening a locked door from outside
    • CTurning off the lights
    • DCalling the lift
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    Resposta: A. Raising a fire alarm by hand

    Manual call points (Druckknopfmelder) let anyone trigger the fire alarm by hand when they discover a fire.

24. Pergunta 24 de 25

    Access control systems can identify people in three basic ways. Which list is correct?

    • AYour car, your phone and your home
    • BYour job, your boss and your salary
    • CSomething you have, something you know, and something you are
    • DYour age, your height and your weight
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    Resposta: C. Something you have, something you know, and something you are

    Examples are an ID card (have), a PIN code (know) and a fingerprint or other biometric feature (are). Combining them increases security.

25. Pergunta 25 de 25

    What is the main purpose of mechanical protection such as strong doors, locks and bars?

    • ATo record video
    • BTo resist and delay intruders
    • CTo call the police automatically
    • DTo detect smoke
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    Resposta: B. To resist and delay intruders

    Mechanical protection makes entry harder and slower. Electronic systems then detect an attack and raise the alarm.

Teclado: 1–4 para responder, Enter para a pergunta seguinte.

O exame real: At least 50% of the points in the written part (60 of 120), then at least 50% in the oral part