Delivery Driver Safety Course 2026

1. Pergunta 1 de 25

   In Alberta, which vehicles does a Class 5 driver's licence cover?

   • AOnly cars, never vans or trucks
   • BOnly vehicles under 1,000 kg
   • CMost cars, vans and 2-axle trucks
   • DAny truck, including those with air brakes
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   Resposta: C. Most cars, vans and 2-axle trucks

   Alberta's Class 5 licence covers most cars, trucks and vans, including a 2-axle single motor vehicle. Air brakes and larger vehicles need other classes or endorsements.

2. Pergunta 2 de 25

   In B.C., which ICBC rate class is meant for regular driving for a food delivery app?

   • ACommuting
   • BDelivery
   • CBusiness
   • DPleasure
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   Resposta: B. Delivery

   ICBC lists a delivery rate class for driving for delivery, such as food delivery apps.

3. Pergunta 3 de 25

   Under ICBC's pleasure rate class, for how many days in a calendar month may you also drive for delivery?

   • AUp to 2 days
   • BUp to 6 days
   • CUp to 15 days
   • DEvery day
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   Resposta: B. Up to 6 days

   ICBC says pleasure use allows commuting, business or delivery driving for up to 6 days in a calendar month.

4. Pergunta 4 de 25

   Why should you tell your insurer that you use your vehicle for deliveries?

   • AInsurers give free winter tires to all delivery drivers in Canada
   • BThe wrong rate class could leave you paying for claims yourself
   • CIt lets you skip the distracted driving rules while you work
   • DIt is only needed if you drive a large truck with air brakes
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   Resposta: B. The wrong rate class could leave you paying for claims yourself

   ICBC warns that being in the wrong rate class could affect your coverage and leave you personally responsible for the cost of claims.

5. Pergunta 5 de 25

   The federal hours-of-service rules define a commercial truck as one with a registered gross vehicle weight over how much?

   • A1,500 kg
   • B25,000 kg
   • C4,500 kg
   • D11,000 kg
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   Resposta: C. 4,500 kg

   The Commercial Vehicle Drivers Hours of Service Regulations cover trucks with a registered gross vehicle weight over 4,500 kg that are run by carriers operating beyond one province.

6. Pergunta 6 de 25

   Under the federal hours-of-service rules, south of 60°N, a truck driver may not drive after how many hours of driving in a day?

   • A8 hours
   • B16 hours
   • C10 hours
   • D13 hours
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   Resposta: D. 13 hours

   Section 12 of the Commercial Vehicle Drivers Hours of Service Regulations says that, south of latitude 60°N, a driver may not drive after 13 hours of driving time in a day.

7. Pergunta 7 de 25

   According to CCOHS, being awake for 17 hours affects you about as much as what?

   • AA blood alcohol level of 0.02
   • BA blood alcohol level of 0.05
   • CA blood alcohol level of 0.08
   • DA blood alcohol level of 0.20
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   Resposta: B. A blood alcohol level of 0.05

   CCOHS cites research that 17 hours awake is like a blood alcohol content of 0.05, and 21 hours is like 0.08.

8. Pergunta 8 de 25

   How much sleep does CCOHS say people need each day?

   • A10 to 12 hours
   • B3 to 4 hours
   • C5 to 6 hours
   • D7 to 9 hours
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   Resposta: D. 7 to 9 hours

   CCOHS says studies show we need at least 7 to 9 hours of sleep every day. Too little sleep leads to slower reactions and more mistakes.

9. Pergunta 9 de 25

   You are stopped at a red light in Ontario. May you hold your phone to check the next delivery?

   • AYes, the law only applies while the vehicle is actually moving
   • BYes, as long as the call or message is about work
   • CNo, unless the light has already been red for a full minute
   • DNo, holding a phone is illegal even when stopped at a light
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   Resposta: D. No, holding a phone is illegal even when stopped at a light

   Ontario's distracted driving law applies when you are stopped in traffic or at a red light. Simply holding a phone while driving is against the law.

10. Pergunta 10 de 25

    In Ontario, how may you use a phone that is securely mounted in your vehicle while driving?

    • AOnly to touch a button to make, answer or end a call
    • BTo read and quickly reply to customer texts at red lights
    • CTo watch a short training video from your employer
    • DTo type a new delivery address into the map app
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    Resposta: A. Only to touch a button to make, answer or end a call

    Ontario allows a securely mounted phone or GPS, but only to touch or press a button to make, answer or end a call.

11. Pergunta 11 de 25

    Under Alberta's distracted driving rules, when may a driver use a GPS unit?

    • AAny time you want, as long as you hold it in your left hand only
    • BOnly when you are driving slower than 50 km/h in the city
    • COnly while you are stopped at a red light or stop sign
    • DWhen it is mounted and set up before driving, or used by voice
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    Resposta: D. When it is mounted and set up before driving, or used by voice

    Alberta allows a GPS that is affixed to the vehicle and programmed before driving or voice-activated. It cannot be held or adjusted by hand while driving.

12. Pergunta 12 de 25

    A new order pops up and you need to read the address. What is the safest thing to do?

    • ARead it quickly at the next red light you reach
    • BPull over and park somewhere safe, then read it
    • CHold the phone low so other drivers cannot see it
    • DAsk the customer on the phone to read it out to you
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    Resposta: B. Pull over and park somewhere safe, then read it

    Ontario advises pulling over and parking somewhere safe before you use your device. A red light still counts as driving.

13. Pergunta 13 de 25

    Why should parcels and loose items in the vehicle be secured before you drive?

    • ASo the vehicle uses less fuel on longer routes
    • BSo customers can easily see them through the side window
    • CSo they cannot slide around and distract or hurt you
    • DBecause all insurers ban loose items in vehicles
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    Resposta: C. So they cannot slide around and distract or hurt you

    Road Safety at Work lists loose items as a distraction and advises securing anything inside the vehicle before driving.

14. Pergunta 14 de 25

    Transport Canada says all-season and summer tires begin to lose traction below what temperature?

    • A0°C
    • B15°C
    • C7°C
    • D-10°C
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    Resposta: C. 7°C

    Transport Canada says that at temperatures below 7°C, all-season and summer tires begin to lose traction, so winter tires help.

15. Pergunta 15 de 25

    What is the best first step to lower the risk of backing up at delivery stops?

    • AOnly back up at night when fewer people are outside walking
    • BTurn up the radio so you can hear the backup beeper
    • CChoose pull-through parking so you can drive forward out
    • DBack up faster so you spend less time in reverse gear
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    Resposta: C. Choose pull-through parking so you can drive forward out

    Road Safety at Work advises reducing how often you back up, for example by using pull-through parking.

16. Pergunta 16 de 25

    You must reverse out of a tight driveway. What should you do before you start?

    • AOpen your window and listen carefully for anyone moving behind you
    • BGet out and look for people, vehicles and objects behind you
    • CTrust that nobody is there because it is private property
    • DHonk twice to warn anyone nearby, then reverse quickly
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    Resposta: B. Get out and look for people, vehicles and objects behind you

    Road Safety at Work says to get out and check the area for people and vehicles that could enter your reversing path.

17. Pergunta 17 de 25

    Your van has a backup sensor and camera. How should you use them?

    • AUse them along with your mirrors and reverse slowly
    • BRely on them alone, since they show everything behind
    • CTurn them off, since screens are a distraction
    • DUse them only in daylight when the picture is clear
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    Resposta: A. Use them along with your mirrors and reverse slowly

    Road Safety at Work warns not to rely on the backup sensor alone. Check all mirrors and the camera, and reverse slowly, pausing often.

18. Pergunta 18 de 25

    When you carry a heavy box from the van to a door, where should you hold it?

    • AOn one shoulder, turning your back as you walk
    • BHigh above your head
    • CClose to your body and centred
    • DOut at arm's length
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    Resposta: C. Close to your body and centred

    CCOHS advises keeping the load close to and as centred on the body as possible.

19. Pergunta 19 de 25

    You need to turn to put a parcel on a porch. What does CCOHS advise?

    • ATwist quickly at the waist so it takes less time
    • BLean sideways and let the parcel drop from your hands
    • CToss the parcel gently onto the porch from the steps
    • DTurn with your feet instead of twisting your spine
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    Resposta: D. Turn with your feet instead of twisting your spine

    CCOHS says to face the load and avoid twisting your spine while lifting or setting the load down.

20. Pergunta 20 de 25

    A delivery is too heavy and awkward for you to carry safely. What should you do?

    • ACarry it anyway and take a longer rest afterward
    • BDrag it along the ground to the customer's door
    • CUse a hand truck or dolly, or get help from another worker
    • DLeave it on the sidewalk and text the customer to come get it
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    Resposta: C. Use a hand truck or dolly, or get help from another worker

    CCOHS advises using suitable lifting equipment whenever possible and sharing heavy loads with other workers.

21. Pergunta 21 de 25

    A friendly-looking dog is loose in the yard where you must deliver. What is the safest choice?

    • ADo not enter the yard, and follow your company's procedure
    • BWalk in calmly, since friendly-looking dogs do not bite
    • CRun past the dog quickly so it cannot catch you
    • DOffer the dog a little of the customer's food to keep it busy
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    Resposta: A. Do not enter the yard, and follow your company's procedure

    Canada Post warns that any dog, no matter how friendly, can bite, and that delivery workers cannot know how a dog will react. Staying out of the yard is the safe choice.

22. Pergunta 22 de 25

    How does CCOHS describe a person who is working alone?

    • ASomeone whose supervisor works in a different city or office
    • BSomeone who cannot be seen or heard by another person
    • CSomeone who has no supervisor on the company payroll
    • DSomeone who works fewer than 20 hours in a week
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    Resposta: B. Someone who cannot be seen or heard by another person

    CCOHS says a person is alone at work when they cannot be seen or heard by another person.

23. Pergunta 23 de 25

    In B.C., what must an employer's written procedure for checking on a worker who works alone include?

    • AA check only on the days when the worker asks for one to be done
    • BA set time between checks and a check at the end of the shift
    • CA check once a month by the joint health and safety committee
    • DA promise that the worker will never be left alone on a shift
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    Resposta: B. A set time between checks and a check at the end of the shift

    B.C.'s OHS Regulation section 4.21 requires a written procedure with the time interval between checks and a check at the end of the work shift.

24. Pergunta 24 de 25

    Someone threatens you and demands the order you are carrying. What should you do?

    • AFight back, since the order belongs to the customer and not them
    • BRefuse firmly and try to hold on to the order until help comes
    • CFollow them in your vehicle to get their licence plate number
    • DCo-operate, do not chase them, and call 911 when you are safe
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    Resposta: D. Co-operate, do not chase them, and call 911 when you are safe

    Police robbery advice says to co-operate, not resist, not chase the robber, and call 911 afterwards.

25. Pergunta 25 de 25

    Under section 320.16 of the Criminal Code, what must a driver do after a collision with a person or vehicle?

    • ALeave right away if the damage to both vehicles looks small
    • BStop, give their name and address, and offer help if someone is hurt
    • CKeep driving and report it to the employer at the end of the shift
    • DDrive to the nearest police station first, without stopping at the scene
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    Resposta: B. Stop, give their name and address, and offer help if someone is hurt

    Section 320.16 makes it a crime to fail, without reasonable excuse, to stop, give your name and address, and offer help to anyone injured.

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