Crowded Places Security Course (Australia) 2026

This course is for security officers and staff at shopping centres, venues, events and other crowded places in Australia. It follows the national crowded places guidelines: spotting hostile reconnaissance, reporting, suspicious items, bomb threats and Escape. Hide. Tell. It is awareness only and does not replace your state security licence or your site's own training.

  • Curso
  • Austrália
  • 25 perguntas
  • Verificado em 13 de outubro de 2026

Resposta rápida

Este curso gratuito tem cerca de 35 minutos de lições e um teste de 25 perguntas. Com 80% ou mais pode descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 13 de outubro de 2026.

Comece pelas liçõesCrowded Places Security Course (Australia): Lessons: cerca de 35 minutos de leitura. Todas as perguntas do teste são abordadas nas lições.

O que vai aprender

  • Explain what a crowded place is and who is responsible for protecting it
  • Recognise possible signs of hostile reconnaissance and engage politely
  • Choose the right number to report urgent and non-urgent concerns
  • Apply the HOT questions and safe distances for suspicious items
  • Handle a bomb threat by phone or email
  • Follow and guide others through Escape. Hide. Tell.

Obtenha 80% ou mais para descarregar o seu certificado.

  1. Pergunta 1 de 25

    How does Australia's Strategy for Protecting Crowded Places from Terrorism describe crowded places?
    Mostrar resposta

    Resposta: C. Places many people can easily reach on a predictable basis

    The Strategy defines crowded places as locations easily accessible by large numbers of people on a predictable basis, such as shopping centres, stadiums, transport hubs and pedestrian malls.

  2. Pergunta 2 de 25

    Under the Strategy, who has primary responsibility for protecting a crowded place?
    Mostrar resposta

    Resposta: A. Its owners and operators

    Owners and operators have primary responsibility, including a duty of care to protect people who work at, use or visit the site from foreseeable threats.

  3. Pergunta 3 de 25

    Which committee is behind Australia's Strategy for Protecting Crowded Places from Terrorism?
    Mostrar resposta

    Resposta: C. The Australia-New Zealand Counter-Terrorism Committee

    The Strategy comes from the Australia-New Zealand Counter-Terrorism Committee (ANZCTC), which coordinates counter-terrorism work across both countries.

  4. Pergunta 4 de 25

    What does the Crowded Places Self-Assessment Tool help owners and operators do?
    Mostrar resposta

    Resposta: B. Judge how attractive their site may be to an attacker

    The Self-Assessment Tool helps owners judge how attractive their site may be as a target and suggests next steps. It is not a full risk assessment.

  5. Pergunta 5 de 25

    On the National Terrorism Threat Advisory System, what does the 'Probable' level mean?
    Mostrar resposta

    Resposta: B. Over 50% chance of an onshore attack or attack planning within 12 months

    The system has five levels: not expected, possible, probable, expected and certain. Probable means a greater than 50% chance of an onshore attack or attack planning in the next 12 months.

  6. Pergunta 6 de 25

    In the Escape. Hide. Tell. advice, what does 'Escape' mean?
    Mostrar resposta

    Resposta: D. Move away quickly and quietly, if it is safe

    Escape means moving quickly and quietly away from danger, but only if it is safe to do so, and encouraging others to go too.

  7. Pergunta 7 de 25

    In the Escape. Hide. Tell. advice, what should you do if you cannot escape?
    Mostrar resposta

    Resposta: B. Stay out of sight and silence your phone

    Hide means staying out of sight and silencing your phone. A good hiding place has a sturdy barrier between you and the attacker.

  8. Pergunta 8 de 25

    In the Escape. Hide. Tell. advice, when should you call Triple Zero (000)?
    Mostrar resposta

    Resposta: C. When it is safe to do so

    Tell means contacting police on Triple Zero (000) when it is safe, then following police instructions when they arrive.

  9. Pergunta 9 de 25

    You are escaping from an armed attack and your bag is in the staff room. What do the guidelines say?
    Mostrar resposta

    Resposta: B. Leave it; take your phone only if it is in reach

    The Active Armed Offender Guidelines say to leave belongings behind. Take your phone if you can, but do not go back for it if that puts you in danger.

  10. Pergunta 10 de 25

    Which details should you give Triple Zero (000) about an armed attack?
    Mostrar resposta

    Resposta: B. Where you are, what the attacker looks like and weapons

    Give your location, a description of the offenders and their direction, the weapons used, the number of people nearby and injured, and stay on the line if asked.

  11. Pergunta 11 de 25

    Armed police arrive where you are hiding. How should you act?
    Mostrar resposta

    Resposta: D. Keep your hands visible and avoid quick movements or shouting

    Police may not know at first who the offender is. Keep your hands visible, avoid quick movements or shouting, and stay hidden until police say it is safe.

  12. Pergunta 12 de 25

    Why should staff and security guide visitors during an attack?
    Mostrar resposta

    Resposta: C. Visitors may not recognise an attack or know the site layout

    The guidelines note that visitors may not recognise an attack or know the layout, so knowledgeable staff should guide them using Escape. Hide. Tell.

  13. Pergunta 13 de 25

    How do Australia's crowded places guidelines describe hostile reconnaissance?
    Mostrar resposta

    Resposta: C. Purposeful observation of people and places to plan an attack

    The guidelines define hostile reconnaissance as the purposeful observation of people, vehicles, buildings, places and spaces to gather information for an attack.

  14. Pergunta 14 de 25

    Which behaviour is listed as a possible sign of hostile reconnaissance?
    Mostrar resposta

    Resposta: B. Persistent questions about security routines

    Indicators include unusual or persistent questions about security, covert photos of security features, and avoiding staff. There may be innocent explanations, so report rather than accuse.

  15. Pergunta 15 de 25

    There is no immediate threat, but a person is acting oddly near a staff entrance. Which approach do the guidelines suggest?
    Mostrar resposta

    Resposta: B. A polite, customer-service approach such as "Can I help you?"

    Where there is no immediate threat, security should approach politely with open questions. Vague or evasive answers are reported under the site's procedures.

  16. Pergunta 16 de 25

    Under 'Deny, Detect, Deter', which action is an example of DENY?
    Mostrar resposta

    Resposta: B. Checking what floor plans and photos of the site are online

    Deny includes auditing public information about the site, such as photos, floor plans and security details, so attackers learn less.

  17. Pergunta 17 de 25

    What is the phone number of the National Security Hotline?
    Mostrar resposta

    Resposta: C. 1800 123 400

    The National Security Hotline is 1800 123 400, for reporting possible terrorism that is not urgent. Use 000 for anything life-threatening.

  18. Pergunta 18 de 25

    An unattended bag has been pushed out of sight behind a bin. Which part of the HOT principle does this match?
    Mostrar resposta

    Resposta: A. Hidden

    HOT stands for Hidden, Obviously suspicious and Typical. An item deliberately concealed matches Hidden.

  19. Pergunta 19 de 25

    You find an item you think may be a bomb. Within what distance should you avoid using mobile phones and radios?
    Mostrar resposta

    Resposta: B. 25 metres

    The Improvised Explosive Device Guidelines say not to use mobile phones or radios within a 25 metre radius of the item.

  20. Pergunta 20 de 25

    How far should people be moved away from a suspicious item such as a bag?
    Mostrar resposta

    Resposta: C. At least 100 metres

    The guidelines say to cordon off the area and evacuate at least 100 metres from a suspicious item, out of line of sight.

  21. Pergunta 21 de 25

    How far should people be moved away from a suspicious vehicle?
    Mostrar resposta

    Resposta: C. At least 500 metres

    A vehicle can carry a much larger device, so the guidelines say to evacuate at least 500 metres from a suspicious vehicle.

  22. Pergunta 22 de 25

    A caller says a bomb has been left in the shopping centre. What should you do during the call?
    Mostrar resposta

    Resposta: C. Keep them talking and write down their exact words

    Stay calm, keep the caller talking, write down the exact wording and ask set questions. Then tell security or management and call 000.

  23. Pergunta 23 de 25

    A bomb threat arrives by email. What should you do with the message?
    Mostrar resposta

    Resposta: B. Leave it as it is and call 000

    Do not reply to, forward or delete the message. Note the sender's address, call 000 and follow police advice.

  24. Pergunta 24 de 25

    Why should evacuation assembly areas be checked before people gather there after a bomb threat?
    Mostrar resposta

    Resposta: A. To check for secondary devices

    The guidelines say assembly points should be checked for secondary devices and kept clear, because attackers may target places where people gather.

  25. Pergunta 25 de 25

    The Hostile Vehicle Guidelines warn that an attacker may force a guard to open a vehicle barrier. What is this method called?
    Mostrar resposta

    Resposta: C. Duress

    Duress means forcing a guard or employee to open a barrier. This is why barrier controls must be secure and staff must follow access procedures.

O que saber antes do exame

  • Under Australia's Strategy for Protecting Crowded Places from Terrorism, owners and operators have primary responsibility for protecting their sites.
  • Australia's public advice for an armed attack is Escape. Hide. Tell.: move away if safe, hide and silence your phone, and call 000 when it is safe.
  • For a suspicious item, avoid phones and radios within 25 metres and move people at least 100 metres away, or 500 metres for a vehicle.
  • The National Security Hotline, 1800 123 400, takes non-urgent reports of possible terrorism. Use 000 in an emergency.
  • The National Terrorism Threat Advisory System has five levels, from not expected to certain.

Perguntas frequentes

What does Escape. Hide. Tell. mean?

Escape: move quickly and quietly away from danger if it is safe. Hide: stay out of sight and silence your phone. Tell: call 000 when it is safe and follow police instructions.

Do I need a licence to work as a security officer at a crowded place?

Yes. Each state and territory requires a security licence with set training, and your employer must train you in the site's own plans. This course is awareness only and does not replace either.

What should I do with an unattended bag?

Use the HOT questions. If it seems harmless, look for the owner. If it is suspicious, do not touch it, move away, call 000, avoid phones and radios within 25 metres and clear people at least 100 metres away.

What is the current terrorism threat level?

The level can change, so check the official national security website. Probable means a greater than 50% chance of an onshore attack or attack planning in the next 12 months.

O certificado é acreditado ou reconhecido oficialmente?

Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.

Fontes

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