Crowded Places Security Course (Australia) 2026
This course is for security officers and staff at shopping centres, venues, events and other crowded places in Australia. It follows the national crowded places guidelines: spotting hostile reconnaissance, reporting, suspicious items, bomb threats and Escape. Hide. Tell. It is awareness only and does not replace your state security licence or your site's own training.
In breve
Questo corso gratuito ha circa 35 minuti di lezioni e un test di 25 domande. Con l’80% o più puoi scaricare un attestato di completamento (privato, non accreditato). Verificato sulle fonti ufficiali in data 13 ottobre 2026.
Cosa imparerai
- Explain what a crowded place is and who is responsible for protecting it
- Recognise possible signs of hostile reconnaissance and engage politely
- Choose the right number to report urgent and non-urgent concerns
- Apply the HOT questions and safe distances for suspicious items
- Handle a bomb threat by phone or email
- Follow and guide others through Escape. Hide. Tell.
Ottieni almeno l’80% per scaricare il tuo attestato.
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Domanda 1 di 25
Mostra la risposta
Risposta: C. Places many people can easily reach on a predictable basis
The Strategy defines crowded places as locations easily accessible by large numbers of people on a predictable basis, such as shopping centres, stadiums, transport hubs and pedestrian malls.
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Domanda 2 di 25
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Risposta: A. Its owners and operators
Owners and operators have primary responsibility, including a duty of care to protect people who work at, use or visit the site from foreseeable threats.
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Domanda 3 di 25
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Risposta: C. The Australia-New Zealand Counter-Terrorism Committee
The Strategy comes from the Australia-New Zealand Counter-Terrorism Committee (ANZCTC), which coordinates counter-terrorism work across both countries.
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Domanda 4 di 25
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Risposta: B. Judge how attractive their site may be to an attacker
The Self-Assessment Tool helps owners judge how attractive their site may be as a target and suggests next steps. It is not a full risk assessment.
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Domanda 5 di 25
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Risposta: B. Over 50% chance of an onshore attack or attack planning within 12 months
The system has five levels: not expected, possible, probable, expected and certain. Probable means a greater than 50% chance of an onshore attack or attack planning in the next 12 months.
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Domanda 6 di 25
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Risposta: D. Move away quickly and quietly, if it is safe
Escape means moving quickly and quietly away from danger, but only if it is safe to do so, and encouraging others to go too.
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Domanda 7 di 25
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Risposta: B. Stay out of sight and silence your phone
Hide means staying out of sight and silencing your phone. A good hiding place has a sturdy barrier between you and the attacker.
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Domanda 8 di 25
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Risposta: C. When it is safe to do so
Tell means contacting police on Triple Zero (000) when it is safe, then following police instructions when they arrive.
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Domanda 9 di 25
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Risposta: B. Leave it; take your phone only if it is in reach
The Active Armed Offender Guidelines say to leave belongings behind. Take your phone if you can, but do not go back for it if that puts you in danger.
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Domanda 10 di 25
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Risposta: B. Where you are, what the attacker looks like and weapons
Give your location, a description of the offenders and their direction, the weapons used, the number of people nearby and injured, and stay on the line if asked.
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Domanda 11 di 25
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Risposta: D. Keep your hands visible and avoid quick movements or shouting
Police may not know at first who the offender is. Keep your hands visible, avoid quick movements or shouting, and stay hidden until police say it is safe.
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Domanda 12 di 25
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Risposta: C. Visitors may not recognise an attack or know the site layout
The guidelines note that visitors may not recognise an attack or know the layout, so knowledgeable staff should guide them using Escape. Hide. Tell.
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Domanda 13 di 25
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Risposta: C. Purposeful observation of people and places to plan an attack
The guidelines define hostile reconnaissance as the purposeful observation of people, vehicles, buildings, places and spaces to gather information for an attack.
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Domanda 14 di 25
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Risposta: B. Persistent questions about security routines
Indicators include unusual or persistent questions about security, covert photos of security features, and avoiding staff. There may be innocent explanations, so report rather than accuse.
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Domanda 15 di 25
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Risposta: B. A polite, customer-service approach such as "Can I help you?"
Where there is no immediate threat, security should approach politely with open questions. Vague or evasive answers are reported under the site's procedures.
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Domanda 16 di 25
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Risposta: B. Checking what floor plans and photos of the site are online
Deny includes auditing public information about the site, such as photos, floor plans and security details, so attackers learn less.
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Domanda 17 di 25
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Risposta: C. 1800 123 400
The National Security Hotline is 1800 123 400, for reporting possible terrorism that is not urgent. Use 000 for anything life-threatening.
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Domanda 18 di 25
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Risposta: A. Hidden
HOT stands for Hidden, Obviously suspicious and Typical. An item deliberately concealed matches Hidden.
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Domanda 19 di 25
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Risposta: B. 25 metres
The Improvised Explosive Device Guidelines say not to use mobile phones or radios within a 25 metre radius of the item.
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Domanda 20 di 25
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Risposta: C. At least 100 metres
The guidelines say to cordon off the area and evacuate at least 100 metres from a suspicious item, out of line of sight.
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Domanda 21 di 25
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Risposta: C. At least 500 metres
A vehicle can carry a much larger device, so the guidelines say to evacuate at least 500 metres from a suspicious vehicle.
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Domanda 22 di 25
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Risposta: C. Keep them talking and write down their exact words
Stay calm, keep the caller talking, write down the exact wording and ask set questions. Then tell security or management and call 000.
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Domanda 23 di 25
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Risposta: B. Leave it as it is and call 000
Do not reply to, forward or delete the message. Note the sender's address, call 000 and follow police advice.
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Domanda 24 di 25
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Risposta: A. To check for secondary devices
The guidelines say assembly points should be checked for secondary devices and kept clear, because attackers may target places where people gather.
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Domanda 25 di 25
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Risposta: C. Duress
Duress means forcing a guard or employee to open a barrier. This is why barrier controls must be secure and staff must follow access procedures.
Tastiera: 1–4 per rispondere, Invio per la domanda successiva.
Cosa sapere prima del test
- Under Australia's Strategy for Protecting Crowded Places from Terrorism, owners and operators have primary responsibility for protecting their sites.
- Australia's public advice for an armed attack is Escape. Hide. Tell.: move away if safe, hide and silence your phone, and call 000 when it is safe.
- For a suspicious item, avoid phones and radios within 25 metres and move people at least 100 metres away, or 500 metres for a vehicle.
- The National Security Hotline, 1800 123 400, takes non-urgent reports of possible terrorism. Use 000 in an emergency.
- The National Terrorism Threat Advisory System has five levels, from not expected to certain.
Domande frequenti
What does Escape. Hide. Tell. mean?
Escape: move quickly and quietly away from danger if it is safe. Hide: stay out of sight and silence your phone. Tell: call 000 when it is safe and follow police instructions.
Do I need a licence to work as a security officer at a crowded place?
Yes. Each state and territory requires a security licence with set training, and your employer must train you in the site's own plans. This course is awareness only and does not replace either.
What should I do with an unattended bag?
Use the HOT questions. If it seems harmless, look for the owner. If it is suspicious, do not touch it, move away, call 000, avoid phones and radios within 25 metres and clear people at least 100 metres away.
What is the current terrorism threat level?
The level can change, so check the official national security website. Probable means a greater than 50% chance of an onshore attack or attack planning in the next 12 months.
L’attestato è accreditato o riconosciuto ufficialmente?
No. È un attestato di completamento privato, solo per le tue conoscenze. Non è riconosciuto, accreditato né approvato da alcun governo, ente di rilascio delle licenze, autorità di regolamentazione o istituto di istruzione e non sostituisce alcuna licenza, certificazione o formazione richiesta dalla legge.
Fonti
- ANZCTC: Australia's Strategy for Protecting Crowded Places from Terrorism
- ANZCTC: Disrupting Hostile Reconnaissance Guidelines for Crowded Places
- ANZCTC: Improvised Explosive Device Guidelines for Crowded Places
- ANZCTC: Active Armed Offender Guidelines for Crowded Places
- ANZCTC: Hostile Vehicle Guidelines for Crowded Places
- Escape. Hide. Tell. community kit
- Victoria Police: National Terrorism Threat Advisory System
- SA Government: Terrorism