Is an unattended bag always a bomb threat?

No, most are lost property. But you cannot tell by looking, so do not touch or move it. Ask nearby people if it is theirs, keep people back and report it.

How is a transit guard different from a mall guard?

The legal powers are the same, but transit adds moving trains, power rails, crowds and many agencies. Knowing who to call, and how fast, matters more.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.

Transit and Station Security Course 2026

Question 1 sur 25

How do a contract security guard's powers at a transit station compare with a police officer's?

A guard has about the same powers as any private citizen
A guard has the same powers as a police officer
A guard can enforce every transit bylaw without being authorized
A guard has no legal powers at all

Voir la réponse

Réponse: A. A guard has about the same powers as any private citizen

Guards are not police. Their arrest powers come mainly from section 494 of the Criminal Code, plus trespass law and the duties in their post orders.

Question 2 sur 25

How does TransLink describe Metro Vancouver Transit Police?

As a branch of the Canadian Armed Forces
As a volunteer rider patrol
As the first dedicated transit police service in Canada
As a private security company hired by TransLink

Voir la réponse

Réponse: C. As the first dedicated transit police service in Canada

Metro Vancouver Transit Police is a police service that works to prevent crime, including Criminal Code offences, on the transit system.

Question 3 sur 25

According to the TTC, what do its Special Constables enforce?

Nothing; they only give directions
Parking bylaws on city streets only
TTC bylaws, including fare evasion
Federal immigration law only

Voir la réponse

Réponse: C. TTC bylaws, including fare evasion

TTC Special Constables enforce TTC-specific bylaws, including fare evasion, and work with local police such as the Toronto Police Service.

Question 4 sur 25

Which duty does the City of Calgary list for Calgary Transit peace officers?

Driving CTrains during rush hour
Checking proof of payment and enforcing transit bylaws
Collecting cash fares on buses
Issuing driver's licences

Voir la réponse

Réponse: B. Checking proof of payment and enforcing transit bylaws

Calgary Transit peace officers patrol, help customers, check proof of payment, respond to incidents and enforce transit bylaws.

Question 5 sur 25

Should a contract security guard check riders' fares?

Only if the post orders give the guard that duty
Yes, whenever a rider looks suspicious
Never; it is a crime for a guard to ask
Yes, every guard on transit must

Voir la réponse

Réponse: A. Only if the post orders give the guard that duty

Fare checks are often done by special constables or peace officers. A guard does only the duties the client has assigned in the post orders.

Question 6 sur 25

How much electricity does the TTC say its subway power rail carries?

600 volts
50,000 volts
240 volts
120 volts

Voir la réponse

Réponse: A. 600 volts

The TTC warns that the power rail carries 600 volts, and even slight contact can cause severe injury or death.

Question 7 sur 25

A rider drops their phone onto the subway tracks. What should you tell them?

Climb down quickly before the next train comes
Climb down while you watch for trains
Do not go down to get it; transit staff will help
Use a stick or umbrella to reach for it

Voir la réponse

Réponse: C. Do not go down to get it; transit staff will help

Never go down to the tracks for any item. The TTC tells riders to get help from staff instead.

Question 8 sur 25

You see a person on the tracks at a station. What should you do first?

Wait to see if they climb out by themselves
Shout at them and keep patrolling
Alert the control centre or use the platform intercom or help phone right away
Jump down and pull them up

Voir la réponse

Réponse: C. Alert the control centre or use the platform intercom or help phone right away

Staff and the control centre can stop trains and arrange help. Going onto the tracks yourself puts a second life at risk.

Question 9 sur 25

Why must riders stay back from the platform edge?

Platform edges are heated and can burn shoes
Trains cannot swerve and need a long distance to stop
It is only a rule for busy hours
Train operators can always stop at the edge marking

Voir la réponse

Réponse: B. Trains cannot swerve and need a long distance to stop

A train cannot steer around a person and cannot stop quickly, so the space at the edge must stay clear.

Question 10 sur 25

Where should a guard stand while watching a busy platform?

Back from the edge, where riders can see them
Down on the track bed between trains
Right on the edge marking
Inside the train operator's cab

Voir la réponse

Réponse: A. Back from the edge, where riders can see them

Stand back from the edge for your own safety, and in a visible spot so riders know where to find help.

Question 11 sur 25

You find an unattended bag on a platform. What should you do?

Push it off the platform onto the tracks
Do not touch it; ask nearby people if it is theirs, keep people back and report it
Open it to look for the owner's ID
Carry it to the lost and found

Voir la réponse

Réponse: B. Do not touch it; ask nearby people if it is theirs, keep people back and report it

Most unattended items are lost property, but you cannot tell by looking. Do not touch or move it; report it and follow procedures.

Question 12 sur 25

Which places should you check during a station patrol?

Only the main entrance
Only areas with cameras
Elevators, stairwells, washrooms and emergency equipment
Only the fare gates

Voir la réponse

Réponse: C. Elevators, stairwells, washrooms and emergency equipment

People who need help, hazards and damage are often found in the quieter parts of a station.

Question 13 sur 25

What number does Calgary Transit give for texting safety concerns?

74100
988
87.77.77
311

Voir la réponse

Réponse: A. 74100

Calgary riders can text 74100 to report safety concerns. In Metro Vancouver, the transit police text line is 87.77.77.

Question 14 sur 25

When should you call 911 instead of using a transit text line?

To report a broken escalator
To ask about a train schedule
To report graffiti on a wall
When someone is in immediate danger

Voir la réponse

Réponse: D. When someone is in immediate danger

Text lines are for non-urgent concerns. Call 911 whenever there is immediate danger.

Question 15 sur 25

A rider tells you they are thinking about suicide. They are not in immediate danger. Which crisis line can they call or text at any time?

3-1-1
4-1-1
9-8-8
6-1-1

Voir la réponse

Réponse: C. 9-8-8

The 9-8-8 Suicide Crisis Helpline takes calls and texts 24 hours a day. If a person's safety is at immediate risk, call 911.

Question 16 sur 25

Two riders are shouting at each other on a crowded platform. What is the best approach?

Push between them right away
Film it and post it online
Order everyone off the platform
Use a calm voice, give them space and call for help if it turns violent

Voir la réponse

Réponse: D. Use a calm voice, give them space and call for help if it turns violent

Calm words and space help tension come down. If violence starts, keep yourself safe and call for help.

Question 17 sur 25

A person is sheltering in a station on a very cold night. What should you do?

Ignore them, even if they seem unwell
Call police to arrest them for being there
Remove their belongings while they sleep
Check they are okay, treat them with respect and share information about shelters or outreach

Voir la réponse

Réponse: D. Check they are okay, treat them with respect and share information about shelters or outreach

People experiencing homelessness often shelter on transit in cold weather. Safety and dignity come first.

Question 18 sur 25

Which is a sign of an opioid overdose, according to Health Canada?

Choking, gurgling or snoring sounds
Fast, deep breathing
Red, hot skin
Very large pupils

Voir la réponse

Réponse: A. Choking, gurgling or snoring sounds

Health Canada lists choking, gurgling or snoring sounds, slow or no breathing, pinpoint pupils and blue or grey lips as overdose signs.

Question 19 sur 25

The Good Samaritan Drug Overdose Act protects people who call for help at an overdose from which charge?

Possession of a controlled substance (simple possession)
Any outstanding warrant
Any crime at all
Drug trafficking

Voir la réponse

Réponse: A. Possession of a controlled substance (simple possession)

The Act protects against simple possession charges and some related breaches. It does not cover trafficking or outstanding warrants.

Question 20 sur 25

A rider using a wheelchair finds the station elevator out of service. What should you do?

Lift them and the chair down the stairs
Tell them it is not your problem
Tell them to use the escalator
Help them find another accessible route and report the outage

Voir la réponse

Réponse: D. Help them find another accessible route and report the outage

Riders with disabilities need a safe accessible route. Help them with the system's options and report the elevator outage.

Question 21 sur 25

You find a young child alone on a platform. What should you do?

Wait an hour before telling anyone
Put the child on the next train home
Keep the child with you in a safe, visible place and report it right away
Leave the child with another passenger

Voir la réponse

Réponse: C. Keep the child with you in a safe, visible place and report it right away

A parent is probably searching nearby. Stay with the child where you can be seen and report it so staff can help reunite them.

Question 22 sur 25

You report an assault that happened on a train. Which details help most?

The weather outside
Your guess about why it happened
Only the colour of the train
The route, vehicle or car number, direction of travel and next station

Voir la réponse

Réponse: D. The route, vehicle or car number, direction of travel and next station

Exact details let staff and police find the vehicle, the people involved and the camera footage.

Question 23 sur 25

Why should you report the time and place of an incident quickly?

Because cameras only record when someone asks
Because footage is never kept
So you can share the video online
So camera footage can be found and saved before it is recorded over

Voir la réponse

Réponse: D. So camera footage can be found and saved before it is recorded over

Systems keep footage for a limited time. Quick, exact reports help the right footage get saved.

Question 24 sur 25

A person falls on a moving escalator and cannot get up. What should you do first?

Call maintenance and keep patrolling
Run up the escalator to reach them
Press the escalator's emergency stop button
Wait for the escalator to bring them to the top

Voir la réponse

Réponse: C. Press the escalator's emergency stop button

Stopping the escalator prevents more injury. Then give first aid if trained and call 911 if needed.

Question 25 sur 25

A person breaking station rules refuses to leave when you ask. What should you do?

Lock them in a staff room
Drag them out of the station
Take away their fare card
Stay calm, explain again and call the people your post orders name, such as transit police or peace officers

Voir la réponse

Réponse: D. Stay calm, explain again and call the people your post orders name, such as transit police or peace officers

Most people leave when asked calmly. If they will not, call the people with the authority to act, as your post orders say.

Transit and Station Security Course 2026

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