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Transit and Station Security Course 2026

For security guards who work in transit stations, on platforms, at bus terminals or on board. The lessons explain who does what on a transit system, platform and track safety, station patrols, helping riders in need, and handling incidents.

  • Security course
  • Canada
  • 25 questions
  • Checked October 11, 2026

Quick answer

This free course has about 25 minutes of lessons and a 25-question test. Score 80% or more to download a certificate of completion (private, not accredited). Checked against official sources on October 11, 2026.

Start with the lessonsTransit and Station Security Course: Lessons: about 25 minutes of reading. Every test question is covered in the lessons.

What you will learn

  • Explain how guards, peace officers, special constables and transit police differ
  • Keep yourself and riders safe near platforms, tracks and escalators
  • Patrol stations and handle unattended items correctly
  • Help riders in crisis, riders with disabilities and lost children
  • Report incidents with the details staff and police need

Score 80% or more to download your certificate.

  1. Question 1 of 25

    How do a contract security guard's powers at a transit station compare with a police officer's?
    Show answer

    Answer: A. A guard has about the same powers as any private citizen

    Guards are not police. Their arrest powers come mainly from section 494 of the Criminal Code, plus trespass law and the duties in their post orders.

  2. Question 2 of 25

    How does TransLink describe Metro Vancouver Transit Police?
    Show answer

    Answer: C. As the first dedicated transit police service in Canada

    Metro Vancouver Transit Police is a police service that works to prevent crime, including Criminal Code offences, on the transit system.

  3. Question 3 of 25

    According to the TTC, what do its Special Constables enforce?
    Show answer

    Answer: C. TTC bylaws, including fare evasion

    TTC Special Constables enforce TTC-specific bylaws, including fare evasion, and work with local police such as the Toronto Police Service.

  4. Question 4 of 25

    Which duty does the City of Calgary list for Calgary Transit peace officers?
    Show answer

    Answer: B. Checking proof of payment and enforcing transit bylaws

    Calgary Transit peace officers patrol, help customers, check proof of payment, respond to incidents and enforce transit bylaws.

  5. Question 5 of 25

    Should a contract security guard check riders' fares?
    Show answer

    Answer: A. Only if the post orders give the guard that duty

    Fare checks are often done by special constables or peace officers. A guard does only the duties the client has assigned in the post orders.

  6. Question 6 of 25

    How much electricity does the TTC say its subway power rail carries?
    Show answer

    Answer: A. 600 volts

    The TTC warns that the power rail carries 600 volts, and even slight contact can cause severe injury or death.

  7. Question 7 of 25

    A rider drops their phone onto the subway tracks. What should you tell them?
    Show answer

    Answer: C. Do not go down to get it; transit staff will help

    Never go down to the tracks for any item. The TTC tells riders to get help from staff instead.

  8. Question 8 of 25

    You see a person on the tracks at a station. What should you do first?
    Show answer

    Answer: C. Alert the control centre or use the platform intercom or help phone right away

    Staff and the control centre can stop trains and arrange help. Going onto the tracks yourself puts a second life at risk.

  9. Question 9 of 25

    Why must riders stay back from the platform edge?
    Show answer

    Answer: B. Trains cannot swerve and need a long distance to stop

    A train cannot steer around a person and cannot stop quickly, so the space at the edge must stay clear.

  10. Question 10 of 25

    Where should a guard stand while watching a busy platform?
    Show answer

    Answer: A. Back from the edge, where riders can see them

    Stand back from the edge for your own safety, and in a visible spot so riders know where to find help.

  11. Question 11 of 25

    You find an unattended bag on a platform. What should you do?
    Show answer

    Answer: B. Do not touch it; ask nearby people if it is theirs, keep people back and report it

    Most unattended items are lost property, but you cannot tell by looking. Do not touch or move it; report it and follow procedures.

  12. Question 12 of 25

    Which places should you check during a station patrol?
    Show answer

    Answer: C. Elevators, stairwells, washrooms and emergency equipment

    People who need help, hazards and damage are often found in the quieter parts of a station.

  13. Question 13 of 25

    What number does Calgary Transit give for texting safety concerns?
    Show answer

    Answer: A. 74100

    Calgary riders can text 74100 to report safety concerns. In Metro Vancouver, the transit police text line is 87.77.77.

  14. Question 14 of 25

    When should you call 911 instead of using a transit text line?
    Show answer

    Answer: D. When someone is in immediate danger

    Text lines are for non-urgent concerns. Call 911 whenever there is immediate danger.

  15. Question 15 of 25

    A rider tells you they are thinking about suicide. They are not in immediate danger. Which crisis line can they call or text at any time?
    Show answer

    Answer: C. 9-8-8

    The 9-8-8 Suicide Crisis Helpline takes calls and texts 24 hours a day. If a person's safety is at immediate risk, call 911.

  16. Question 16 of 25

    Two riders are shouting at each other on a crowded platform. What is the best approach?
    Show answer

    Answer: D. Use a calm voice, give them space and call for help if it turns violent

    Calm words and space help tension come down. If violence starts, keep yourself safe and call for help.

  17. Question 17 of 25

    A person is sheltering in a station on a very cold night. What should you do?
    Show answer

    Answer: D. Check they are okay, treat them with respect and share information about shelters or outreach

    People experiencing homelessness often shelter on transit in cold weather. Safety and dignity come first.

  18. Question 18 of 25

    Which is a sign of an opioid overdose, according to Health Canada?
    Show answer

    Answer: A. Choking, gurgling or snoring sounds

    Health Canada lists choking, gurgling or snoring sounds, slow or no breathing, pinpoint pupils and blue or grey lips as overdose signs.

  19. Question 19 of 25

    The Good Samaritan Drug Overdose Act protects people who call for help at an overdose from which charge?
    Show answer

    Answer: A. Possession of a controlled substance (simple possession)

    The Act protects against simple possession charges and some related breaches. It does not cover trafficking or outstanding warrants.

  20. Question 20 of 25

    A rider using a wheelchair finds the station elevator out of service. What should you do?
    Show answer

    Answer: D. Help them find another accessible route and report the outage

    Riders with disabilities need a safe accessible route. Help them with the system's options and report the elevator outage.

  21. Question 21 of 25

    You find a young child alone on a platform. What should you do?
    Show answer

    Answer: C. Keep the child with you in a safe, visible place and report it right away

    A parent is probably searching nearby. Stay with the child where you can be seen and report it so staff can help reunite them.

  22. Question 22 of 25

    You report an assault that happened on a train. Which details help most?
    Show answer

    Answer: D. The route, vehicle or car number, direction of travel and next station

    Exact details let staff and police find the vehicle, the people involved and the camera footage.

  23. Question 23 of 25

    Why should you report the time and place of an incident quickly?
    Show answer

    Answer: D. So camera footage can be found and saved before it is recorded over

    Systems keep footage for a limited time. Quick, exact reports help the right footage get saved.

  24. Question 24 of 25

    A person falls on a moving escalator and cannot get up. What should you do first?
    Show answer

    Answer: C. Press the escalator's emergency stop button

    Stopping the escalator prevents more injury. Then give first aid if trained and call 911 if needed.

  25. Question 25 of 25

    A person breaking station rules refuses to leave when you ask. What should you do?
    Show answer

    Answer: D. Stay calm, explain again and call the people your post orders name, such as transit police or peace officers

    Most people leave when asked calmly. If they will not, call the people with the authority to act, as your post orders say.

What to know before the test

  • The TTC warns that its subway power rail carries 600 volts. Never go down to the tracks to get a dropped item.
  • TTC Special Constables enforce TTC bylaws, including fare evasion, and work with local police such as the Toronto Police Service.
  • Metro Vancouver Transit Police is the first dedicated transit police service in Canada. Riders can text 87.77.77 for non-emergencies.
  • Calgary Transit peace officers check proof of payment and enforce transit bylaws. Riders can text 74100 to report safety concerns, or call 911 in immediate danger.
  • Security guards are not police. Their arrest powers come mainly from section 494 of the Criminal Code, the same as other private citizens.
  • The 9-8-8 Suicide Crisis Helpline can be reached by call or text 24 hours a day. If someone's safety is at immediate risk, call 911.

Frequently asked questions

Can a security guard give tickets for fare evasion?

Usually not. On many systems, fares and transit bylaws are enforced by special constables or peace officers. A guard does only what the post orders assign and calls the right people for the rest.

What should I do if someone goes onto the tracks?

Do not follow them. Alert the control centre or use the platform intercom or help phone right away so trains can be stopped, and keep other riders back.

Is an unattended bag always a bomb threat?

No, most are lost property. But you cannot tell by looking, so do not touch or move it. Ask nearby people if it is theirs, keep people back and report it.

How is a transit guard different from a mall guard?

The legal powers are the same, but transit adds moving trains, power rails, crowds and many agencies. Knowing who to call, and how fast, matters more.

Is the certificate accredited or officially recognised?

No. It is a private certificate of completion for knowledge only. It is not recognised, accredited or approved by any government, licensing body, regulator or educational institution, and it does not replace the security licence training required in your province or territory.

Sources

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