CELPIP Listening Practice Course: Part 3: Listening for Information

1. Question 1 sur 15

   In Part 3: Listening for Information, how are the two speakers usually connected?

   • AThey are both reporters discussing a story
   • BOne speaker has information or expertise that the other wants
   • CThey are strangers arguing about a problem
   • DThey are old friends sharing personal news
   Voir la réponse

   Réponse: B. One speaker has information or expertise that the other wants

   In Part 3 one speaker has expertise the other speaker wants, so most of the talk is questions and answers.

2. Question 2 sur 15

   What tone should you expect in a Part 3 conversation?

   • AAngry and emotional
   • BVery formal, like a news report read on the radio
   • CPolite, from informal to somewhat formal
   • DCasual and very personal
   Voir la réponse

   Réponse: C. Polite, from informal to somewhat formal

   The official description of Part 3 is polite, informal to somewhat formal.

3. Question 3 sur 15

   In a Part 3 conversation, a caller asks about prices, dates and rules. What should your notes focus on?

   • AOnly the first answer, because the rest repeat it
   • BFull sentences, so you do not miss any words
   • CEach question asked, with the numbers and conditions in the answer
   • DThe speakers' accents and how fast they talk
   Voir la réponse

   Réponse: C. Each question asked, with the numbers and conditions in the answer

   Part 3 questions test key details. Writing each question with its answer, including numbers and conditions such as "only" or "if", gives you what you need.

4. Question 4 sur 15

   Listen. Which class will the girl most likely take?

   ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

   Pas de son ? Lisez le texte

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

   • ALevel One on Saturdays at 9:30 a.m.
   • BLevel One on Wednesdays at 4:15 p.m.
   • CLevel One on Saturdays at 4:15 p.m.
   • DLevel Two on Saturdays at 9:30 a.m.
   Voir la réponse

   Réponse: A. Level One on Saturdays at 9:30 a.m.

   She has never had lessons, so she starts in Level One, and Femi says Saturdays are better. The Saturday class is at nine-thirty in the morning.

   Transcription

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

5. Question 5 sur 15

   Listen. How long is each swimming class?

   ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

   Pas de son ? Lisez le texte

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

   • A15 minutes
   • B8 weeks
   • C45 minutes
   • D30 minutes
   Voir la réponse

   Réponse: C. 45 minutes

   Ana says each class is forty-five minutes long. Eight weeks is the length of the whole session.

   Transcription

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

6. Question 6 sur 15

   Listen. How much will Femi pay for the lessons?

   ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

   Pas de son ? Lisez le texte

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

   • A$45
   • B$28
   • C$140
   • D$112
   Voir la réponse

   Réponse: D. $112

   Femi lives in the city, so he pays the resident price of one hundred and twelve dollars. One hundred and forty is for people outside the city.

   Transcription

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

7. Question 7 sur 15

   Listen. What must Femi provide to register?

   ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

   Pas de son ? Lisez le texte

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

   • AProof of address, like a utility bill
   • BA photo of his daughter
   • CA doctor's note saying his daughter is healthy
   • DHis daughter's swimming certificate
   Voir la réponse

   Réponse: A. Proof of address, like a utility bill

   Ana says he needs proof of address, like a utility bill. Online, he uploads a photo of it.

   Transcription

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

8. Question 8 sur 15

   Listen. Where will Femi watch the lessons?

   ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

   Pas de son ? Lisez le texte

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

   • AIn the change room
   • BFrom the front desk
   • CIn the viewing area upstairs
   • DOn the pool deck beside the instructor
   Voir la réponse

   Réponse: C. In the viewing area upstairs

   Ana says parents watch from the viewing area upstairs, not on the pool deck.

   Transcription

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

9. Question 9 sur 15

   Listen. What happens if Femi's daughter is sick and misses two classes?

   ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

   Pas de son ? Lisez le texte

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

   • AShe can join the Wednesday class instead
   • BHe gets a full refund for those classes
   • CNothing, because missed classes are never credited
   • DHe can ask for a credit if he has a doctor's note
   Voir la réponse

   Réponse: D. He can ask for a credit if he has a doctor's note

   There are no refunds, but for two or more missed classes because of illness, he can ask for a credit with a doctor's note.

   Transcription

   Ana: Good morning, Riverside Leisure Centre. This is Ana speaking.

   Femi: Hi, I'm calling about swimming lessons for my daughter. She's seven, and she's never had lessons before.

   Ana: Okay, she'd start in our Level One class. We have two options this fall. There's a Saturday class at nine-thirty in the morning, or a Wednesday class after school at four-fifteen.

   Femi: Saturdays are better for us. How long does it run?

   Ana: Eight weeks, starting October fourth. Each class is forty-five minutes long.

   Femi: And what does it cost?

   Ana: It's one hundred and twelve dollars for city residents. If you live outside the city, it's one hundred and forty.

   Femi: We live in the city. Do I need to show anything?

   Ana: Yes. When you register, you need proof of your address, like a utility bill. If you register online, you upload a photo of it.

   Femi: Online is easier. Does she need to bring anything to class?

   Ana: A swimsuit and a towel, and goggles if she likes them. Parents watch from the viewing area upstairs, not on the pool deck.

   Femi: Got it. And what if she misses a class?

   Ana: We don't give refunds for missed classes. But if she's sick for two or more classes, you can ask for a credit. You'll need a doctor's note.

   Femi: That's fair. Thanks so much for your help.

10. Question 10 sur 15

    Listen. When will Omar's health and dental coverage start?

    ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

    Pas de son ? Lisez le texte

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

    • AIn October, on the day he started work
    • BOn his first day of work
    • COn January 15, after his probation
    • DOn March 31
    Voir la réponse

    Réponse: C. On January 15, after his probation

    Rachel says coverage starts after three months, when probation ends. For Omar that is January fifteenth.

    Transcription

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

11. Question 11 sur 15

    Listen. What part of the cost of a filling will Omar pay himself?

    ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

    Pas de son ? Lisez le texte

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

    • A100%
    • B20%
    • CNone of it
    • D80%
    Voir la réponse

    Réponse: B. 20%

    Fillings are covered at eighty percent and he pays the rest: 100% − 80% = 20%.

    Transcription

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

12. Question 12 sur 15

    Listen. Why will Omar get fewer vacation days this year?

    ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

    Pas de son ? Lisez le texte

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

    • AHe works part time
    • BHe used some days already
    • CHe has not finished his probation yet
    • DHe started partway through the year
    Voir la réponse

    Réponse: D. He started partway through the year

    Rachel says he started in October, so this year he gets fewer days than the full three weeks.

    Transcription

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

13. Question 13 sur 15

    Listen. What happens to unused vacation days over the limit?

    ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

    Pas de son ? Lisez le texte

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

    • AThey are paid out in cash
    • BThey move to next year with no limit
    • CThey are added to his sick days
    • DThey are lost on March 31
    Voir la réponse

    Réponse: D. They are lost on March 31

    Omar can carry up to five days. Rachel says anything over five is lost on March thirty-first.

    Transcription

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

14. Question 14 sur 15

    Listen. Where should Omar park?

    ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

    Pas de son ? Lisez le texte

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

    • AAnywhere he likes, because no permit is needed
    • BIn the lot behind the warehouse, with a permit
    • CIn the front lot, which is for visitors
    • DOn the street in front of the building
    Voir la réponse

    Réponse: B. In the lot behind the warehouse, with a permit

    Rachel says the front lot is for visitors, and staff park behind the warehouse with a permit.

    Transcription

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

15. Question 15 sur 15

    Listen. What should Omar do if he is sick?

    ÉcouterÉcoutez, puis répondez. La transcription s’affiche après votre réponse.

    Pas de son ? Lisez le texte

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

    • ASend his supervisor a text message before his shift
    • BEmail Rachel at the end of the day
    • CPhone his supervisor after his shift starts
    • DPhone his supervisor before his shift starts
    Voir la réponse

    Réponse: D. Phone his supervisor before his shift starts

    Rachel says to phone the supervisor before the shift starts, and that a text message isn't enough.

    Transcription

    Rachel: Hi, Omar. Welcome to your second day. You said you had some questions about benefits?

    Omar: Yes, thanks. First, when does my health and dental coverage start?

    Rachel: After three months, so your probation period has to finish first. For you, that's January fifteenth.

    Omar: Okay. And what does the dental plan cover?

    Rachel: Checkups and cleanings are covered at one hundred percent. Fillings are covered at eighty percent, and you pay the rest.

    Omar: That's good. What about vacation?

    Rachel: Full-time staff get three weeks a year. But you started in October, so this year you get fewer days.

    Omar: Can I carry unused days into next year?

    Rachel: Up to five days. Anything over five is lost on March thirty-first, so plan ahead.

    Omar: And parking? The lot out front looked pretty full.

    Rachel: The front lot is for visitors. Staff park in the lot behind the warehouse. You'll need a permit, and I can print one for you today.

    Omar: Great. One last thing. Who do I contact if I'm sick?

    Rachel: Phone your supervisor before your shift starts, not after. A text message isn't enough.

Clavier : 1–4 pour répondre, Entrée pour la question suivante.