Fast Food and Food Court Crew Course (Australia) 2026

This course is for crew in fast food shops, takeaways and shopping centre food courts in Australia. It covers counter, drive-thru and delivery orders, food safety under Standard 3.2.2A, shared food court spaces, rush hour teamwork, and staying safe with hot equipment and difficult customers. Food handlers must have food safety training or skills before handling high-risk food, and many businesses need a certified food safety supervisor; this course is background knowledge only and does not replace that training. Each topic has a lesson and an untimed quiz, then a timed 30-question final assessment; score 80% or more for a Certificate of Completion.

Course
Australia
82 questions
Checked October 14, 2026
Edited by A. Singh
Fact-checked October 15, 2026

Quick answer

This free course has about 150 minutes of lessons, 5 untimed topic quizzes (82 questions in all) and a timed final assessment of 30 questions drawn at random. Score 80% or more on the final assessment to download a certificate of completion (private, not accredited). Checked against official sources on October 14, 2026.

Start with the lessonsFast Food and Food Court Crew Course (Australia): Lessons: about 150 minutes of reading. Every test question is covered in the lessons.

What you will learn

Take counter, drive-thru and delivery orders accurately and check them before hand-over
Answer allergen questions safely without guessing
Explain the Standard 3.2.2A rules on food handler training and food safety supervisors, with state examples
Apply hand hygiene, temperature control and the 2-hour/4-hour rule
Work safely in a shared food court, including waste, spills and emergencies
Prevent and treat burns, respond to oil fires, and handle difficult customers safely

Score 80% or more to download your certificate.

Your study plan

Read each lesson, take its topic quiz (untimed, with explanations), then the timed final assessment. A new mix of questions is drawn every time. Your progress is saved in this browser.

Plan for my exam date Mistake notebook

Topic quiz 1: Counter, drive-thru and delivery orders

What to know before the test

Standard 3.2.2A requires every food handler who handles unpackaged, potentially hazardous, ready-to-eat food to have food safety training or adequate skills and knowledge before starting that work.
Category one and category two food businesses must appoint a food safety supervisor whose certificate was obtained within the past 5 years.
In New South Wales, a business must replace its food safety supervisor within 30 operational days when the supervisor leaves or changes roles.
Victoria sorts food businesses into classes (1, 2, 3A, 3 and 4) rather than the national categories, and offers the free DoFoodSafely online course.
FSANZ advises keeping potentially hazardous food at 5°C or colder, or 60°C or hotter.
The Fast Food Industry Award can cover fast food sold in food courts, shopping centres and retail complexes.
In Queensland, school-aged children must not work between 10pm and 6am.

Frequently asked questions

Is this an official food safety certificate?

No. Passing the final assessment gives you a PassEveryTest Certificate of Completion, which shows you finished this general skills course. It is not a food safety supervisor certificate, an accredited qualification, or a government or employer certification.

Do I legally need food safety training to work in a fast food shop?

Yes, in most cases. Under Standard 3.2.2A, food handlers who handle unpackaged, high-risk, ready-to-eat food must have done a food safety course or have adequate skills and knowledge first, and the business needs a certified food safety supervisor. Your employer arranges this; free options include NSW Food Handler Basics and DoFoodSafely. This course is background knowledge only.

How does the final assessment work?

It has 30 questions drawn at random from the course question bank, with a 40-minute time limit. You need 80% to pass, and each attempt gives a new mix of questions.

Are the food safety rules the same in every state?

The Food Standards Code applies across Australia, but states and territories run it differently. For example, Victoria uses food business classes, and NSW has its own food safety supervisor certificate. Check with your manager or local council.

Can I work in a food court if I am under 15?

It depends on your state. In Queensland the minimum age is generally 13 with limits on hours, and in Victoria businesses need a child employment licence to employ children under 15. Check your state's rules before you start.

Is the certificate accredited or officially recognised?

No. It is a private certificate of completion for knowledge only. It is not recognised, accredited or approved by any government, licensing body, regulator or educational institution, and it does not replace any licence, certification or training required by law.