Connecticut Security Officer Knowledge Quiz 2026: Practice test 2

1. Question 1 of 20

   Why must security reports be accurate and complete?

   • APolice, insurers, lawyers and courts may rely on them
   • BThey are only read by the officer who wrote them, as a memory aid
   • CThey are used mainly for advertising
   • DThey are thrown away after each shift
   Show answer

   Answer: A. Police, insurers, lawyers and courts may rely on them

   A report may become a legal record. Mistakes or missing details can hurt an investigation and the officer's credibility.

2. Question 2 of 20

   A store manager offers you free merchandise if you "look the other way" now and then. What should you do?

   • AAsk for cash instead
   • BRefuse and report it to your supervisor
   • CAccept it but keep doing your job properly
   • DAccept it if the items are small
   Show answer

   Answer: B. Refuse and report it to your supervisor

   Accepting gifts in return for ignoring problems is unethical and may be a crime. Officers must stay honest and neutral.

3. Question 3 of 20

   At shift change you find that a key to a secure area is missing. What should you do?

   • AWait for the monthly key count to see if it turns up
   • BHave a copy made from another key
   • CReport it right away and record it in the log
   • DSay nothing and hope it turns up
   Show answer

   Answer: C. Report it right away and record it in the log

   A missing key can let someone into a secure area. Reporting it quickly allows the client to change locks if needed.

4. Question 4 of 20

   Which statement about a security uniform is true?

   • AIt gives the officer the right to search anyone on the client's property
   • BIt allows the officer to direct traffic on any public street
   • CIt shows the officer works for the site, but it gives no police powers
   • DIt allows the officer to hold people for questioning
   Show answer

   Answer: C. It shows the officer works for the site, but it gives no police powers

   A uniform makes an officer easy to find and can deter crime. It does not turn the officer into a law enforcement officer.

5. Question 5 of 20

   What does federal guidance tell people to do in an active shooter situation?

   • ARun, hide, fight
   • BStop, drop and roll
   • CDuck, cover and hold
   • DStay, call and wait
   Show answer

   Answer: A. Run, hide, fight

   The Department of Homeland Security advises running if there is a safe way out, hiding if not, and fighting only as a last resort.

6. Question 6 of 20

   Why do security officers use the phonetic alphabet (Alpha, Bravo, Charlie) on the radio?

   • ATo spell letters clearly so they are not misheard
   • BTo show the officer's rank
   • CBecause it makes messages shorter
   • DTo keep every message secret from people listening in
   Show answer

   Answer: A. To spell letters clearly so they are not misheard

   Letters like B, D and P sound alike on a radio. Words such as Bravo, Delta and Papa prevent mistakes.

7. Question 7 of 20

   How should you record what a witness said in a report?

   • AWrite their exact words in quotation marks when you can
   • BWrite only the parts you agree with
   • CReplace their words with your opinion of what they meant
   • DChange their words so they sound more professional
   Show answer

   Answer: A. Write their exact words in quotation marks when you can

   Exact quotes are more accurate and more useful as evidence than a summary.

8. Question 8 of 20

   What is "deadly force"?

   • ATouching someone's shoulder or arm without their permission
   • BForce likely to cause death or serious bodily injury
   • CAny force used at night
   • DPlacing handcuffs on a person
   Show answer

   Answer: B. Force likely to cause death or serious bodily injury

   State laws allow deadly force only in very narrow situations, such as an immediate threat of death or serious injury.

9. Question 9 of 20

   You find a person who has collapsed and is not breathing. What should you do?

   • AWait to see if the person wakes up
   • BMove the person to a car to drive them to the hospital
   • CCall 911 or have someone call, send for an AED and start CPR if you are trained
   • DGive the person sips of water and wait a few minutes to see if they recover
   Show answer

   Answer: C. Call 911 or have someone call, send for an AED and start CPR if you are trained

   Fast action matters in cardiac arrest. Calling 911, CPR and an AED give the person the best chance.

10. Question 10 of 20

    An upset person is shouting at you. Which reply is most likely to calm things down?

    • A"I can see you're frustrated. Let's see how I can help."
    • B"Calm down right now, or I'm going to have to ask you to leave!"
    • C"That's not my problem, go ask someone else."
    • D"You're being ridiculous about this."
    Show answer

    Answer: A. "I can see you're frustrated. Let's see how I can help."

    Showing empathy and offering help lowers tension. Orders and insults usually make people angrier.

11. Question 11 of 20

    Which federal agency sets workplace safety rules for most US employers?

    • AFBI (Federal Bureau of Investigation)
    • BFEMA (Federal Emergency Management Agency)
    • CTSA (Transportation Security Administration)
    • DOSHA (Occupational Safety and Health Administration)
    Show answer

    Answer: D. OSHA (Occupational Safety and Health Administration)

    OSHA sets and enforces safety and health standards for most private-sector workplaces.

12. Question 12 of 20

    What are "post orders"?

    • AWritten instructions that describe an officer's duties at a specific site
    • BOrders given by police officers to security staff at a crime scene they control
    • CA list of people who are banned from all stores
    • DLetters that arrive in the mail for the client
    Show answer

    Answer: A. Written instructions that describe an officer's duties at a specific site

    Post orders tell officers what to do at their post, such as patrol times, access rules and emergency contacts.

13. Question 13 of 20

    Which description is best for an incident report?

    • AA suspicious-looking guy hanging around
    • BA man who looked like he was up to no good, hanging around the loading dock
    • CA man about 6 feet tall, wearing a red hooded sweatshirt and blue jeans
    • DA tall person wearing normal clothes
    Show answer

    Answer: C. A man about 6 feet tall, wearing a red hooded sweatshirt and blue jeans

    Reports should give facts and details that someone else can use, not opinions or vague words.

14. Question 14 of 20

    You find an unattended, suspicious package. What should you do?

    • AOpen it to see what is inside
    • BPick it up gently and shake it to hear what is inside
    • CCarry it outside to a safer place
    • DDo not touch it, move people away and report it
    Show answer

    Answer: D. Do not touch it, move people away and report it

    A suspicious item may be dangerous. Keep people away and let trained responders deal with it.

15. Question 15 of 20

    Police arrive at an active shooter scene. What should you do?

    • AKeep your hands empty and visible and follow their commands
    • BRun toward the officers to hug them
    • CPoint toward the shooter with your radio or phone in your hand
    • DAsk the officers to show their badges
    Show answer

    Answer: A. Keep your hands empty and visible and follow their commands

    Police may not know who the attacker is. Empty, visible hands and following orders keep you safe.

16. Question 16 of 20

    What is a security officer's role during a building evacuation?

    • AGo back inside to collect belongings
    • BGuide people to exits and the assembly point and help account for everyone
    • CUse the elevators to move people faster
    • DLock the exit doors behind people so no one can go back inside the building
    Show answer

    Answer: B. Guide people to exits and the assembly point and help account for everyone

    Officers help people leave calmly by the nearest safe exit and report anyone missing to emergency responders.

17. Question 17 of 20

    While on duty you learn private information about a client's employees. What should you do with it?

    • APost it on social media as a warning
    • BUse it later to ask employees for favors in return for keeping quiet
    • CKeep it confidential and share it only with people who need to know
    • DTell friends and family about it
    Show answer

    Answer: C. Keep it confidential and share it only with people who need to know

    Security officers are trusted with sensitive information. Keeping it private is a basic duty.

18. Question 18 of 20

    A trespasser refuses to leave and becomes angry. What should the officer usually do?

    • AKeep a safe distance and call the police, as the post orders say
    • BBlock the exit so the person has to stay there until the police arrive
    • CLock the person in an office
    • DDrag the person off the property
    Show answer

    Answer: A. Keep a safe distance and call the police, as the post orders say

    Officers should avoid physical confrontation. Police can deal with a person who will not leave.

19. Question 19 of 20

    A security officer holds a person in a room against their will with no legal right to do so. The officer may be sued for:

    • ALoitering
    • BBreach of contract
    • CNegligent hiring
    • DFalse imprisonment
    Show answer

    Answer: D. False imprisonment

    Unlawfully restricting someone's freedom to leave is false imprisonment. It can lead to a lawsuit and sometimes criminal charges.

20. Question 20 of 20

    Which example best describes negligence?

    • AHitting a person on purpose during an argument
    • BNot checking a fire exit you were told to check, and someone is hurt because it was blocked
    • CRefusing to work an extra shift when a coworker calls in sick
    • DAsking a visitor to sign in at the front desk
    Show answer

    Answer: B. Not checking a fire exit you were told to check, and someone is hurt because it was blocked

    Negligence means failing to use the care a reasonable person would use, and that failure causes harm.

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