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Diversity, Inclusion and Anti-Racism for Guards 2026

This course is for security workers who want to serve a diverse public fairly. It covers human rights law in Canada, how to recognize and avoid racial profiling, the duty to accommodate, and how to respond to bias and hate incidents.

  • 课程
  • 加拿大
  • 25道题
  • 核对于2026年10月11日

快速解答

这门免费课程包含约25分钟的课文和一套25道题的测试。得分达到80%或以上即可下载结业证书（私人颁发，未经认证）。 已于2026年10月11日根据官方资料核对。

从课文开始Diversity, Inclusion and Anti-Racism: Lessons：阅读时间约25分钟。测试中的每道题在课文中都有讲解。

你将学到什么

  • Explain which human rights laws apply to private security work
  • List the main protected grounds of discrimination
  • Recognize and avoid racial profiling
  • Apply the duty to accommodate up to undue hardship
  • Respond safely to hate-motivated behaviour

得分达到80%或以上即可下载证书。

  1. 第1题，共25题

    Which law mainly protects people from discrimination by a private security company in a shopping mall?
    显示答案

    答案: D. The provincial or territorial human rights law

    The Charter applies to government. Discrimination by private businesses is covered by human rights laws, such as provincial and territorial codes.

  2. 第2题，共25题

    Section 15 of the Charter guarantees equality rights. Who does section 15 apply to?
    显示答案

    答案: B. Government action, such as laws and government programs

    Section 15 applies to government action. It does not apply to private conduct, which human rights laws cover instead.

  3. 第3题，共25题

    Which of these is a prohibited ground of discrimination under the Canadian Human Rights Act?
    显示答案

    答案: B. Gender identity or expression

    The Act lists grounds such as race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital and family status, genetic characteristics and disability.

  4. 第4题，共25题

    Which ground is protected under Alberta's Human Rights Act but is NOT in the federal Canadian Human Rights Act list?
    显示答案

    答案: C. Source of income

    Alberta protects source of income, along with grounds such as race, religious beliefs, gender identity, ancestry, place of origin and disability.

  5. 第5题，共25题

    The Ontario Human Rights Code protects people in which five social areas?
    显示答案

    答案: A. Services, housing, contracts, employment and vocational associations

    The Code covers goods, services and facilities; housing; contracts; employment; and membership in vocational associations and trade unions.

  6. 第6题，共25题

    According to the Ontario Human Rights Commission, does a guard have to intend to discriminate for racial profiling to be a human rights violation?
    显示答案

    答案: C. No, the effect on the person is what matters

    The OHRC says intent is not needed to prove discrimination. The focus is on how the action affected the person.

  7. 第7题，共25题

    Which best describes racial profiling by security staff?
    显示答案

    答案: C. Giving more scrutiny or worse treatment to people because of race-related grounds or stereotypes

    The OHRC describes racial profiling as greater scrutiny, lesser scrutiny or other negative treatment based on race-related grounds or stereotypes, for claimed safety or security reasons.

  8. 第8题，共25题

    A guard usually confirms theft before banning anyone, but bans a racialized man based only on suspicion. What does this show?
    显示答案

    答案: D. A possible sign of racial profiling, because the guard departed from normal practice

    The OHRC uses this example. Treating one person differently from your usual practice can be evidence of profiling.

  9. 第9题，共25题

    What is "under-policing" or "lesser scrutiny" in the OHRC's description of racial profiling?
    显示答案

    答案: A. Failing to respond properly to some victims because of stereotypes about them

    Racial profiling can also be a failure to act, such as not taking a complaint seriously because of stereotypes about the victim.

  10. 第10题，共25题

    You are told to watch for a "suspicious group of young Black men." What is the right approach?
    显示答案

    答案: D. Ask for a specific description and act only on behaviour and reliable details

    Vague descriptions based on race are not enough. Use only reliable, specific suspect descriptions and observed behaviour.

  11. 第11题，共25题

    While investigating a theft, a guard asks a customer, "Where are you really from?" Why is this a problem?
    显示答案

    答案: C. Questions unrelated to the incident about origin can be a sign of profiling

    The OHRC lists questions like "Where are you from?" as a possible sign of racial profiling. Keep questions about the incident.

  12. 第12题，共25题

    Which is the best basis for deciding to watch or approach someone?
    显示答案

    答案: B. Specific, objective behaviour you saw, such as concealing items

    The OHRC says a hunch is not enough. Rely on objective, specific information about behaviour.

  13. 第13题，共25题

    A tribunal found that mall orders targeting people wearing "ripped" or "dirty" clothing were what?
    显示答案

    答案: D. Discriminatory

    Signs of poverty are not evidence of wrongdoing. The OHRC notes a tribunal found these orders discriminatory.

  14. 第14题，共25题

    What is the duty to accommodate?
    显示答案

    答案: D. Changing rules, policies or spaces so people protected by human rights law can take part, up to undue hardship

    Employers and service providers must adjust rules or spaces when needed because of a protected ground, up to the point of undue hardship.

  15. 第15题，共25题

    A customer cannot show a driver's licence for a building sign-in because they do not drive. Which response fits the duty to accommodate?
    显示答案

    答案: B. Accept another reasonable form of identification

    The Alberta Human Rights Commission gives accepting ID other than a driver's licence as an example of accommodation by a service provider.

  16. 第16题，共25题

    Who has to show that an accommodation would cause undue hardship?
    显示答案

    答案: A. The organization

    The organization must show it has reached undue hardship. Some hardship is expected along the way.

  17. 第17题，共25题

    Which is an example of implicit (unconscious) bias?
    显示答案

    答案: A. An automatic, unnoticed assumption that leads you to watch some people more than others

    Implicit bias is an attitude we may not notice. The OHRC notes it can lead to profiling even with no intent to discriminate.

  18. 第18题，共25题

    What is a microaggression?
    显示答案

    答案: A. A brief comment or action that sends a negative message about someone's group, even if not meant to hurt

    Microaggressions are everyday slights, such as "You speak English so well," that add up and make people feel they do not belong.

  19. 第19题，共25题

    You are not sure which pronoun a person uses. What is a respectful approach?
    显示答案

    答案: A. Use their name or ask politely, then use what they tell you

    Using a person's name or asking politely, then respecting the answer, is the simplest respectful approach. Gender identity and expression are protected grounds.

  20. 第20题，共25题

    What does "equity" mean in diversity and inclusion work?
    显示答案

    答案: C. Giving people what they need to have a fair chance, which may differ between people

    Equity focuses on fair outcomes. Sometimes fairness requires different supports, such as an accommodation.

  21. 第21题，共25题

    A visitor speaks very little English and seems confused about a rule. What should you do?
    显示答案

    答案: C. Use short, plain words, gestures or signs, and get an interpreter or translation tool if possible

    Plain language, patience and translation help remove communication barriers without singling the person out.

  22. 第22题，共25题

    A person is shouting slurs at another customer because of their religion. What should you do first?
    显示答案

    答案: A. Make sure the targeted person is safe, intervene calmly, and call police if there are threats or violence

    Your first duty is safety. Support the person targeted, calmly stop the behaviour, and get police help for threats or violence.

  23. 第23题，共25题

    After a hate-motivated incident, what should your report include?
    显示答案

    答案: D. The exact words used, actions, times, witnesses and any camera coverage

    Exact words and facts help police and managers decide next steps. Keep opinions out of reports.

  24. 第24题，共25题

    Which question helps check yourself for racial profiling?
    显示答案

    答案: D. "Would I treat this person the same way if they were from a different group?"

    The OHRC suggests asking whether events would have unfolded the same way for a person of a different race.

  25. 第25题，共25题

    Which is the best example of inclusive security practice?
    显示答案

    答案: B. Using the same clear rules, steps and tone with everyone, and adjusting when someone needs an accommodation

    Consistent rules and fair accommodation are the core of inclusive, anti-racist service.

考前须知

  • The Charter's equality rights apply to government. Discrimination by private businesses is covered by human rights laws such as provincial and territorial codes.
  • The Ontario Human Rights Commission says its Code applies to private security guards, and intent is not needed to prove racial profiling.
  • The Canadian Human Rights Act protects grounds including race, religion, sex, sexual orientation, gender identity or expression and disability.
  • Service providers must accommodate people up to the point of undue hardship, and the organization must prove the hardship.

常见问题

Does human rights law apply to security guards?

Yes. Private security guards are covered by the human rights law of their province or territory. The Ontario Human Rights Commission says this directly in its racial profiling policy.

Is it profiling if I did not mean to discriminate?

It can be. Human rights law looks at the effect of your actions, not only your intent. Acting on behaviour and following the same steps for everyone protects you and the public.

What is the difference between equality and equity?

Equality means treating people the same. Equity means giving people what they need for a fair outcome, which can include an accommodation.

Are the protected grounds the same in every province?

No. The main grounds are similar, but each law has its own list. For example, Alberta protects source of income, and Ontario protects receipt of public assistance in housing.

这份证书是否经过认证或获得官方认可？

不是。这是一份私人颁发的结业证书，仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准，也不能替代法律要求的任何执照、资格证书或培训。

资料来源

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