What counts as critical infrastructure?

Systems, assets and services that Canadians depend on for health, safety, security and the economy, such as power, water, food, transportation, banking, health care and telecommunications.

When should I call the RCMP National Security Information Network instead of 911?

Call 911 for anything happening now or any immediate threat. Use the NSIN, 1-800-420-5805, for non-urgent information about possible terrorism or national security threats. Other crimes go to local police.

Can I stop people from taking photos of my site?

People on public property can generally take photos. If filming seems unusual, such as focusing on cameras, gates or guard routines, note the details and report it. Do not seize cameras or phones.

Is there a special law for critical infrastructure in my province?

Alberta has the Critical Infrastructure Defence Act. In other provinces, trespass laws and the Criminal Code apply. Your employer's post orders will explain the rules for your site.

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Critical Infrastructure Awareness Course 2026

第1题，共25题

How does Canada's National Strategy for Critical Infrastructure describe critical infrastructure?

Only buildings owned or leased by the federal government
Any building taller than ten storeys
Systems, assets and services essential to the health, safety, security or economic well-being of Canadians
Only military bases

显示答案

答案: C. Systems, assets and services essential to the health, safety, security or economic well-being of Canadians

The National Strategy defines critical infrastructure as processes, systems, facilities, technologies, networks, assets and services essential to Canadians' health, safety, security or economic well-being.

第2题，共25题

How many critical infrastructure sectors does Canada's National Strategy list?

16
10
3
6

显示答案

答案: B. 10

Canada's National Strategy lists ten sectors, from energy and utilities to manufacturing.

第3题，共25题

Which of these is one of Canada's ten critical infrastructure sectors?

Water
Fashion
Sports and recreation
Tourism

显示答案

答案: A. Water

The ten sectors are energy and utilities, finance, food, transportation, government, information and communication technology, health, water, safety and manufacturing.

第4题，共25题

Under the National Strategy, who has the primary responsibility for protecting critical infrastructure assets?

The Canadian Armed Forces
Foreign governments
The owners and operators
Individual citizens only

显示答案

答案: C. The owners and operators

Responsibility is shared among governments, but owners and operators bear the primary responsibility for protecting their own assets and services.

第5题，共25题

A power failure shuts down a water treatment plant and a cell tower. What idea does this show?

Isolation: each sector works on its own without others
Deterrence: visible security stops attacks before they start
Interdependency: a disruption in one sector can cascade into others
Redundancy: every system has a backup ready

显示答案

答案: C. Interdependency: a disruption in one sector can cascade into others

The National Strategy stresses that critical infrastructure is interconnected, so problems can cascade across sectors and borders.

第6题，共25题

An 'all-hazards' approach to critical infrastructure considers which kinds of hazards?

Only terrorist attacks and other acts of violence
Accidental, intentional and natural hazards
Only cyber attacks
Only severe weather

显示答案

答案: B. Accidental, intentional and natural hazards

The National Strategy calls for all-hazards risk analysis that covers accidental, intentional and natural hazards.

第7题，共25题

Which behaviour near a facility is a possible sign of surveillance?

Filming or photographing security cameras and gates where that is not normal
Taking a selfie in front of a public landmark
Walking a dog on a public path beside the facility fence
Waiting at a bus stop

显示答案

答案: A. Filming or photographing security cameras and gates where that is not normal

Transport Canada lists photographing or filming where it is not normal, note-taking, drawing and taking measurements as surveillance indicators.

第8题，共25题

A stranger asks a guard what time shifts change and where the cameras do not reach. What kind of indicator is this?

Normal customer service
A job application
Probing for information about security
A delivery driver confirming the drop-off hours

显示答案

答案: C. Probing for information about security

Asking staff about procedures, schedules, structures or security systems is listed as a probing indicator.

第9题，共25题

Someone sets off a fence alarm, then watches from a distance to see how long the response takes. What is this a sign of?

A lost hiker
Testing the security response
An equipment fault only, so maintenance should handle it
Normal maintenance

显示答案

答案: B. Testing the security response

Probing or observing emergency and security responses is listed as a testing indicator.

第10题，共25题

What does the RCMP say about a single suspicious indicator?

Indicators should be ignored unless there are ten
Only police can notice indicators
One indicator always means an attack is being planned and police must respond at once
One indicator does not necessarily mean crime; the likelihood rises with more indicators, considered in context

显示答案

答案: D. One indicator does not necessarily mean crime; the likelihood rises with more indicators, considered in context

The RCMP notes that one indicator alone does not prove criminal activity. Look at the whole picture and report what you see.

第11题，共25题

What should a guard base suspicion on?

What a person does, such as their behaviour and actions
A person's race or religion
Whether a person's clothing or accent seems unfamiliar to you
A person's age alone

显示答案

答案: A. What a person does, such as their behaviour and actions

Suspicious activity is about behaviour, not who someone is. Judging people by race, religion or appearance is unfair and misses real threats.

第12题，共25题

You see someone cutting the fence of a substation right now. What number do you call?

The Canadian Centre for Cyber Security
The National Security Information Network
The company's head office the next day
911

显示答案

答案: D. 911

The RCMP says to call 911 or local police for any immediate threat.

第13题，共25题

What is the RCMP National Security Information Network (NSIN) number for non-urgent national security information?

2-1-1
1-800-420-5805
1-888-857-4003
1-833-900-1010

显示答案

答案: B. 1-800-420-5805

The NSIN takes non-urgent information about national security and terrorism at 1-800-420-5805. Immediate threats go to 911.

第14题，共25题

A guard sees graffiti and minor vandalism on a utility building with no sign of a security threat. Who should get the report?

The RCMP National Security Information Network, because the site is critical infrastructure
The Canadian Human Trafficking Hotline
The supervisor and local police, following site procedure
No one

显示答案

答案: C. The supervisor and local police, following site procedure

NSIN only handles national security and terrorism. For other crimes and concerns, report to your supervisor and local police.

第15题，共25题

Which details belong in a suspicious activity report?

Only the name of the site
Only your opinion of the person
Only the weather
Date and time, location, a description of the activity, actions taken and who else was told

显示答案

答案: D. Date and time, location, a description of the activity, actions taken and who else was told

Transport Canada lists date and time, location, description, actions taken and who else was informed as key details.

第16题，共25题

Which loss should be reported right away at a critical infrastructure site?

A late bus
A burnt-out light bulb in the staff lunchroom or break area
A lost or stolen ID badge, key or uniform
A forgotten lunch

显示答案

答案: C. A lost or stolen ID badge, key or uniform

The RCMP lists theft or loss of uniforms, keys or ID as a security breach indicator. Someone could use them to get in.

第17题，共25题

A person without a badge tries to follow an employee through a secure door. What should the guard do?

Hold the door open to be friendly
Politely stop them and ask them to badge in or check in as a visitor
Ignore it because the employee with a badge chose to let the person in
Lock both people in the entry

显示答案

答案: B. Politely stop them and ask them to badge in or check in as a visitor

Following someone through a secure door without using your own access, called tailgating, defeats access control. Every person should be verified.

第18题，共25题

In social engineering, what does 'pretexting' mean?

Using a strong password
Making up a believable story to get someone to share information or access
Sending spam emails that promise a prize
Backing up files every night

显示答案

答案: B. Making up a believable story to get someone to share information or access

The Canadian Centre for Cyber Security describes pretexting as a fabricated scenario used to build trust and get information or access.

第19题，共25题

You get an email that looks like it is from IT, asking you to log in through a link to 'keep your account'. What should you do?

Forward it to all co-workers
Click the link and log in quickly, since IT says the account will be closed
Reply with your password so IT can check it
Do not click or reply; save it and report it to IT or security

显示答案

答案: D. Do not click or reply; save it and report it to IT or security

The Cyber Centre advises not replying, saving the message and telling your IT or security team right away.

第20题，共25题

A caller says they are a manager and urgently asks for the alarm code. What is the safest response?

Give the code because they sound urgent and say they are a manager who is locked out
Give half the code
Text the code to the number they called from
Verify the request through a separate, trusted channel, such as calling a known number

显示答案

答案: D. Verify the request through a separate, trusted channel, such as calling a known number

The Cyber Centre advises verifying requests through a separate, trusted channel. Urgency is a common social engineering trick.

第21题，共25题

Where can organizations in Canada report a cyber incident?

The Canadian Human Trafficking Hotline
The Canadian Centre for Cyber Security
The local library
Transport Canada's drone incident office

显示答案

答案: B. The Canadian Centre for Cyber Security

The Canadian Centre for Cyber Security takes cyber incident reports through its website.

第22题，共25题

Unless following an established Transport Canada procedure, how far from a certified airport must most drone pilots stay?

5.6 km (3 nautical miles)
1 km
500 m
25 km

显示答案

答案: A. 5.6 km (3 nautical miles)

Transport Canada says to stay at least 5.6 km from certified airports and 1.9 km from certified heliports unless following an established procedure.

第23题，共25题

Under Alberta's Critical Infrastructure Defence Act, what is an offence?

Wilfully entering, damaging or interfering with essential infrastructure without lawful right, justification or excuse
Calling a utility to report an outage
Working at a pipeline company
Driving past a power plant on a public highway

显示答案

答案: A. Wilfully entering, damaging or interfering with essential infrastructure without lawful right, justification or excuse

The Act creates offences for wilful entry, damage and interference with essential infrastructure, such as pipelines, power plants, railways and highways.

第24题，共25题

A peaceful group protests on a public sidewalk outside a facility. What should the guard do?

Observe, keep notes, stay professional and call police if anyone breaks the law or tries to enter
Argue with the protesters about their cause
Take their signs away
Order them off the public sidewalk

显示答案

答案: A. Observe, keep notes, stay professional and call police if anyone breaks the law or tries to enter

The Charter protects freedom of peaceful assembly and expression. Guards protect the site, not opinions, and leave law enforcement to police.

第25题，共25题

On patrol you find copper wire stolen from a substation and cables hanging loose. What should you do?

Take photos from up close beside the equipment
Tie the loose cables to the fence
Stay well back, at least 10 metres from fallen lines, and call 911 or the utility
Go in and move the cables away from the fence so no one else trips over them

显示答案

答案: C. Stay well back, at least 10 metres from fallen lines, and call 911 or the utility

Damaged electrical equipment can still be live. Utilities advise staying at least 10 metres from downed lines and calling 911 or the utility.

Critical Infrastructure Awareness Course 2026

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