Critical Infrastructure Awareness Course 2026

1. Pergunta 1 de 25

   How does Canada's National Strategy for Critical Infrastructure describe critical infrastructure?

   • AOnly buildings owned or leased by the federal government
   • BAny building taller than ten storeys
   • CSystems, assets and services essential to the health, safety, security or economic well-being of Canadians
   • DOnly military bases
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   Resposta: C. Systems, assets and services essential to the health, safety, security or economic well-being of Canadians

   The National Strategy defines critical infrastructure as processes, systems, facilities, technologies, networks, assets and services essential to Canadians' health, safety, security or economic well-being.

2. Pergunta 2 de 25

   How many critical infrastructure sectors does Canada's National Strategy list?

   • A16
   • B10
   • C3
   • D6
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   Resposta: B. 10

   Canada's National Strategy lists ten sectors, from energy and utilities to manufacturing.

3. Pergunta 3 de 25

   Which of these is one of Canada's ten critical infrastructure sectors?

   • AWater
   • BFashion
   • CSports and recreation
   • DTourism
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   Resposta: A. Water

   The ten sectors are energy and utilities, finance, food, transportation, government, information and communication technology, health, water, safety and manufacturing.

4. Pergunta 4 de 25

   Under the National Strategy, who has the primary responsibility for protecting critical infrastructure assets?

   • AThe Canadian Armed Forces
   • BForeign governments
   • CThe owners and operators
   • DIndividual citizens only
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   Resposta: C. The owners and operators

   Responsibility is shared among governments, but owners and operators bear the primary responsibility for protecting their own assets and services.

5. Pergunta 5 de 25

   A power failure shuts down a water treatment plant and a cell tower. What idea does this show?

   • AIsolation: each sector works on its own without others
   • BDeterrence: visible security stops attacks before they start
   • CInterdependency: a disruption in one sector can cascade into others
   • DRedundancy: every system has a backup ready
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   Resposta: C. Interdependency: a disruption in one sector can cascade into others

   The National Strategy stresses that critical infrastructure is interconnected, so problems can cascade across sectors and borders.

6. Pergunta 6 de 25

   An 'all-hazards' approach to critical infrastructure considers which kinds of hazards?

   • AOnly terrorist attacks and other acts of violence
   • BAccidental, intentional and natural hazards
   • COnly cyber attacks
   • DOnly severe weather
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   Resposta: B. Accidental, intentional and natural hazards

   The National Strategy calls for all-hazards risk analysis that covers accidental, intentional and natural hazards.

7. Pergunta 7 de 25

   Which behaviour near a facility is a possible sign of surveillance?

   • AFilming or photographing security cameras and gates where that is not normal
   • BTaking a selfie in front of a public landmark
   • CWalking a dog on a public path beside the facility fence
   • DWaiting at a bus stop
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   Resposta: A. Filming or photographing security cameras and gates where that is not normal

   Transport Canada lists photographing or filming where it is not normal, note-taking, drawing and taking measurements as surveillance indicators.

8. Pergunta 8 de 25

   A stranger asks a guard what time shifts change and where the cameras do not reach. What kind of indicator is this?

   • ANormal customer service
   • BA job application
   • CProbing for information about security
   • DA delivery driver confirming the drop-off hours
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   Resposta: C. Probing for information about security

   Asking staff about procedures, schedules, structures or security systems is listed as a probing indicator.

9. Pergunta 9 de 25

   Someone sets off a fence alarm, then watches from a distance to see how long the response takes. What is this a sign of?

   • AA lost hiker
   • BTesting the security response
   • CAn equipment fault only, so maintenance should handle it
   • DNormal maintenance
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   Resposta: B. Testing the security response

   Probing or observing emergency and security responses is listed as a testing indicator.

10. Pergunta 10 de 25

    What does the RCMP say about a single suspicious indicator?

    • AIndicators should be ignored unless there are ten
    • BOnly police can notice indicators
    • COne indicator always means an attack is being planned and police must respond at once
    • DOne indicator does not necessarily mean crime; the likelihood rises with more indicators, considered in context
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    Resposta: D. One indicator does not necessarily mean crime; the likelihood rises with more indicators, considered in context

    The RCMP notes that one indicator alone does not prove criminal activity. Look at the whole picture and report what you see.

11. Pergunta 11 de 25

    What should a guard base suspicion on?

    • AWhat a person does, such as their behaviour and actions
    • BA person's race or religion
    • CWhether a person's clothing or accent seems unfamiliar to you
    • DA person's age alone
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    Resposta: A. What a person does, such as their behaviour and actions

    Suspicious activity is about behaviour, not who someone is. Judging people by race, religion or appearance is unfair and misses real threats.

12. Pergunta 12 de 25

    You see someone cutting the fence of a substation right now. What number do you call?

    • AThe Canadian Centre for Cyber Security
    • BThe National Security Information Network
    • CThe company's head office the next day
    • D911
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    Resposta: D. 911

    The RCMP says to call 911 or local police for any immediate threat.

13. Pergunta 13 de 25

    What is the RCMP National Security Information Network (NSIN) number for non-urgent national security information?

    • A2-1-1
    • B1-800-420-5805
    • C1-888-857-4003
    • D1-833-900-1010
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    Resposta: B. 1-800-420-5805

    The NSIN takes non-urgent information about national security and terrorism at 1-800-420-5805. Immediate threats go to 911.

14. Pergunta 14 de 25

    A guard sees graffiti and minor vandalism on a utility building with no sign of a security threat. Who should get the report?

    • AThe RCMP National Security Information Network, because the site is critical infrastructure
    • BThe Canadian Human Trafficking Hotline
    • CThe supervisor and local police, following site procedure
    • DNo one
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    Resposta: C. The supervisor and local police, following site procedure

    NSIN only handles national security and terrorism. For other crimes and concerns, report to your supervisor and local police.

15. Pergunta 15 de 25

    Which details belong in a suspicious activity report?

    • AOnly the name of the site
    • BOnly your opinion of the person
    • COnly the weather
    • DDate and time, location, a description of the activity, actions taken and who else was told
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    Resposta: D. Date and time, location, a description of the activity, actions taken and who else was told

    Transport Canada lists date and time, location, description, actions taken and who else was informed as key details.

16. Pergunta 16 de 25

    Which loss should be reported right away at a critical infrastructure site?

    • AA late bus
    • BA burnt-out light bulb in the staff lunchroom or break area
    • CA lost or stolen ID badge, key or uniform
    • DA forgotten lunch
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    Resposta: C. A lost or stolen ID badge, key or uniform

    The RCMP lists theft or loss of uniforms, keys or ID as a security breach indicator. Someone could use them to get in.

17. Pergunta 17 de 25

    A person without a badge tries to follow an employee through a secure door. What should the guard do?

    • AHold the door open to be friendly
    • BPolitely stop them and ask them to badge in or check in as a visitor
    • CIgnore it because the employee with a badge chose to let the person in
    • DLock both people in the entry
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    Resposta: B. Politely stop them and ask them to badge in or check in as a visitor

    Following someone through a secure door without using your own access, called tailgating, defeats access control. Every person should be verified.

18. Pergunta 18 de 25

    In social engineering, what does 'pretexting' mean?

    • AUsing a strong password
    • BMaking up a believable story to get someone to share information or access
    • CSending spam emails that promise a prize
    • DBacking up files every night
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    Resposta: B. Making up a believable story to get someone to share information or access

    The Canadian Centre for Cyber Security describes pretexting as a fabricated scenario used to build trust and get information or access.

19. Pergunta 19 de 25

    You get an email that looks like it is from IT, asking you to log in through a link to 'keep your account'. What should you do?

    • AForward it to all co-workers
    • BClick the link and log in quickly, since IT says the account will be closed
    • CReply with your password so IT can check it
    • DDo not click or reply; save it and report it to IT or security
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    Resposta: D. Do not click or reply; save it and report it to IT or security

    The Cyber Centre advises not replying, saving the message and telling your IT or security team right away.

20. Pergunta 20 de 25

    A caller says they are a manager and urgently asks for the alarm code. What is the safest response?

    • AGive the code because they sound urgent and say they are a manager who is locked out
    • BGive half the code
    • CText the code to the number they called from
    • DVerify the request through a separate, trusted channel, such as calling a known number
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    Resposta: D. Verify the request through a separate, trusted channel, such as calling a known number

    The Cyber Centre advises verifying requests through a separate, trusted channel. Urgency is a common social engineering trick.

21. Pergunta 21 de 25

    Where can organizations in Canada report a cyber incident?

    • AThe Canadian Human Trafficking Hotline
    • BThe Canadian Centre for Cyber Security
    • CThe local library
    • DTransport Canada's drone incident office
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    Resposta: B. The Canadian Centre for Cyber Security

    The Canadian Centre for Cyber Security takes cyber incident reports through its website.

22. Pergunta 22 de 25

    Unless following an established Transport Canada procedure, how far from a certified airport must most drone pilots stay?

    • A5.6 km (3 nautical miles)
    • B1 km
    • C500 m
    • D25 km
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    Resposta: A. 5.6 km (3 nautical miles)

    Transport Canada says to stay at least 5.6 km from certified airports and 1.9 km from certified heliports unless following an established procedure.

23. Pergunta 23 de 25

    Under Alberta's Critical Infrastructure Defence Act, what is an offence?

    • AWilfully entering, damaging or interfering with essential infrastructure without lawful right, justification or excuse
    • BCalling a utility to report an outage
    • CWorking at a pipeline company
    • DDriving past a power plant on a public highway
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    Resposta: A. Wilfully entering, damaging or interfering with essential infrastructure without lawful right, justification or excuse

    The Act creates offences for wilful entry, damage and interference with essential infrastructure, such as pipelines, power plants, railways and highways.

24. Pergunta 24 de 25

    A peaceful group protests on a public sidewalk outside a facility. What should the guard do?

    • AObserve, keep notes, stay professional and call police if anyone breaks the law or tries to enter
    • BArgue with the protesters about their cause
    • CTake their signs away
    • DOrder them off the public sidewalk
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    Resposta: A. Observe, keep notes, stay professional and call police if anyone breaks the law or tries to enter

    The Charter protects freedom of peaceful assembly and expression. Guards protect the site, not opinions, and leave law enforcement to police.

25. Pergunta 25 de 25

    On patrol you find copper wire stolen from a substation and cables hanging loose. What should you do?

    • ATake photos from up close beside the equipment
    • BTie the loose cables to the fence
    • CStay well back, at least 10 metres from fallen lines, and call 911 or the utility
    • DGo in and move the cables away from the fence so no one else trips over them
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    Resposta: C. Stay well back, at least 10 metres from fallen lines, and call 911 or the utility

    Damaged electrical equipment can still be live. Utilities advise staying at least 10 metres from downed lines and calling 911 or the utility.

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