California RBS Exam Practice Test 2026: Teste prático 3

1. Pergunta 1 de 25

   Which sign shows a customer's reactions have slowed?

   • ALaughing at a joke
   • BReading the menu
   • CWalking quickly to the restroom
   • DSlurred speech and losing their train of thought
   Mostrar resposta

   Resposta: D. Slurred speech and losing their train of thought

   Slow reactions include slurred or slow speech, glassy eyes and delayed responses.

2. Pergunta 2 de 25

   In many states, how do driver's licenses for people under 21 look different?

   • AThey are always red
   • BThey are vertical (portrait) instead of horizontal
   • CThey have no photo
   • DThey are made of paper
   Mostrar resposta

   Resposta: B. They are vertical (portrait) instead of horizontal

   Many states print vertical cards for drivers under 21 so servers can spot them quickly. Always check the date of birth too.

3. Pergunta 3 de 25

   What can happen if a server sells alcohol to a person under 21?

   • AThe minor is the only one punished
   • BThe server gets a warning only from the customer
   • CThe server can be charged with a crime and the business can lose its license for a time
   • DNothing, if the minor looked old
   Mostrar resposta

   Resposta: C. The server can be charged with a crime and the business can lose its license for a time

   Selling to a minor is a crime in every state, and the license holder can face fines, suspension or revocation.

4. Pergunta 4 de 25

   Why is serving a visibly intoxicated customer "one for the road" a bad idea?

   • AIt lowers their BAC
   • BIt is fine if the drink is free
   • CIt helps them relax before driving
   • DIt adds alcohol to someone already impaired and increases legal risk
   Mostrar resposta

   Resposta: D. It adds alcohol to someone already impaired and increases legal risk

   Serving a visibly intoxicated person is illegal in most states and makes harm more likely.

5. Pergunta 5 de 25

   A visibly intoxicated customer wants to drive home. What should you do?

   • AHelp arrange a safe ride, involve your manager, and call police if they drive
   • BHand over their keys
   • CGive them a coffee first
   • DLet them go so there is no scene
   Mostrar resposta

   Resposta: A. Help arrange a safe ride, involve your manager, and call police if they drive

   Preventing drunk driving protects the customer, the public and the business. Offer a taxi, rideshare or sober driver.

6. Pergunta 6 de 25

   Roughly how much alcohol can the liver clear in one hour?

   • ARoughly three standard drinks per hour
   • BAll of it within one hour of the last drink
   • CRoughly one standard drink per hour
   • DIt depends only on how much water the person drinks
   Mostrar resposta

   Resposta: C. Roughly one standard drink per hour

   The liver breaks down alcohol at a slow, fixed rate, roughly one standard drink an hour. Nothing speeds this up.

7. Pergunta 7 de 25

   How much table wine (about 12% alcohol) is one standard drink?

   • A12 ounces
   • B3 ounces
   • C5 ounces
   • D8 ounces
   Mostrar resposta

   Resposta: C. 5 ounces

   A 5-ounce glass of wine at about 12% alcohol is one standard drink.

8. Pergunta 8 de 25

   Which of these actually lowers a person's BAC?

   • AFresh air
   • BTime
   • CA cold shower
   • DBlack coffee
   Mostrar resposta

   Resposta: B. Time

   Only time lowers BAC as the liver breaks down alcohol. Coffee and cold showers do not sober a person up.

9. Pergunta 9 de 25

   What does "80 proof" on a bottle of liquor mean?

   • AIt is 8% alcohol by volume
   • BIt is 40% alcohol by volume
   • CIt is 80% alcohol by volume
   • DIt has been tested 80 times
   Mostrar resposta

   Resposta: B. It is 40% alcohol by volume

   In the U.S., proof is twice the percentage of alcohol by volume, so 80 proof means 40% alcohol.

10. Pergunta 10 de 25

    What is the risk of serving alcohol mixed with energy drinks?

    • AEnergy drinks lower BAC
    • BThey make the alcohol weaker
    • CCaffeine can hide how drunk a person is, so they may keep drinking
    • DCaffeine removes alcohol from the blood
    Mostrar resposta

    Resposta: C. Caffeine can hide how drunk a person is, so they may keep drinking

    Caffeine may make a person feel alert, but it does not reduce impairment or BAC.

11. Pergunta 11 de 25

    What should acceptable proof-of-age ID include?

    • AA government-issued photo, date of birth and expiration date
    • BA school logo and a photo
    • CA company badge number
    • DA bank name and card number
    Mostrar resposta

    Resposta: A. A government-issued photo, date of birth and expiration date

    Use valid, government-issued photo ID such as a driver's license, state ID card, passport or military ID.

12. Pergunta 12 de 25

    What is the BAC limit for drivers 21 and older in almost every state?

    • A0.10%
    • B0.08%
    • C0.15%
    • D0.02%
    Mostrar resposta

    Resposta: B. 0.08%

    It is illegal in every state to drive with a BAC of 0.08% or higher. Utah has a lower limit of 0.05%.

13. Pergunta 13 de 25

    Why should a very intoxicated person not be left alone to "sleep it off"?

    • AThey might wake up hungry
    • BThey will sober up faster with company
    • CIt is only a problem if they are under 21
    • DTheir BAC can keep rising and they could choke or stop breathing
    Mostrar resposta

    Resposta: D. Their BAC can keep rising and they could choke or stop breathing

    BAC can keep rising after drinking stops. A person who passes out can choke on vomit or stop breathing.

14. Pergunta 14 de 25

    A customer seems far more drunk than the one drink she had would explain. What should you suspect?

    • ANothing unusual is happening
    • BShe is faking it
    • CShe has a high tolerance
    • DHer drink may have been drugged, so keep her safe and get help
    Mostrar resposta

    Resposta: D. Her drink may have been drugged, so keep her safe and get help

    Sudden, severe impairment after little alcohol can be a sign of drink spiking. Tell a manager, do not leave her alone, and call 911 if needed.

15. Pergunta 15 de 25

    Which is often one of the first signs that a customer is becoming intoxicated?

    • AThey pay with a credit card
    • BThey ask for the restroom
    • CThey get louder and more talkative than when they arrived
    • DThey order food
    Mostrar resposta

    Resposta: C. They get louder and more talkative than when they arrived

    Lowered inhibitions, such as becoming loud, overly friendly or too talkative, are usually the first signs.

16. Pergunta 16 de 25

    What is the best way to decide whether a customer is becoming intoxicated?

    • AWatch for changes in behavior compared with when they arrived
    • BJudge by their age
    • CCount only the drinks you served
    • DAsk them if they feel drunk
    Mostrar resposta

    Resposta: A. Watch for changes in behavior compared with when they arrived

    People react to alcohol differently. A change from their normal behavior, together with how many drinks they have had, is the best guide.

17. Pergunta 17 de 25

    Which of these makes BAC rise faster?

    • ADrinking water between drinks
    • BDrinking quickly on an empty stomach
    • CEating a full meal while drinking
    • DSipping one drink slowly over an hour
    Mostrar resposta

    Resposta: B. Drinking quickly on an empty stomach

    Fast drinking and an empty stomach send alcohol into the blood quickly. Food and slow drinking slow the rise.

18. Pergunta 18 de 25

    How much 80-proof distilled spirits is one standard drink?

    • A5 ounces
    • B1 ounce
    • C3 ounces
    • D1.5 ounces
    Mostrar resposta

    Resposta: D. 1.5 ounces

    A 1.5-ounce shot of 80-proof (40% alcohol) spirits such as vodka, gin, rum or whiskey is one standard drink.

19. Pergunta 19 de 25

    Which state has a lower 0.05% BAC limit for drivers 21 and older?

    • AUtah
    • BTexas
    • CFlorida
    • DCalifornia
    Mostrar resposta

    Resposta: A. Utah

    Utah lowered its limit to 0.05%. The other states use 0.08%.

20. Pergunta 20 de 25

    When you refuse service, what helps keep the customer calm?

    • ATell them they are a drunk
    • BPoint to the law or house policy instead of judging the person
    • CArgue until they agree
    • DIgnore them until they leave
    Mostrar resposta

    Resposta: B. Point to the law or house policy instead of judging the person

    Saying "the law does not allow me to serve you" focuses on the rule, not the person, and avoids an argument.

21. Pergunta 21 de 25

    Which sign shows a customer is losing coordination?

    • AStumbling, swaying or spilling drinks
    • BUsing their phone
    • CHolding a conversation
    • DSitting still at the bar
    Mostrar resposta

    Resposta: A. Stumbling, swaying or spilling drinks

    Loss of coordination is a serious sign that a person is already intoxicated.

22. Pergunta 22 de 25

    A customer shows a driver's license that expired last year. What is the safest choice?

    • AAccept it if they are with friends
    • BAccept it because the photo matches
    • CAccept it if they tip well
    • DDo not accept it and ask for a valid ID
    Mostrar resposta

    Resposta: D. Do not accept it and ask for a valid ID

    Many states and most employers require a valid, unexpired ID. Expired cards are easier to misuse.

23. Pergunta 23 de 25

    After you cut off a customer, who should you tell?

    • AOnly the kitchen
    • BYour manager and co-workers
    • CNo one
    • DThe customer's friends, so they can order for them
    Mostrar resposta

    Resposta: B. Your manager and co-workers

    Letting the team know stops the customer from getting alcohol from another server or bartender.

24. Pergunta 24 de 25

    A customer shows a real license, but the photo looks like an older sibling. What type of fake ID might this be?

    • AA borrowed ID
    • BA temporary ID
    • CA counterfeit ID
    • DAn expired ID
    Mostrar resposta

    Resposta: A. A borrowed ID

    Using someone else's real ID is a borrowed ID. Compare the face, height and other details, and refuse if they do not match.

25. Pergunta 25 de 25

    What tone should you use when you refuse to serve a customer?

    • ALoud, so other customers hear
    • BJoking, so it does not seem serious
    • CUnsure, so they can change your mind
    • DCalm, polite and firm
    Mostrar resposta

    Resposta: D. Calm, polite and firm

    A calm, firm and polite refusal reduces conflict and makes clear the decision is final.

Teclado: 1–4 para responder, Enter para a pergunta seguinte.

O exame real: 70% (3 attempts within 30 days of training)