Basic English in 10 Days: Can you help me?, Services and Renting a home

1. Pergunta 1 de 30

   What does "No problem" mean?

   • AI can't help you.
   • BIt's OK. I'm happy to help.
   • CPlease ask me again.
   • DThere is a big problem here.
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   Resposta: B. It's OK. I'm happy to help.

   People say "No problem" when they are happy to help or to say "it's OK."

2. Pergunta 2 de 30

   Choose the correct word: She ___ speak three languages.

   • Acans
   • Bcan
   • Cis can
   • Dcan to
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   Resposta: B. can

   Can never takes -s, and there is no to after it: she can speak.

3. Pergunta 3 de 30

   Choose the correct word: I ___ swim. I never learned.

   • Acan't
   • Bdon't can
   • Ccannot to
   • Dnot can
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   Resposta: A. can't

   The negative of can is can't (cannot): I can't swim.

4. Pergunta 4 de 30

   Which request is the most polite?

   • ACan help me with this box?
   • BHey you, help me with this heavy box now.
   • CHelp me with this box.
   • DCould you help me with this box, please?
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   Resposta: D. Could you help me with this box, please?

   Could you…, please? is a very polite request.

5. Pergunta 5 de 30

   Choose the right reply. A: "Can I use your pen?" B: "___"

   • AYes, I can use it now.
   • BSure, here you are.
   • CYes, you can't.
   • DNo, thank you.
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   Resposta: B. Sure, here you are.

   Say "Sure" or "Of course" to say yes, and "Here you are" when you give something.

6. Pergunta 6 de 30

   Which sentence is an offer?

   • ACould you carry that?
   • BI can't carry that.
   • CCan I help you carry that?
   • DCan you help me carry that?
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   Resposta: C. Can I help you carry that?

   Can I help you…? offers help. Can you help me…? asks for help.

7. Pergunta 7 de 30

   Listen. Can the man help the woman?

   Ouvir áudioOuça e depois responda. A transcrição aparece depois de responder.

   Sem som? Leia o texto

   Woman: Excuse me, could you tell me where the library is?
   Man: Sorry, I can't. I'm not from here.

   • AYes, he takes her there.
   • BNo, he is too busy today.
   • CYes, he gives her a map.
   • DNo, he is not from here.
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   Resposta: D. No, he is not from here.

   The man says, "Sorry, I can't. I'm not from here."

   Transcrição

   Woman: Excuse me, could you tell me where the library is?
   Man: Sorry, I can't. I'm not from here.

8. Pergunta 8 de 30

   Listen. What does Ken ask to see?

   Ouvir áudioOuça e depois responda. A transcrição aparece depois de responder.

   Sem som? Leia o texto

   Clerk: Can I help you?
   Ken: Yes, please. Can you show me the black shoes in size ten?

   • ABlack shoes, size 2
   • BBrown shoes, size 10
   • CBlack shoes, size 10
   • DBlack boots, size 10
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   Resposta: C. Black shoes, size 10

   Ken says, "Can you show me the black shoes in size ten?"

   Transcrição

   Clerk: Can I help you?
   Ken: Yes, please. Can you show me the black shoes in size ten?

9. Pergunta 9 de 30

   Read the notice. When can the building manager help?

   NOTICE: The elevator is not working today. If you need help with bags or groceries, please call the building manager at 780-555-0167. We can help between 9 a.m. and 5 p.m.

   • AFrom 9 a.m. to 5 p.m.
   • BOnly in the morning
   • CAll day and all night
   • DAfter 5 p.m.
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   Resposta: A. From 9 a.m. to 5 p.m.

   The notice says, "We can help between 9 a.m. and 5 p.m."

10. Pergunta 10 de 30

    Your friend asks, "Could you help me on Saturday?" You are busy. What do you say?

    • ANo problem, I can't.
    • BYes, I can't.
    • CHere you are.
    • DSorry, I can't.
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    Resposta: D. Sorry, I can't.

    "Sorry, I can't." is a polite way to say no. "Here you are" is for when you give something to someone.

11. Pergunta 11 de 30

    What does "withdraw money" mean?

    • ABorrow money from a friend
    • BSend money to a person in another country
    • CTake money out of your account
    • DPut money into your account
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    Resposta: C. Take money out of your account

    Withdraw means take money out. Deposit means put money in.

12. Pergunta 12 de 30

    Where do you usually buy stamps?

    • AAt the library
    • BAt the post office
    • CAt the pharmacy
    • DAt the bank
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    Resposta: B. At the post office

    The post office sells stamps and sends letters and packages.

13. Pergunta 13 de 30

    On a form, what does "Last name" mean?

    • AYour first name
    • BYour family name
    • CYour nickname
    • DYour middle name
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    Resposta: B. Your family name

    Last name is your family name. First name is your given name.

14. Pergunta 14 de 30

    Which one is a Canadian postal code?

    • A90210
    • B2TP J19
    • CT2P 1J9
    • DTP2 1J9
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    Resposta: C. T2P 1J9

    A Canadian postal code is letter, number, letter, space, number, letter, number: T2P 1J9.

15. Pergunta 15 de 30

    A form says: Date of birth (YYYY-MM-DD). You were born on September 8, 2001. What do you write?

    • A2001-08-09
    • B2001-09-08
    • C09-08-2001
    • D08-09-2001
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    Resposta: B. 2001-09-08

    YYYY-MM-DD means year, month, day: 2001, then 09 (September), then 08.

16. Pergunta 16 de 30

    Choose the correct word: Please ___ here, at the bottom of the form.

    • Asignature
    • Bsigning
    • Csign
    • Dsigned
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    Resposta: C. sign

    After please, use the base verb: please sign. Signature is the noun.

17. Pergunta 17 de 30

    Listen. What does the clerk ask for?

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    Sem som? Leia o texto

    Clerk: How can I help you?
    Fatima: I'd like to open a bank account.
    Clerk: Sure. Do you have two pieces of ID?

    • AHer bank card
    • BTwo pieces of ID
    • CA letter from her bank
    • DTwo stamps
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    Resposta: B. Two pieces of ID

    The clerk asks, "Do you have two pieces of ID?" ID shows who you are.

    Transcrição

    Clerk: How can I help you?
    Fatima: I'd like to open a bank account.
    Clerk: Sure. Do you have two pieces of ID?

18. Pergunta 18 de 30

    Listen. Where is Leo sending the package?

    Ouvir áudioOuça e depois responda. A transcrição aparece depois de responder.

    Sem som? Leia o texto

    Clerk: Where is the package going?
    Leo: To Halifax, Nova Scotia. How much is it?

    • ATo Calgary
    • BTo Halifax
    • CTo Quebec City
    • DTo Hamilton
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    Resposta: B. To Halifax

    Leo says, "To Halifax, Nova Scotia."

    Transcrição

    Clerk: Where is the package going?
    Leo: To Halifax, Nova Scotia. How much is it?

19. Pergunta 19 de 30

    Read the form. When was Maria born?

    First name: Maria
    Last name: Lopez
    Address: 52 Oak Street, Apt. 3, Regina, SK S4P 2L7
    Date of birth (YYYY-MM-DD): 1987-11-02
    Phone: 306-555-0119

    • ANovember 2, 1987
    • BNovember 2, 1978
    • CFebruary 11, 1987
    • DFebruary 2, 1987
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    Resposta: A. November 2, 1987

    The date is in the format YYYY-MM-DD: 1987-11-02 = year 1987, month 11 (November), day 2.

20. Pergunta 20 de 30

    Choose the right reply. Clerk: "Can I see your ID, please?" You: "___"

    • AYes, I can see it very well, thanks.
    • BNo, I'm Maria.
    • CSure. Here's my driver's licence.
    • DMy ID is very good.
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    Resposta: C. Sure. Here's my driver's licence.

    The clerk wants to see your ID. Give it and say "Here's…" or "Here you are."

21. Pergunta 21 de 30

    Who is a "landlord"?

    • AThe person who owns the home you rent
    • BA person who works at the bank near your home
    • CA person who lives next door
    • DThe person who pays rent and lives in the home
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    Resposta: A. The person who owns the home you rent

    The landlord owns the home. The tenant pays rent and lives there.

22. Pergunta 22 de 30

    What is "rent"?

    • AMoney you pay for food at a grocery store each week
    • BA bill for your phone
    • CMoney you pay every month to live in a home
    • DA home that you buy
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    Resposta: C. Money you pay every month to live in a home

    Rent is the money a tenant pays the landlord, usually every month.

23. Pergunta 23 de 30

    Choose the correct word: Is heat ___ in the rent?

    • Ainclude
    • Bincluded
    • Cincluding
    • Dincludes
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    Resposta: B. included

    We say "Is heat included?" It means: Is heat part of the price?

24. Pergunta 24 de 30

    What does "utilities" mean?

    • AThe kitchen and the bathroom
    • BCats and dogs
    • CElectricity, heat and water
    • DTables, beds and chairs
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    Resposta: C. Electricity, heat and water

    Utilities are services like electricity, heat and water.

25. Pergunta 25 de 30

    Choose the right reply. Landlord: "When do you want to move in?" You: "___"

    • AOn June 1.
    • BIt's $1,500 a month.
    • CYes, I have a cat.
    • DTwo bedrooms, please.
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    Resposta: A. On June 1.

    When asks about a time or a day. Answer with a date: On June 1.

26. Pergunta 26 de 30

    Choose the correct word: How much is the rent ___ month?

    • Ain
    • Ba
    • Cat
    • Don
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    Resposta: B. a

    We say a month or per month: $1,350 a month.

27. Pergunta 27 de 30

    Listen. Which bill does the tenant pay?

    Ouvir áudioOuça e depois responda. A transcrição aparece depois de responder.

    Sem som? Leia o texto

    Landlord: The rent is fourteen hundred dollars a month. Water and heat are included, but you pay for electricity.

    • AWater and heat
    • BWater
    • CElectricity
    • DHeat
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    Resposta: C. Electricity

    The landlord says water and heat are included, but you pay for electricity.

    Transcrição

    Landlord: The rent is fourteen hundred dollars a month. Water and heat are included, but you pay for electricity.

28. Pergunta 28 de 30

    Listen. Who is Carol?

    Ouvir áudioOuça e depois responda. A transcrição aparece depois de responder.

    Sem som? Leia o texto

    Carol: Hi, I'm Carol from apartment 4B. Welcome to the building!
    Sam: Thanks! I'm Sam. I just moved in.

    • ASam's new neighbour
    • BSam's manager at work
    • CSam's landlord
    • DSam's sister
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    Resposta: A. Sam's new neighbour

    Carol is "from apartment 4B" and says "Welcome to the building!" She lives near Sam, so she is a neighbour.

    Transcrição

    Carol: Hi, I'm Carol from apartment 4B. Welcome to the building!
    Sam: Thanks! I'm Sam. I just moved in.

29. Pergunta 29 de 30

    Read the ad. Which sentence is true?

    FOR RENT: 1-bedroom apartment, 2nd floor. $1,350/month. Heat and water included. No pets. No smoking. Free parking. Available July 1. Call Raj at 403-555-0175.

    • AIt is on the first floor.
    • BParking is free.
    • CElectricity is included.
    • DPets are OK.
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    Resposta: B. Parking is free.

    The ad says "Free parking." It also says no pets, only heat and water are included, and it is on the 2nd floor.

30. Pergunta 30 de 30

    Your neighbour's music is very loud at night. What is the polite thing to say?

    • AMusic. Stop.
    • BCould you please turn the music down? I can't sleep.
    • CYou are a very bad neighbour.
    • DYour music is terrible and too loud. Stop it right now!
    Mostrar resposta

    Resposta: B. Could you please turn the music down? I can't sleep.

    Could you please…? is polite. Give a reason: I can't sleep.

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