Australia Security Guard Test (Cert II) Practice 2026: Teste prático 3

1. Pergunta 1 de 25

   Two groups start arguing in a venue. What is usually the first step?

   • ALet them settle it themselves
   • BSeparate the groups and talk to each side calmly
   • CCall the whole venue to watch
   • DRemove only the louder group
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   Resposta: B. Separate the groups and talk to each side calmly

   Separating people reduces the chance of a fight and lets you hear each side. Get backup early if the groups are large.

2. Pergunta 2 de 25

   What is a sign that a person may be intoxicated?

   • AShowing valid ID
   • BAsking for a glass of water
   • CClear speech and steady walk
   • DSlurred speech and unsteady walking
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   Resposta: D. Slurred speech and unsteady walking

   Common signs include slurred speech, loss of balance, glassy eyes and loud or aggressive behaviour. Watch for medical problems too.

3. Pergunta 3 de 25

   An intoxicated person collapses and will not wake up. What should you do?

   • ALet them sleep it off alone
   • BCall 000, give first aid and stay with them
   • CAsk their friends to take them home
   • DPut them outside to get fresh air
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   Resposta: B. Call 000, give first aid and stay with them

   An unconscious person may have alcohol poisoning or another medical problem. Get an ambulance and do not leave them alone.

4. Pergunta 4 de 25

   What is the right first step when removing a person from premises?

   • AWait until they become violent
   • BPush them towards the door
   • CAsk them politely to leave and give them a reasonable chance to go
   • DGrab their arm straight away
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   Resposta: C. Ask them politely to leave and give them a reasonable chance to go

   Most people leave when asked respectfully. Force may only be used as a last resort and must be reasonable.

5. Pergunta 5 de 25

   You notice that an area at an event is becoming dangerously overcrowded. What should you do?

   • ATell your supervisor at once and help control entry to that area
   • BIgnore it because the crowd seems happy
   • CWait until someone complains
   • DOpen more bars to keep people busy
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   Resposta: A. Tell your supervisor at once and help control entry to that area

   Overcrowding can lead to crushing. Acting early, such as stopping entry and opening space, can prevent serious injuries.

6. Pergunta 6 de 25

   What is Australia's main emergency phone number?

   • A000 (Triple Zero)
   • B131 444
   • C999
   • D911
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   Resposta: A. 000 (Triple Zero)

   Triple Zero (000) connects you to police, fire and ambulance. Calls are free.

7. Pergunta 7 de 25

   When you call Triple Zero, what is the first thing the operator asks?

   • AYour security licence number
   • BYour employer's name
   • CWhether you need police, fire or ambulance
   • DYour date of birth
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   Resposta: C. Whether you need police, fire or ambulance

   The operator first asks which service you need, then connects you to that service.

8. Pergunta 8 de 25

   What is the most important detail to give the emergency service on a Triple Zero call?

   • AYour shift times
   • BYour opinion of who is to blame
   • CThe exact address or location
   • DThe weather
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   Resposta: C. The exact address or location

   Help cannot come if they do not know where to go. Give a clear address or landmark and stay calm.

9. Pergunta 9 de 25

   Which number is the text-based emergency call service in Australia?

   • A112
   • B106
   • C101
   • D100
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   Resposta: B. 106

   106 is a text emergency call service, designed for people who cannot use a voice call. It is not SMS.

10. Pergunta 10 de 25

    What three things does a fire need to burn?

    • AHeat, water and smoke
    • BOxygen, sand and paper
    • CFuel, carbon dioxide and wind
    • DHeat, fuel and oxygen
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    Resposta: D. Heat, fuel and oxygen

    This is the fire triangle. Removing any one side, for example by cooling or smothering, puts the fire out.

11. Pergunta 11 de 25

    You discover a fire. What should you do first?

    • ATry to put out every fire yourself
    • BRaise the alarm and make sure people are warned
    • CFinish your patrol first
    • DCollect your belongings
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    Resposta: B. Raise the alarm and make sure people are warned

    Warning people and calling the fire brigade come first. Only fight a small fire if it is safe and you are trained.

12. Pergunta 12 de 25

    Why should people not use lifts during a fire evacuation?

    • ALifts are reserved for security only
    • BLifts are too slow at night
    • CLifts automatically go to the roof
    • DLifts can fail or open onto a fire floor
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    Resposta: D. Lifts can fail or open onto a fire floor

    Power can fail and lift shafts can fill with smoke. Use stairs and follow the site's emergency plan.

13. Pergunta 13 de 25

    During an evacuation, where should people be directed?

    • ATo their cars to leave straight away
    • BTo any nearby café
    • CTo the roof
    • DTo the site's assembly area, following the emergency plan
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    Resposta: D. To the site's assembly area, following the emergency plan

    Assembly areas let wardens check that everyone is out. People who leave without telling anyone may be searched for.

14. Pergunta 14 de 25

    Why do wardens do a headcount at the assembly area?

    • ATo tell emergency services if anyone may still be inside
    • BTo record who left work early
    • CTo decide who can go home first
    • DTo check uniforms
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    Resposta: A. To tell emergency services if anyone may still be inside

    Knowing who is missing lets firefighters target their search and avoids putting people at risk for no reason.

15. Pergunta 15 de 25

    You receive a phone call saying there is a bomb in the building. What should you do?

    • AEvacuate silently without telling anyone
    • BStay calm, keep the caller talking and write down their exact words
    • CHang up straight away
    • DTell the caller they are lying
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    Resposta: B. Stay calm, keep the caller talking and write down their exact words

    Details such as the caller's words, voice and background noise help police. Follow your site's bomb threat procedure and report at once.

16. Pergunta 16 de 25

    You find an unattended bag that looks suspicious. What should you do?

    • AKick it to check if it is heavy
    • BCarry it outside
    • COpen it to see what is inside
    • DDo not touch it, move people away and report it
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    Resposta: D. Do not touch it, move people away and report it

    A suspicious item must not be touched or moved. Clear the area and follow your site procedure for suspicious items.

17. Pergunta 17 de 25

    A person has a medical emergency. After calling 000, what can you do to help paramedics?

    • ASend someone to meet them and guide them to the patient
    • BLock the doors to keep the crowd out
    • CLeave to continue your patrol
    • DMove the patient to the car park
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    Resposta: A. Send someone to meet them and guide them to the patient

    Guiding paramedics saves time. Keep the area clear and give first aid within your training until they arrive.

18. Pergunta 18 de 25

    During an emergency, whose instructions should a security officer follow?

    • AOnly their own instincts
    • BThe media at the scene
    • CThe site's emergency plan and the people in charge, such as the chief warden
    • DAny customer who sounds confident
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    Resposta: C. The site's emergency plan and the people in charge, such as the chief warden

    Sites have emergency plans and wardens for good reason. Following them keeps the response organised.

19. Pergunta 19 de 25

    An alarm goes off in an area you are patrolling. What should you do?

    • ATurn it off and go home
    • BRespond following site procedure, approach carefully and report what you find
    • CIgnore it because most alarms are false
    • DWait until the end of your shift to check
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    Resposta: B. Respond following site procedure, approach carefully and report what you find

    Treat every alarm as real until checked. Approach with care, look for signs of entry or fire and report it.

20. Pergunta 20 de 25

    Under the model WHS laws, what must workers do for their own safety?

    • ANothing, because safety is only the employer's job
    • BTake reasonable care for their own health and safety
    • CBuy their own safety equipment
    • DWrite the workplace safety policy
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    Resposta: B. Take reasonable care for their own health and safety

    Workers have their own duties under work health and safety laws, including taking reasonable care for their own health and safety.

21. Pergunta 21 de 25

    Under the model WHS laws, what must workers do about reasonable safety instructions?

    • AFollow them only if they agree
    • BFollow them only when a supervisor is watching
    • CComply with them as far as they reasonably can
    • DIgnore them during busy periods
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    Resposta: C. Comply with them as far as they reasonably can

    Workers must comply with reasonable instructions and cooperate with reasonable policies and procedures they have been told about.

22. Pergunta 22 de 25

    What does 'PCBU' stand for in work health and safety law?

    • APolice-controlled business unit
    • BPrivate company for business use
    • CPublic complaints and business union
    • DPerson conducting a business or undertaking
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    Resposta: D. Person conducting a business or undertaking

    The PCBU is usually the employer or business. It has the primary duty to ensure the health and safety of workers and others affected by the work.

23. Pergunta 23 de 25

    Who has the primary duty of care for the health and safety of workers under the model WHS laws?

    • AThe person conducting a business or undertaking (PCBU)
    • BThe local council
    • CEach customer of the business
    • DThe workers' union
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    Resposta: A. The person conducting a business or undertaking (PCBU)

    The PCBU must ensure the health and safety of workers while at work and of others who may be affected by the work.

24. Pergunta 24 de 25

    What is the difference between a hazard and a risk?

    • AThey mean exactly the same thing
    • BA hazard is always a chemical
    • CRisk only applies to money
    • DA hazard can cause harm; risk is how likely and how serious the harm is
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    Resposta: D. A hazard can cause harm; risk is how likely and how serious the harm is

    A wet floor is a hazard. The risk is the chance someone slips and how badly they could be hurt.

25. Pergunta 25 de 25

    Which hazard control is the most effective?

    • ATelling people to be careful
    • BPutting up a warning sign
    • CRemoving the hazard completely
    • DWearing personal protective equipment
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    Resposta: C. Removing the hazard completely

    Eliminating a hazard is best. Personal protective equipment and warnings are the least effective because they rely on people's behaviour.

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