Queensland RSA Practice Test 2026: Teste prático 3

1. Pergunta 1 de 25

   Two customers drink the same amount. Which one is likely to be affected faster?

   • AThe one who has eaten a full meal
   • BThe one who is drinking more slowly
   • CThe one drinking on an empty stomach
   • DThe one who weighs more
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   Resposta: C. The one drinking on an empty stomach

   Alcohol affects people faster when they drink on an empty stomach or weigh less.

2. Pergunta 2 de 25

   About how many standard drinks are in a 750 ml bottle of red wine (13.5%)?

   • A8
   • B12
   • C5
   • D4
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   Resposta: A. 8

   A 750 ml bottle of red wine holds about 8 standard drinks.

3. Pergunta 3 de 25

   After an intoxicated customer leaves, what should staff check?

   • AThat they paid a tip
   • BThat they left safely and are not hanging around outside
   • CNothing: once outside they are not the venue's concern
   • DThat they took their glass with them
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   Resposta: B. That they left safely and are not hanging around outside

   Make sure the person leaves the premises safely and does not stay around outside the venue.

4. Pergunta 4 de 25

   Why is it hard to count standard drinks for home brew or other unlabelled drinks?

   • AYou do not know the alcohol strength
   • BThe glass is always too small
   • CHome brew has no alcohol
   • DStandard drinks only apply to beer
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   Resposta: A. You do not know the alcohol strength

   If you do not know the alcohol concentration, you cannot work out the number of standard drinks.

5. Pergunta 5 de 25

   Under the Australian alcohol guidelines, what is the most a healthy adult should drink in a week to reduce harm?

   • A21 standard drinks
   • B10 standard drinks
   • C14 standard drinks
   • D4 standard drinks
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   Resposta: B. 10 standard drinks

   The national guidelines say healthy adults should drink no more than 10 standard drinks a week.

6. Pergunta 6 de 25

   A customer keeps fumbling their money and spilling drinks. Which type of sign is this?

   • AAppearance
   • BAge
   • CSpeech
   • DCoordination
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   Resposta: D. Coordination

   Fumbling money, dropping or spilling drinks and struggling to find the mouth with a glass are coordination signs.

7. Pergunta 7 de 25

   How much pure alcohol is in one Australian standard drink?

   • A15 grams
   • B20 grams
   • C5 grams
   • D10 grams
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   Resposta: D. 10 grams

   In Australia a standard drink always contains 10 g of pure alcohol, whatever the type of drink.

8. Pergunta 8 de 25

   What must an acceptable proof-of-age document show?

   • AOnly the person's name
   • BA photo of the person and their date of birth
   • CA signature only
   • DOnly the person's address
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   Resposta: B. A photo of the person and their date of birth

   Accepted ID must be current and include the person's photo and date of birth, which must show they are 18 or over.

9. Pergunta 9 de 25

   How does alcohol affect the brain?

   • AIt speeds the brain up
   • BIt only affects the stomach
   • CIt slows the brain down
   • DIt has no effect on the brain
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   Resposta: C. It slows the brain down

   Alcohol slows down the brain and affects almost every part of the body, including how a person thinks, feels and acts.

10. Pergunta 10 de 25

    At a BAC of 0.08 to 0.15, which effects are typical?

    • ASlurred speech and poor balance, coordination, vision and reflexes
    • BBetter reflexes
    • CNo change in speech
    • DA feeling of wellbeing only
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    Resposta: A. Slurred speech and poor balance, coordination, vision and reflexes

    From 0.08 to 0.15, speech slurs and balance, coordination, vision and reflexes are impaired.

11. Pergunta 11 de 25

    An intoxicated customer is waiting for a taxi inside. Where is the best place for them to wait?

    • AAt the bar so they can order
    • BA quiet, well-lit area away from the bar, with staff keeping watch
    • CAlone in a dark car park
    • DIn the gaming room
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    Resposta: B. A quiet, well-lit area away from the bar, with staff keeping watch

    Move the person to a quiet, well-lit area away from the bar, give them no more alcohol and have a staff member watch them.

12. Pergunta 12 de 25

    A refused customer is with a sober friend. How can the friend help?

    • ABy helping to get the customer home safely
    • BBy leaving the customer behind
    • CBy buying drinks for the customer
    • DBy arguing with staff
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    Resposta: A. By helping to get the customer home safely

    Explain to the friend why no more drinks will be served and ask them to help get the person home.

13. Pergunta 13 de 25

    A customer has had a lot to drink, has trouble breathing and cannot be woken. What should you do?

    • APut them in a taxi
    • BCall an ambulance straight away and stay with them
    • CLet them sleep it off in a corner
    • DGive them coffee
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    Resposta: B. Call an ambulance straight away and stay with them

    Difficulty breathing and loss of consciousness are signs of a dangerous BAC. Get medical help at once.

14. Pergunta 14 de 25

    An intoxicated customer cannot safely leave yet. What can you offer them?

    • ANothing: they must leave at once
    • BWater, food and time, and help to call a taxi or a friend
    • CA free drink to calm down
    • DA walk alone to the train station
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    Resposta: B. Water, food and time, and help to call a taxi or a friend

    Offer non-alcoholic drinks, water, food or a phone call to a taxi or friend so the person can get home safely.

15. Pergunta 15 de 25

    About how many standard drinks are in a 375 ml can of mid-strength beer (3.5%)?

    • A0.5
    • B1.0
    • C1.4
    • D1.8
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    Resposta: B. 1.0

    A 375 ml mid-strength beer is about 1 standard drink.

16. Pergunta 16 de 25

    About how many standard drinks are in a 375 ml can of full-strength beer (4.8%)?

    • A0.8
    • B1.0
    • C1.4
    • D2.0
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    Resposta: C. 1.4

    A 375 ml can or bottle of full-strength beer is about 1.4 standard drinks, so it is more than one drink.

17. Pergunta 17 de 25

    A customer hands you their ID inside a wallet with a plastic window. What should you do?

    • ARead it through the plastic
    • BKeep the wallet
    • CAsk them to take it out so you can hold and check it
    • DAccept it without looking
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    Resposta: C. Ask them to take it out so you can hold and check it

    Ask the customer to remove the ID from their wallet, then check it in good light for tampering.

18. Pergunta 18 de 25

    At a blood alcohol concentration (BAC) of 0.05 to 0.08, what effects are common?

    • AUnable to walk without help
    • BNo effects at all
    • CComa
    • DPoorer judgement and movement, and fewer inhibitions
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    Resposta: D. Poorer judgement and movement, and fewer inhibitions

    Between 0.05 and 0.08, judgement and movement are impaired and inhibitions are reduced.

19. Pergunta 19 de 25

    At a low BAC of up to 0.05, how do people often feel?

    • ARelaxed, talkative and more confident
    • BUnconscious
    • CUnable to stand
    • DUnable to speak
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    Resposta: A. Relaxed, talkative and more confident

    Up to 0.05, people often feel a sense of wellbeing and become more talkative, relaxed and confident.

20. Pergunta 20 de 25

    When is the best time to refuse service?

    • AAfter one last drink
    • BOnly when they become violent
    • CEarly, while the customer can still be reasoned with
    • DAt closing time
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    Resposta: C. Early, while the customer can still be reasoned with

    Act early, while the person can still be reasoned with. Do not wait for another drink.

21. Pergunta 21 de 25

    A restaurant pours a 150 ml glass of red wine (13.5%). About how many standard drinks is that?

    • A1.0
    • B2.5
    • C1.6
    • D0.8
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    Resposta: C. 1.6

    A typical 150 ml restaurant serve of red wine is about 1.6 standard drinks. A 100 ml serve is about 1.

22. Pergunta 22 de 25

    How should you tell an intoxicated customer that you will not serve them?

    • AIgnore them until they leave
    • BShout so the whole bar hears
    • CCall them a drunk so they understand
    • DPolitely say you will not serve more alcohol and explain why
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    Resposta: D. Politely say you will not serve more alcohol and explain why

    Be polite and calm, explain the reason, and point to the signs about refusing service behind the bar.

23. Pergunta 23 de 25

    About how much red wine (13.5%) makes one standard drink?

    • A100 ml
    • B150 ml
    • C50 ml
    • D250 ml
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    Resposta: A. 100 ml

    A 100 ml serve of red wine is about 1 standard drink, which is smaller than most glasses poured in venues.

24. Pergunta 24 de 25

    Why should you write down refusals of service in the venue's incident register or log book?

    • ABecause customers ask for a copy
    • BOnly to track drink sales
    • CSo you can bar the customer for life
    • DTo keep a record, especially when there were threats or aggression
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    Resposta: D. To keep a record, especially when there were threats or aggression

    Record refusals, especially those involving threats or aggression. A record helps show the venue acted responsibly.

25. Pergunta 25 de 25

    A customer you have refused begs for 'one last drink'. What should you do?

    • AServe one small drink
    • BServe a light beer instead
    • CLet a friend buy it for them
    • DRefuse: once you have said no, do not serve them
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    Resposta: D. Refuse: once you have said no, do not serve them

    Do not give 'one last drink' after telling someone they have had enough.

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