Queensland RSA Practice Test 2026: Practice test 3

Practice test 3 of 3 for the Queensland RSA Practice Test: 25 more questions with answers and explanations.

Alcohol server
Queensland
80 questions
Checked October 11, 2026

Question 1 of 25
Two customers drink the same amount. Which one is likely to be affected faster?
- The one who has eaten a full meal
- The one who is drinking more slowly
- The one drinking on an empty stomach
- The one who weighs more
Show answer
Answer: C. The one drinking on an empty stomach
Alcohol affects people faster when they drink on an empty stomach or weigh less.
Question 2 of 25
About how many standard drinks are in a 750 ml bottle of red wine (13.5%)?
- 8
- 12
- 5
- 4
Show answer
Answer: A. 8
A 750 ml bottle of red wine holds about 8 standard drinks.
Question 3 of 25
After an intoxicated customer leaves, what should staff check?
- That they paid a tip
- That they left safely and are not hanging around outside
- Nothing: once outside they are not the venue's concern
- That they took their glass with them
Show answer
Answer: B. That they left safely and are not hanging around outside
Make sure the person leaves the premises safely and does not stay around outside the venue.
Question 4 of 25
Why is it hard to count standard drinks for home brew or other unlabelled drinks?
- You do not know the alcohol strength
- The glass is always too small
- Home brew has no alcohol
- Standard drinks only apply to beer
Show answer
Answer: A. You do not know the alcohol strength
If you do not know the alcohol concentration, you cannot work out the number of standard drinks.
Question 5 of 25
Under the Australian alcohol guidelines, what is the most a healthy adult should drink in a week to reduce harm?
- 21 standard drinks
- 10 standard drinks
- 14 standard drinks
- 4 standard drinks
Show answer
Answer: B. 10 standard drinks
The national guidelines say healthy adults should drink no more than 10 standard drinks a week.
Question 6 of 25
A customer keeps fumbling their money and spilling drinks. Which type of sign is this?
- Appearance
- Age
- Speech
- Coordination
Show answer
Answer: D. Coordination
Fumbling money, dropping or spilling drinks and struggling to find the mouth with a glass are coordination signs.
Question 7 of 25
How much pure alcohol is in one Australian standard drink?
- 15 grams
- 20 grams
- 5 grams
- 10 grams
Show answer
Answer: D. 10 grams
In Australia a standard drink always contains 10 g of pure alcohol, whatever the type of drink.
Question 8 of 25
What must an acceptable proof-of-age document show?
- Only the person's name
- A photo of the person and their date of birth
- A signature only
- Only the person's address
Show answer
Answer: B. A photo of the person and their date of birth
Accepted ID must be current and include the person's photo and date of birth, which must show they are 18 or over.
Question 9 of 25
How does alcohol affect the brain?
- It speeds the brain up
- It only affects the stomach
- It slows the brain down
- It has no effect on the brain
Show answer
Answer: C. It slows the brain down
Alcohol slows down the brain and affects almost every part of the body, including how a person thinks, feels and acts.
Question 10 of 25
At a BAC of 0.08 to 0.15, which effects are typical?
- Slurred speech and poor balance, coordination, vision and reflexes
- Better reflexes
- No change in speech
- A feeling of wellbeing only
Show answer
Answer: A. Slurred speech and poor balance, coordination, vision and reflexes
From 0.08 to 0.15, speech slurs and balance, coordination, vision and reflexes are impaired.
Question 11 of 25
An intoxicated customer is waiting for a taxi inside. Where is the best place for them to wait?
- At the bar so they can order
- A quiet, well-lit area away from the bar, with staff keeping watch
- Alone in a dark car park
- In the gaming room
Show answer
Answer: B. A quiet, well-lit area away from the bar, with staff keeping watch
Move the person to a quiet, well-lit area away from the bar, give them no more alcohol and have a staff member watch them.
Question 12 of 25
A refused customer is with a sober friend. How can the friend help?
- By helping to get the customer home safely
- By leaving the customer behind
- By buying drinks for the customer
- By arguing with staff
Show answer
Answer: A. By helping to get the customer home safely
Explain to the friend why no more drinks will be served and ask them to help get the person home.
Question 13 of 25
A customer has had a lot to drink, has trouble breathing and cannot be woken. What should you do?
- Put them in a taxi
- Call an ambulance straight away and stay with them
- Let them sleep it off in a corner
- Give them coffee
Show answer
Answer: B. Call an ambulance straight away and stay with them
Difficulty breathing and loss of consciousness are signs of a dangerous BAC. Get medical help at once.
Question 14 of 25
An intoxicated customer cannot safely leave yet. What can you offer them?
- Nothing: they must leave at once
- Water, food and time, and help to call a taxi or a friend
- A free drink to calm down
- A walk alone to the train station
Show answer
Answer: B. Water, food and time, and help to call a taxi or a friend
Offer non-alcoholic drinks, water, food or a phone call to a taxi or friend so the person can get home safely.
Question 15 of 25
About how many standard drinks are in a 375 ml can of mid-strength beer (3.5%)?
- 0.5
- 1.0
- 1.4
- 1.8
Show answer
Answer: B. 1.0
A 375 ml mid-strength beer is about 1 standard drink.
Question 16 of 25
About how many standard drinks are in a 375 ml can of full-strength beer (4.8%)?
- 0.8
- 1.0
- 1.4
- 2.0
Show answer
Answer: C. 1.4
A 375 ml can or bottle of full-strength beer is about 1.4 standard drinks, so it is more than one drink.
Question 17 of 25
A customer hands you their ID inside a wallet with a plastic window. What should you do?
- Read it through the plastic
- Keep the wallet
- Ask them to take it out so you can hold and check it
- Accept it without looking
Show answer
Answer: C. Ask them to take it out so you can hold and check it
Ask the customer to remove the ID from their wallet, then check it in good light for tampering.
Question 18 of 25
At a blood alcohol concentration (BAC) of 0.05 to 0.08, what effects are common?
- Unable to walk without help
- No effects at all
- Coma
- Poorer judgement and movement, and fewer inhibitions
Show answer
Answer: D. Poorer judgement and movement, and fewer inhibitions
Between 0.05 and 0.08, judgement and movement are impaired and inhibitions are reduced.
Question 19 of 25
At a low BAC of up to 0.05, how do people often feel?
- Relaxed, talkative and more confident
- Unconscious
- Unable to stand
- Unable to speak
Show answer
Answer: A. Relaxed, talkative and more confident
Up to 0.05, people often feel a sense of wellbeing and become more talkative, relaxed and confident.
Question 20 of 25
When is the best time to refuse service?
- After one last drink
- Only when they become violent
- Early, while the customer can still be reasoned with
- At closing time
Show answer
Answer: C. Early, while the customer can still be reasoned with
Act early, while the person can still be reasoned with. Do not wait for another drink.
Question 21 of 25
A restaurant pours a 150 ml glass of red wine (13.5%). About how many standard drinks is that?
- 1.0
- 2.5
- 1.6
- 0.8
Show answer
Answer: C. 1.6
A typical 150 ml restaurant serve of red wine is about 1.6 standard drinks. A 100 ml serve is about 1.
Question 22 of 25
How should you tell an intoxicated customer that you will not serve them?
- Ignore them until they leave
- Shout so the whole bar hears
- Call them a drunk so they understand
- Politely say you will not serve more alcohol and explain why
Show answer
Answer: D. Politely say you will not serve more alcohol and explain why
Be polite and calm, explain the reason, and point to the signs about refusing service behind the bar.
Question 23 of 25
About how much red wine (13.5%) makes one standard drink?
- 100 ml
- 150 ml
- 50 ml
- 250 ml
Show answer
Answer: A. 100 ml
A 100 ml serve of red wine is about 1 standard drink, which is smaller than most glasses poured in venues.
Question 24 of 25
Why should you write down refusals of service in the venue's incident register or log book?
- Because customers ask for a copy
- Only to track drink sales
- So you can bar the customer for life
- To keep a record, especially when there were threats or aggression
Show answer
Answer: D. To keep a record, especially when there were threats or aggression
Record refusals, especially those involving threats or aggression. A record helps show the venue acted responsibly.
Question 25 of 25
A customer you have refused begs for 'one last drink'. What should you do?
- Serve one small drink
- Serve a light beer instead
- Let a friend buy it for them
- Refuse: once you have said no, do not serve them
Show answer
Answer: D. Refuse: once you have said no, do not serve them
Do not give 'one last drink' after telling someone they have had enough.

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