Smart Serve Practice Test (Ontario) 2026: Quiz di prova 2

1. Domanda 1 di 25

   How much wine at 12% alcohol makes one standard drink in Canada?

   • A375 ml (half a bottle)
   • B75 ml (2.5 oz)
   • C142 ml (5 oz)
   • D250 ml (8.5 oz)
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   Risposta: C. 142 ml (5 oz)

   One standard drink is a 142 ml (5 oz) glass of 12% wine.

2. Domanda 2 di 25

   Why are drinks that mix alcohol with energy drinks risky?

   • AEnergy drinks remove alcohol from the blood
   • BThe caffeine can hide how intoxicated a person feels, so they may drink more
   • CThey lower BAC
   • DThey make the alcohol weaker
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   Risposta: B. The caffeine can hide how intoxicated a person feels, so they may drink more

   Caffeine can make a person feel more alert, but it does not reduce impairment. They may keep drinking long after they should stop.

3. Domanda 3 di 25

   You have checked a guest's ID but you are still unsure of their age. What should you do?

   • AGuess based on how they dress
   • BAsk for a second piece of ID or ask questions, and refuse service if you are still in doubt
   • CServe them anyway
   • DAsk them to show a photo on their phone
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   Risposta: B. Ask for a second piece of ID or ask questions, and refuse service if you are still in doubt

   When in doubt, refuse. You can ask for more ID or ask questions about details on the card, such as the postal code.

4. Domanda 4 di 25

   Under the Criminal Code, what blood alcohol concentration is a crime for a driver?

   • A50 mg or more in 100 ml of blood
   • B100 mg or more in 100 ml of blood
   • C150 mg or more in 100 ml of blood
   • D80 mg or more of alcohol in 100 ml of blood
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   Risposta: D. 80 mg or more of alcohol in 100 ml of blood

   It is a criminal offence to have a BAC of 80 mg or more in 100 ml of blood within two hours after driving. Provinces also have lower roadside limits.

5. Domanda 5 di 25

   A guest has passed out and you cannot wake them. What should you do first?

   • ACall 911 and stay with them
   • BLet them sleep it off alone in a quiet room
   • CPut them in a cold shower
   • DGive them a strong coffee
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   Risposta: A. Call 911 and stay with them

   A person who cannot be woken may have alcohol poisoning. Call 911, stay with them and watch their breathing until help arrives.

6. Domanda 6 di 25

   Can a bar be sued if it over-served a guest who later injured someone in a crash?

   • ANo, only the driver is ever responsible
   • BOnly if the guest worked at the bar
   • COnly if the guest was a minor
   • DYes. Courts can hold commercial hosts partly responsible
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   Risposta: D. Yes. Courts can hold commercial hosts partly responsible

   Canadian courts have found licensed establishments partly liable when they served a guest past the point of intoxication and harm followed.

7. Domanda 7 di 25

   Does your responsibility for an intoxicated guest end the moment they walk out the door?

   • AYes, as long as they paid their bill
   • BOnly if they come back the next day
   • CYes, always
   • DNo. You may still be responsible if harm, such as impaired driving, was foreseeable
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   Risposta: D. No. You may still be responsible if harm, such as impaired driving, was foreseeable

   Duty of care can extend beyond the door. Helping the guest get home safely protects them, the public and the business.

8. Domanda 8 di 25

   Why can edible cannabis be risky for a guest who is also drinking?

   • AEdibles have no effect when you drink
   • BEdibles remove alcohol from the blood
   • CEdibles take effect instantly
   • DThe effects can take 30 minutes to 2 hours to start, so people may take more before they feel it
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   Risposta: D. The effects can take 30 minutes to 2 hours to start, so people may take more before they feel it

   Edibles act slowly. A person may eat or drink more while waiting, and then feel strong effects all at once.

9. Domanda 9 di 25

   A 341 ml bottle of strong beer is 7% alcohol. Compared with a 5% beer of the same size, it has:

   • ALess alcohol
   • BExactly 2 standard drinks
   • CThe same amount of alcohol
   • DMore alcohol, about 1.4 standard drinks
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   Risposta: D. More alcohol, about 1.4 standard drinks

   Stronger beer has more alcohol in the same amount of liquid. 7% is 1.4 times 5%, so the bottle is about 1.4 standard drinks.

10. Domanda 10 di 25

    Which practice helps prevent over-service?

    • AServing doubles automatically
    • BOffering food and non-alcoholic drinks
    • CRunning drinking games
    • DSelling drinks very cheaply to encourage fast drinking
    Mostra la risposta

    Risposta: B. Offering food and non-alcoholic drinks

    Food, water and non-alcoholic options slow drinking. Cheap drink deals and drinking games encourage over-consumption.

11. Domanda 11 di 25

    Which is an early sign that a guest is becoming intoxicated?

    • AThey ask to see the menu
    • BThey pay with a debit card
    • CThey order a glass of water
    • DThey become louder and more talkative than when they arrived
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    Risposta: D. They become louder and more talkative than when they arrived

    Lowered inhibitions, such as getting louder, overly friendly or more talkative, are often the first signs.

12. Domanda 12 di 25

    What happens when a person uses cannabis and alcohol together?

    • AThere is no change in impairment
    • BThe impairment can be greater than with either one alone
    • CThey cancel each other out
    • DCannabis sobers the person up
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    Risposta: B. The impairment can be greater than with either one alone

    Using both at once can increase impairment, including slower reactions and poorer coordination.

13. Domanda 13 di 25

    When you refuse to serve a guest any more alcohol, what tone is best?

    • ALoud, so the whole room hears
    • BJoking, so they do not take it seriously
    • CCalm, polite and firm
    • DUnsure, so they can talk you out of it
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    Risposta: C. Calm, polite and firm

    A calm, polite and firm refusal lowers the chance of conflict and makes it clear the decision is final.

14. Domanda 14 di 25

    A guest orders a 473 ml can of 5% beer. About how many standard drinks is that?

    • AAbout 2
    • BExactly 1
    • CAbout 1.4
    • DAbout 3
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    Risposta: C. About 1.4

    A 473 ml can holds more than a 341 ml standard bottle: 473 ÷ 341 is about 1.4 standard drinks.

15. Domanda 15 di 25

    Why is giving an intoxicated guest "one last drink" to calm them down a bad idea?

    • AIt is allowed if the drink is free
    • BIt adds alcohol to someone already intoxicated and increases risk and liability
    • CIt is a good way to end the night politely
    • DIt lowers their BAC
    Mostra la risposta

    Risposta: B. It adds alcohol to someone already intoxicated and increases risk and liability

    Serving any more alcohol to an intoxicated person breaks the law and makes harm more likely.

16. Domanda 16 di 25

    How much pure alcohol is in one standard drink in Canada?

    • A13.45 g (17.05 ml)
    • B20 g (25 ml)
    • C8 g (10 ml)
    • D14 g (17.7 ml)
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    Risposta: A. 13.45 g (17.05 ml)

    A Canadian standard drink has 13.45 grams (17.05 ml) of pure alcohol. Other countries use different amounts.

17. Domanda 17 di 25

    Why is mixing alcohol with sleeping pills or opioid painkillers dangerous?

    • AAlcohol makes the medication work better and more safely
    • BIt only causes a mild headache
    • CBoth slow the body down, and together they can slow breathing to a dangerous level
    • DThe medication cancels out the alcohol
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    Risposta: C. Both slow the body down, and together they can slow breathing to a dangerous level

    Alcohol and these drugs are both depressants. Together their effects add up and can stop a person from breathing properly.

18. Domanda 18 di 25

    Under Canada's Guidance on Alcohol and Health, how is drinking 7 or more standard drinks a week described?

    • AIncreasingly high risk
    • BModerate risk
    • CLow risk
    • DNo risk for healthy adults
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    Risposta: A. Increasingly high risk

    At 7 or more standard drinks a week, the risk of harms such as heart disease and stroke becomes increasingly high.

19. Domanda 19 di 25

    What is the best way to judge whether a guest is becoming intoxicated?

    • ACount only the drinks you served yourself
    • BWatch for changes in how they act compared with when they arrived
    • CAsk them how drunk they feel
    • DJudge only by their age
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    Risposta: B. Watch for changes in how they act compared with when they arrived

    People show intoxication in different ways. A change from their normal behaviour is one of the best clues.

20. Domanda 20 di 25

    What kind of drug is alcohol?

    • AA painkiller that has no effect on the brain
    • BA depressant that slows down the brain and body
    • CA stimulant that speeds up the brain
    • DA vitamin that the body needs every day
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    Risposta: B. A depressant that slows down the brain and body

    Alcohol is a depressant. It slows the central nervous system, which affects judgement, reaction time and coordination.

21. Domanda 21 di 25

    According to Canada's Guidance on Alcohol and Health, regular drinking increases the risk of which disease?

    • AChickenpox
    • BThe common cold
    • CFood poisoning
    • DSeveral types of cancer
    Mostra la risposta

    Risposta: D. Several types of cancer

    The guidance explains that alcohol causes several types of cancer, including breast and colon cancer, and that the risk goes up as drinking goes up.

22. Domanda 22 di 25

    Why is it useful to keep track of how many drinks each guest has had?

    • AIt helps you notice a guest who is drinking fast before clear signs appear
    • BThe law requires you to tell guests their total
    • CIt lets you charge more for later drinks
    • DIt is needed to work out the tip
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    Risposta: A. It helps you notice a guest who is drinking fast before clear signs appear

    Counting drinks, along with watching behaviour, helps you slow service before a guest becomes intoxicated.

23. Domanda 23 di 25

    Which sign shows that a guest is losing coordination?

    • AReading the menu carefully
    • BSitting still at the table
    • CHolding a conversation
    • DStumbling, swaying or dropping things
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    Risposta: D. Stumbling, swaying or dropping things

    Loss of coordination, such as stumbling, spilling drinks or bumping into things, is a later and serious sign of intoxication.

24. Domanda 24 di 25

    Why should you record refusals and incidents in an incident log?

    • AIt bans the guest from every bar in the province
    • BIt records what happened and shows the business acted responsibly
    • CIt is needed to fine the guest
    • DIt is used to work out tips
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    Risposta: B. It records what happened and shows the business acted responsibly

    A written record made at the time can help protect staff and the business if there is a complaint, an inspection or a lawsuit.

25. Domanda 25 di 25

    Which is a good way to word a refusal?

    • A"Maybe one more, but don't tell my manager."
    • B"Ask someone else to buy it for you."
    • C"You're drunk. Get out."
    • D"I can't serve you any more alcohol tonight, but I can get you some water, food or a ride."
    Mostra la risposta

    Risposta: D. "I can't serve you any more alcohol tonight, but I can get you some water, food or a ride."

    Keep the focus on the rule, not the person, and offer something helpful such as food, water or a safe ride.

Tastiera: 1–4 per rispondere, Invio per la domanda successiva.

Il test reale: 80%