What the responsible vendor program is
Colorado's Responsible Alcohol Beverage Vendor Act (C.R.S. 44-3-1001 and following) sets a standard for liquor licensees. To be a responsible vendor, a licensee must follow the server and seller training program set by the director of the Liquor Enforcement Division (LED) of the Colorado Department of Revenue. The details are in Regulation 47-605. Being a responsible vendor is voluntary: the law does not make every server take this training, but sets what a licensee must do if it wants the designation.
When the Division set the program, the law told it to consider input from state and local government, the alcohol industry, and other server and seller programs. The result is one set of rules that every approved trainer follows.
Who attends
- All employees who sell or serve alcohol
- The owners or managers who directly supervise them
- New employees who sell, handle or serve alcohol, within 90 days of hire once the licensee is designated
The class and the knowledge test
| Rule | Colorado |
|---|---|
| Initial class length | At least 2 hours of instruction (surveys and discussion do not count) |
| Test | Knowledge test; pass with 70% or better |
| If you cannot read or write English | Verbal test with the same questions |
| Recertification | Every 2 years, with a 30-day grace period |
| Format | Classroom, or live streaming with live interaction; no self-paced online courses |
Ways to recertify
- Pass a recertification test. If you fail the first try, take a course.
- Or take a recertification course that covers law changes and refreshes sales to intoxicated persons, sales to minors, legal hours and liability.
- Or repeat the full initial program.
Trainers and records
Only trainers on the Division's approved list count. They include police departments, trade groups and private companies. Trainers renew their approval every 2 years and keep attendance and completion records for at least 3 years. Programs may be tailored to on-premises or off-premises businesses.
What approved classes teach
- Alcohol's effects on the body, visible intoxication, and drug and medication interactions
- Liquor liability: civil, criminal, administrative and management liability
- Sales to visibly intoxicated persons, ways to step in, and DUI and DWAI (driving while ability impaired)
- Sales to minors
- Acceptable ID and spotting false IDs
- Other Colorado laws: permitted hours, prohibited purchases, delivery and takeout rules and liquor store tastings
- For owners and managers: licensing contacts, recommended policies and record-keeping
Expect the knowledge test to draw from every item on this list. Liability questions are common, so learn the difference between the types: criminal charges come from the state, administrative action is taken against the liquor license, and civil cases are lawsuits for damages.
Responsible service skills
Colorado law sets the rules above. The skills below are taught in every responsible alcohol service class in the U.S., and practice tests 2 and up cover them.
Standard drinks
One U.S. standard drink holds about 14 grams (0.6 fluid ounces) of pure alcohol. That is about 12 oz of regular beer, 5 oz of table wine, or 1.5 oz of 80-proof spirits. A large pour or a mixed drink with several shots can hold two or three standard drinks.
How alcohol affects people
- Blood alcohol concentration (BAC) rises faster when people drink quickly or on an empty stomach.
- Smaller people, and most women, reach a higher BAC from the same number of drinks.
- The liver clears about one standard drink an hour. Coffee, cold showers and fresh air do not speed this up.
- BAC can keep rising for a while after the last drink.
Spotting intoxication
Watch for changes in a guest: talking louder, becoming overly friendly, rude or careless, slurring words, slow answers, glassy eyes, stumbling or spilling drinks. Count drinks and talk with co-workers about guests who worry you. If someone seems far more impaired than their drinks explain, think of drink spiking or drugs and get help.
Refusing service
- Tell a manager and your co-workers.
- Speak to the guest privately, calmly and without judging.
- Explain that the law or house policy does not let you serve more alcohol.
- Offer water, food or a non-alcoholic drink.
- Help the guest get a safe ride home. Call police if an impaired person insists on driving.
- Write what happened in the incident log.
Checking ID
The legal age to buy or drink alcohol is 21 in every state. Accept only valid, government-issued photo ID. Compare the photo and description with the person, check the birth date and expiration date, and feel the card for cuts, bumps or peeling. Watch for borrowed, altered and fake IDs. If you are unsure, do not serve.
Emergencies
Confusion, vomiting, seizures, slow or uneven breathing, pale or bluish skin and being hard to wake are signs of alcohol overdose. Call 911, stay with the person, and turn them on their side. Never leave them alone to sleep it off.
Exam tips
- Know the numbers: 2 hours, 70% to pass, 90 days for new hires, 2 years between recertifications, 30-day grace period, 3 years of records.
- Remember that Colorado uses the term DWAI as well as DUI.
- Remember that self-paced online courses do not count.
Training is only part of the picture. Under Colorado's program, a responsible vendor also keeps its training current: new hires are trained on time, recertifications are done every two years, and records show who was trained and when. Treat your own certificate the same way and note its renewal date.
Key terms
The 15 words and rules to know for this test. Read the list or study them as flashcards: flip each card, then mark it "Know it" or "Still learning".
- Responsible Alcohol Beverage Vendor Act
- The Colorado law (C.R.S. 44-3-1001 and following) that sets the standard a liquor licensee must meet to be a responsible vendor.
- Responsible vendor
- A voluntary designation for Colorado licensees who follow the Division's server and seller training program.
- Liquor Enforcement Division
- The LED of the Colorado Department of Revenue, whose director sets the training program and approves trainers.
- Regulation 47-605
- The Colorado regulation that holds the details of the responsible vendor training program.
- New hire deadline
- Once a licensee is designated, new employees who sell, handle or serve alcohol must be trained within 90 days of hire.
- Initial class
- At least 2 hours of instruction, given in a classroom or by live stream. Self-paced online courses do not count.
- Knowledge test pass mark
- Colorado's responsible vendor test is passed with 70% or better. A verbal test is offered to those who cannot read or write English.
- Recertification
- Required every 2 years, with a 30-day grace period, by test, recertification course or repeating the full program.
- Approved trainer
- A trainer on the Division's list, such as a police department or trade group. Approval is renewed every 2 years, and records kept 3 years.
- Administrative liability
- Action taken against the liquor license itself, such as by the licensing authority, after a violation.
- Civil liability
- Lawsuits seeking money for damages, for example after an over-served guest hurts someone.
- DWAI
- Driving while ability impaired, a Colorado impaired driving offence taught alongside DUI in approved classes.
- U.S. standard drink
- About 14 grams of pure alcohol: roughly 12 oz of regular beer, 5 oz of table wine or 1.5 oz of 80-proof spirits.
- Legal drinking age
- 21 in every state. Accept only valid, government-issued photo ID, and do not serve if you are unsure.
- Alcohol overdose
- Signs include confusion, vomiting, seizures, slow breathing, bluish skin and being hard to wake. Call 911 and stay with the person.
Sources
- Colorado Regulation 47-605: Responsible alcohol beverage vendor
- C.R.S. 44-3-1002: Responsible vendors, standards
- Colorado LED: Approved responsible vendor trainers
- NIAAA: What is a standard drink?
- NIAAA: Understanding the dangers of alcohol overdose
- NHTSA: Drunk driving
- 23 U.S.C. 158 (National minimum drinking age)