Bar and Nightclub Security Course 2026

1. Pregunta 1 de 25

   Alberta's Liquor Licensee Handbook lists duties for security staff. Which is one of them?

   • AMaking sure the fire code occupant load is not exceeded
   • BDriving patrons home
   • CSetting drink prices
   • DPouring drinks when the bar is busy
   Ver respuesta

   Respuesta: A. Making sure the fire code occupant load is not exceeded

   AGLC lists crowd control duties, including making sure the occupant load under the fire code is not exceeded.

2. Pregunta 2 de 25

   According to AGLC, how should security staff deal with possible fights?

   • AMonitor patrons and intervene early to prevent fights and aggressive behaviour
   • BOnly act if a patron complains
   • CWait until a fight starts, then act
   • DLeave it to the bartender
   Ver respuesta

   Respuesta: A. Monitor patrons and intervene early to prevent fights and aggressive behaviour

   AGLC expects security staff to watch patrons and step in early to prevent fights and other aggressive behaviour.

3. Pregunta 3 de 25

   In Alberta, ProTect certification is mandatory for security staff at which type of licensed premises?

   • APrivate homes hosting parties
   • BClass A Minors Prohibited premises, such as bars and nightclubs
   • CEvery restaurant that serves wine
   • DLiquor stores only
   Ver respuesta

   Respuesta: B. Class A Minors Prohibited premises, such as bars and nightclubs

   AGLC makes ProTect mandatory for security staff at Class A Minors Prohibited premises and commercial public resale special events.

4. Pregunta 4 de 25

   A new security hire starts work at an Alberta Class A Minors Prohibited bar. Within how many days must they get ProTect certification?

   • A90 days
   • B30 days
   • C7 days
   • D1 year
   Ver respuesta

   Respuesta: B. 30 days

   AGLC policy requires ProTect certification within 30 days of the employment start date for new hires at these premises.

5. Pregunta 5 de 25

   In Alberta, a person who must take ProTect must also complete which other program?

   • AProServe
   • BSmart Serve
   • CServing It Right
   • DA firearms course
   Ver respuesta

   Respuesta: A. ProServe

   AGLC says anyone required to take ProTect must also complete ProServe, Alberta's responsible liquor service program.

6. Pregunta 6 de 25

   AGLC policy says staff must ask for proof of age from anyone who appears to be under what age?

   • A30
   • B18
   • C21
   • D25
   Ver respuesta

   Respuesta: D. 25

   In Alberta, staff ask for proof of age from anyone who appears to be under 25, even though the legal age is 18.

7. Pregunta 7 de 25

   Under AGCO guidance in Ontario, staff are required to check the ID of anyone who appears to be under what age?

   • A21
   • B19
   • C18
   • D25
   Ver respuesta

   Respuesta: B. 19

   The legal drinking age in Ontario is 19, and staff must check ID for anyone who appears to be under 19. Many venues set a higher age for their own policy.

8. Pregunta 8 de 25

   Which ID is acceptable as proof of age at a licensed premises in Ontario?

   • AAn expired driver's licence
   • BA current, government-issued card with the person's photo and date of birth
   • CA student card with no birth date
   • DA photocopy of a passport
   Ver respuesta

   Respuesta: B. A current, government-issued card with the person's photo and date of birth

   Valid ID must be government-issued, current, and show the person's photograph and date of birth. Photocopies and expired ID are not valid.

9. Pregunta 9 de 25

   A guest shows you a photo of their driver's licence on their phone. What should you do?

   • AAccept it if a friend vouches for them
   • BZoom in and accept it
   • CRefuse it and ask for the physical card
   • DAccept it if the photo is clear
   Ver respuesta

   Respuesta: C. Refuse it and ask for the physical card

   Photos and photocopies of ID are not accepted because they are hard to check. Staff must inspect the physical card.

10. Pregunta 10 de 25

    In Ontario, may you require a guest to show their Ontario Health Card as proof of age?

    • ANo, and you may never accept it
    • BNo, but you may accept it if the guest offers it voluntarily
    • CYes, if they have no other card
    • DYes, it is the preferred ID
    Ver respuesta

    Respuesta: B. No, but you may accept it if the guest offers it voluntarily

    AGCO guidance says Ontario Health Cards cannot be required, though one may be accepted if offered voluntarily.

11. Pregunta 11 de 25

    You think an ID might be fake. Which step does AGLC suggest?

    • AAsk questions such as the person's birthday or postal code, and ask for a second ID
    • BCall the number on the back
    • CLet them in but watch them
    • DKeep the card and tell them to leave
    Ver respuesta

    Respuesta: A. Ask questions such as the person's birthday or postal code, and ask for a second ID

    Verification questions and a second piece of ID help confirm whether the card belongs to the person.

12. Pregunta 12 de 25

    Which is a sign that an ID card may have been altered?

    • AA clear, matching photo
    • BBubbling or peeling laminate
    • CA hologram that moves when tilted
    • DA future expiry date
    Ver respuesta

    Respuesta: B. Bubbling or peeling laminate

    AGLC tells staff to hold and feel the card and look for bubbling or peeling laminate, altered lettering and a photo that does not match.

13. Pregunta 13 de 25

    Which group of signs suggests a patron may be intoxicated?

    • ALaughing with friends at a table
    • BSpeaking calmly and paying with a card
    • CSlurred speech, stumbling and fumbling with a phone or money
    • DOrdering food and water
    Ver respuesta

    Respuesta: C. Slurred speech, stumbling and fumbling with a phone or money

    AGCO lists signs in speech, coordination and behaviour, such as slurring words, losing balance and fumbling with everyday items.

14. Pregunta 14 de 25

    A patron shows one sign of intoxication, such as speaking loudly. What does AGCO guidance say?

    • AServe them faster so they leave
    • BRemove the patron right away
    • CCall police at once
    • DOne sign alone does not confirm intoxication, so keep monitoring
    Ver respuesta

    Respuesta: D. One sign alone does not confirm intoxication, so keep monitoring

    Signs can show up in any order, and a single sign does not confirm intoxication. Watch closely and offer food and water.

15. Pregunta 15 de 25

    In Ontario, a person who appears intoxicated arrives at the door of a licensed bar. What should door staff do?

    • ACharge them a higher cover fee
    • BLet them in if they are with sober friends
    • CRefuse entry
    • DLet them in but tell the bartender
    Ver respuesta

    Respuesta: C. Refuse entry

    AGCO guidance says intoxicated individuals must not be permitted entry to licensed premises or adjacent areas under the licensee's control.

16. Pregunta 16 de 25

    A patron shows several clear signs of intoxication. According to AGCO, what should happen?

    • AKeep serving if they are not causing trouble
    • BStop serving them alcohol and take steps to reduce harm, including a safe way home
    • CServe one more drink, then stop
    • DAsk them to leave on foot right away, alone
    Ver respuesta

    Respuesta: B. Stop serving them alcohol and take steps to reduce harm, including a safe way home

    With multiple signs, alcohol service must stop. Staff then reduce the risk of harm, including making sure the patron has a safe way home.

17. Pregunta 17 de 25

    You must remove an intoxicated patron on a freezing winter night. What is the best approach?

    • AMake sure they have a safe way home, such as a sober friend, a taxi or a ride
    • BPush them out the door and lock it
    • CTell them to sleep in their car
    • DTake their phone so they cannot call anyone
    Ver respuesta

    Respuesta: A. Make sure they have a safe way home, such as a sober friend, a taxi or a ride

    AGLC expects licensees to show care in ensuring a safe return home for intoxicated patrons. Never leave a vulnerable person in danger.

18. Pregunta 18 de 25

    An intoxicated patron is heading to their car with the keys in hand. What should you do?

    • AFollow them in your own car
    • BWish them a safe trip
    • CTake the keys by force
    • DTry to arrange another ride, and call police if they still drive away
    Ver respuesta

    Respuesta: D. Try to arrange another ride, and call police if they still drive away

    Offering safe options and calling police if a person drives impaired protects the public without using force.

19. Pregunta 19 de 25

    The BC Liquor and Cannabis Regulation Branch lists reasonable steps licensees can take. Which is one?

    • ALetting each staff member keep private notes
    • BKeeping an incident log that records how a patron was removed and how their safe departure was ensured
    • CHiding incidents from inspectors
    • DOnly writing reports for fights with injuries
    Ver respuesta

    Respuesta: B. Keeping an incident log that records how a patron was removed and how their safe departure was ensured

    BC suggests incident logs that document removals and safe departures, shared with all staff.

20. Pregunta 20 de 25

    The Canadian Centre for Occupational Health and Safety flags which times as higher-risk for violence at premises that serve alcohol?

    • AWeekday mornings
    • BFriday and Saturday nights
    • CSunday afternoons
    • DHoliday lunch hours
    Ver respuesta

    Respuesta: B. Friday and Saturday nights

    CCOHS notes that staff at premises where alcohol is served face higher risk, especially on Friday and Saturday nights.

21. Pregunta 21 de 25

    A patron who was banned last month is in the line. What does AGLC expect of security staff?

    • ALet them in but charge double
    • BMake sure the banned patron does not enter or remain
    • CLet them in if they apologize
    • DLet the bartender decide
    Ver respuesta

    Respuesta: B. Make sure the banned patron does not enter or remain

    AGLC lists keeping banned patrons from entering or remaining on the premises as a security staff duty.

22. Pregunta 22 de 25

    If you must use force to remove a patron who is lawfully required to leave, how much may you use?

    • AAny amount if the patron swore at you
    • BOnly as much as is necessary, on reasonable grounds
    • CWhatever it takes to make them leave fast
    • DEnough to show other patrons who is in charge
    Ver respuesta

    Respuesta: B. Only as much as is necessary, on reasonable grounds

    Under section 25 of the Criminal Code, people acting with legal authority may use only as much force as is necessary.

23. Pregunta 23 de 25

    A guest suddenly seems very impaired after only one drink and her friends are worried. What should you do?

    • AStay with her, tell a manager and get medical help, calling 911 if needed
    • BLet her friends take her home without checking
    • CRemove her for being drunk
    • DWait for her to sleep it off in a booth
    Ver respuesta

    Respuesta: A. Stay with her, tell a manager and get medical help, calling 911 if needed

    Sudden, severe impairment after little alcohol can mean a drink was spiked or a medical problem. Treat it as a medical emergency.

24. Pregunta 24 de 25

    Someone may be overdosing in a washroom and friends are afraid to call 911. What kind of charge does the Good Samaritan Drug Overdose Act protect against?

    • AImpaired driving
    • BSimple possession of a controlled substance
    • COutstanding warrants
    • DDrug trafficking
    Ver respuesta

    Respuesta: B. Simple possession of a controlled substance

    The Act can protect people who seek help from simple possession charges. It does not cover more serious offences such as trafficking.

25. Pregunta 25 de 25

    A fight breaks out on the dance floor. What is the best first action?

    • AJump in alone right away
    • BTurn the music up to cover the noise
    • CWait until the fight ends on its own
    • DCall for backup on the radio and approach with other staff when it is safe
    Ver respuesta

    Respuesta: D. Call for backup on the radio and approach with other staff when it is safe

    Working as a team keeps staff and patrons safer. Call police if there are weapons or injuries, and get medical help for anyone hurt.

Teclado: 1–4 para responder, Intro para la siguiente pregunta.