CELPIP LS (Listening and Speaking) Course: Listening practice

1. Pregunta 1 de 20

   Listen. What problem do Rosa and Ben have?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Rosa: Hi Ben. I just called Lakeview Grill about our team lunch on Friday. They're closed all week for renovations.
   Ben: Oh no. We promised everyone a lunch out. What else can we do?
   Rosa: There's a food truck that parks by the river. We could eat at the picnic tables there.
   Ben: I checked the forecast this morning. It says heavy rain on Friday.
   Rosa: Then let's order food and have it delivered here. We can use the big meeting room.
   Ben: Good idea. I'll book the room and send a menu to the team today, so they can choose before Wednesday.

   • AThe food truck has stopped running
   • BTheir restaurant is closed that week
   • CThe meeting room is booked
   • DThe team wants to stay in
   Ver respuesta

   Respuesta: B. Their restaurant is closed that week

   Rosa says the restaurant is "closed all week for renovations", so they need a new plan.

   Transcripción

   Rosa: Hi Ben. I just called Lakeview Grill about our team lunch on Friday. They're closed all week for renovations.
   Ben: Oh no. We promised everyone a lunch out. What else can we do?
   Rosa: There's a food truck that parks by the river. We could eat at the picnic tables there.
   Ben: I checked the forecast this morning. It says heavy rain on Friday.
   Rosa: Then let's order food and have it delivered here. We can use the big meeting room.
   Ben: Good idea. I'll book the room and send a menu to the team today, so they can choose before Wednesday.

2. Pregunta 2 de 20

   Listen. Why do Rosa and Ben not choose the food truck?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Rosa: Hi Ben. I just called Lakeview Grill about our team lunch on Friday. They're closed all week for renovations.
   Ben: Oh no. We promised everyone a lunch out. What else can we do?
   Rosa: There's a food truck that parks by the river. We could eat at the picnic tables there.
   Ben: I checked the forecast this morning. It says heavy rain on Friday.
   Rosa: Then let's order food and have it delivered here. We can use the big meeting room.
   Ben: Good idea. I'll book the room and send a menu to the team today, so they can choose before Wednesday.

   • AThe team does not like the menu
   • BThe picnic tables are being repaired
   • CThe food truck is too expensive
   • DHeavy rain is forecast for Friday
   Ver respuesta

   Respuesta: D. Heavy rain is forecast for Friday

   Ben says the forecast is heavy rain on Friday, so eating outside is a poor choice.

   Transcripción

   Rosa: Hi Ben. I just called Lakeview Grill about our team lunch on Friday. They're closed all week for renovations.
   Ben: Oh no. We promised everyone a lunch out. What else can we do?
   Rosa: There's a food truck that parks by the river. We could eat at the picnic tables there.
   Ben: I checked the forecast this morning. It says heavy rain on Friday.
   Rosa: Then let's order food and have it delivered here. We can use the big meeting room.
   Ben: Good idea. I'll book the room and send a menu to the team today, so they can choose before Wednesday.

3. Pregunta 3 de 20

   Listen. What will Ben most likely do today?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Rosa: Hi Ben. I just called Lakeview Grill about our team lunch on Friday. They're closed all week for renovations.
   Ben: Oh no. We promised everyone a lunch out. What else can we do?
   Rosa: There's a food truck that parks by the river. We could eat at the picnic tables there.
   Ben: I checked the forecast this morning. It says heavy rain on Friday.
   Rosa: Then let's order food and have it delivered here. We can use the big meeting room.
   Ben: Good idea. I'll book the room and send a menu to the team today, so they can choose before Wednesday.

   • ACancel the lunch
   • BCall the restaurant again
   • CFind the food truck
   • DBook a room and send a menu
   Ver respuesta

   Respuesta: D. Book a room and send a menu

   Ben says he will book the room and send a menu to the team today.

   Transcripción

   Rosa: Hi Ben. I just called Lakeview Grill about our team lunch on Friday. They're closed all week for renovations.
   Ben: Oh no. We promised everyone a lunch out. What else can we do?
   Rosa: There's a food truck that parks by the river. We could eat at the picnic tables there.
   Ben: I checked the forecast this morning. It says heavy rain on Friday.
   Rosa: Then let's order food and have it delivered here. We can use the big meeting room.
   Ben: Good idea. I'll book the room and send a menu to the team today, so they can choose before Wednesday.

4. Pregunta 4 de 20

   Listen. Why is Amira returning the drill?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Clerk: Good afternoon. How can I help you?
   Amira: Hi. I'd like to return this drill. It works fine, but it's much heavier than I expected.
   Clerk: No problem. Do you have your receipt?
   Amira: I don't have the paper one. I think I threw it out.
   Clerk: Without a receipt, I can only give you store credit. If you find the receipt, we can put the money back on your card.
   Amira: Wait, I paid with my card online and picked it up here. The receipt should be in my email.
   Clerk: Then that works. Just show it to me on your phone.

   • AIt stopped working after one day
   • BShe bought two of them by mistake
   • CIt is heavier than she expected
   • DIt is not the colour she wanted
   Ver respuesta

   Respuesta: C. It is heavier than she expected

   Amira says the drill "works fine, but it's much heavier than I expected."

   Transcripción

   Clerk: Good afternoon. How can I help you?
   Amira: Hi. I'd like to return this drill. It works fine, but it's much heavier than I expected.
   Clerk: No problem. Do you have your receipt?
   Amira: I don't have the paper one. I think I threw it out.
   Clerk: Without a receipt, I can only give you store credit. If you find the receipt, we can put the money back on your card.
   Amira: Wait, I paid with my card online and picked it up here. The receipt should be in my email.
   Clerk: Then that works. Just show it to me on your phone.

5. Pregunta 5 de 20

   Listen. What does the clerk offer if there is no receipt?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Clerk: Good afternoon. How can I help you?
   Amira: Hi. I'd like to return this drill. It works fine, but it's much heavier than I expected.
   Clerk: No problem. Do you have your receipt?
   Amira: I don't have the paper one. I think I threw it out.
   Clerk: Without a receipt, I can only give you store credit. If you find the receipt, we can put the money back on your card.
   Amira: Wait, I paid with my card online and picked it up here. The receipt should be in my email.
   Clerk: Then that works. Just show it to me on your phone.

   • AA lighter drill
   • BStore credit only
   • CNothing at all
   • DA full cash refund
   Ver respuesta

   Respuesta: B. Store credit only

   The clerk says that without a receipt the store can only give store credit.

   Transcripción

   Clerk: Good afternoon. How can I help you?
   Amira: Hi. I'd like to return this drill. It works fine, but it's much heavier than I expected.
   Clerk: No problem. Do you have your receipt?
   Amira: I don't have the paper one. I think I threw it out.
   Clerk: Without a receipt, I can only give you store credit. If you find the receipt, we can put the money back on your card.
   Amira: Wait, I paid with my card online and picked it up here. The receipt should be in my email.
   Clerk: Then that works. Just show it to me on your phone.

6. Pregunta 6 de 20

   Listen. What will Amira most likely do next?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Clerk: Good afternoon. How can I help you?
   Amira: Hi. I'd like to return this drill. It works fine, but it's much heavier than I expected.
   Clerk: No problem. Do you have your receipt?
   Amira: I don't have the paper one. I think I threw it out.
   Clerk: Without a receipt, I can only give you store credit. If you find the receipt, we can put the money back on your card.
   Amira: Wait, I paid with my card online and picked it up here. The receipt should be in my email.
   Clerk: Then that works. Just show it to me on your phone.

   • ALook for the paper receipt
   • BBuy a lighter drill too
   • CShow an email receipt on her phone
   • DAccept the store credit
   Ver respuesta

   Respuesta: C. Show an email receipt on her phone

   Amira remembers the receipt is in her email, and the clerk says she can show it on her phone. This is an inference from the end of the conversation.

   Transcripción

   Clerk: Good afternoon. How can I help you?
   Amira: Hi. I'd like to return this drill. It works fine, but it's much heavier than I expected.
   Clerk: No problem. Do you have your receipt?
   Amira: I don't have the paper one. I think I threw it out.
   Clerk: Without a receipt, I can only give you store credit. If you find the receipt, we can put the money back on your card.
   Amira: Wait, I paid with my card online and picked it up here. The receipt should be in my email.
   Clerk: Then that works. Just show it to me on your phone.

7. Pregunta 7 de 20

   Listen. Which class can Lena's daughter join?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Staff: Westbrook Community Centre, Tom speaking.
   Lena: Hi, I'm calling about swimming lessons for my daughter. She's seven and a beginner.
   Tom: Our beginner class runs on Saturdays at 10 a.m. and on Tuesdays at 5:30 p.m. The Saturday class is full, I'm afraid, but Tuesday still has three spots.
   Lena: Tuesday is fine. How do I register?
   Tom: You can register online or here at the front desk. If you live in the city, you get a resident discount. Just bring something that shows your address, like a utility bill.
   Lena: Great. I'll come by tomorrow.

   • ASaturday at 5:30 p.m.
   • BTuesday at 10 a.m.
   • CSaturday at 10 a.m.
   • DTuesday at 5:30 p.m.
   Ver respuesta

   Respuesta: D. Tuesday at 5:30 p.m.

   Tom says the Saturday class is full but the Tuesday 5:30 p.m. class still has three spots.

   Transcripción

   Staff: Westbrook Community Centre, Tom speaking.
   Lena: Hi, I'm calling about swimming lessons for my daughter. She's seven and a beginner.
   Tom: Our beginner class runs on Saturdays at 10 a.m. and on Tuesdays at 5:30 p.m. The Saturday class is full, I'm afraid, but Tuesday still has three spots.
   Lena: Tuesday is fine. How do I register?
   Tom: You can register online or here at the front desk. If you live in the city, you get a resident discount. Just bring something that shows your address, like a utility bill.
   Lena: Great. I'll come by tomorrow.

8. Pregunta 8 de 20

   Listen. What must Lena bring to get the resident discount?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   Staff: Westbrook Community Centre, Tom speaking.
   Lena: Hi, I'm calling about swimming lessons for my daughter. She's seven and a beginner.
   Tom: Our beginner class runs on Saturdays at 10 a.m. and on Tuesdays at 5:30 p.m. The Saturday class is full, I'm afraid, but Tuesday still has three spots.
   Lena: Tuesday is fine. How do I register?
   Tom: You can register online or here at the front desk. If you live in the city, you get a resident discount. Just bring something that shows your address, like a utility bill.
   Lena: Great. I'll come by tomorrow.

   • AA document that shows her address
   • BA letter from her employer
   • CHer daughter's birth certificate and photo
   • DA swimming level card from her last lessons
   Ver respuesta

   Respuesta: A. A document that shows her address

   Tom says to bring something that shows her address, such as a utility bill.

   Transcripción

   Staff: Westbrook Community Centre, Tom speaking.
   Lena: Hi, I'm calling about swimming lessons for my daughter. She's seven and a beginner.
   Tom: Our beginner class runs on Saturdays at 10 a.m. and on Tuesdays at 5:30 p.m. The Saturday class is full, I'm afraid, but Tuesday still has three spots.
   Lena: Tuesday is fine. How do I register?
   Tom: You can register online or here at the front desk. If you live in the city, you get a resident discount. Just bring something that shows your address, like a utility bill.
   Lena: Great. I'll come by tomorrow.

9. Pregunta 9 de 20

   Listen. What is the news report mainly about?

   Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

   ¿Sin sonido? Lee el texto

   In local news, the Northfield Public Library will start lending tools next month.
   Starting November 3, anyone with a library card can borrow items such as ladders, drills and garden tools, free of charge.
   City councillor Grace Okafor proposed the idea last spring. Okafor says many residents use a tool only once or twice a year, so sharing saves money and space.
   Tools can be borrowed for two weeks at a time. The library says it will add more items if the program is popular.

   • AA city sale on used garden tools
   • BA library closing for repairs in November
   • CA new hardware store opening in Northfield
   • DA library program that lends tools
   Ver respuesta

   Respuesta: D. A library program that lends tools

   The whole report is about the library starting to lend tools. This is a general meaning question.

   Transcripción

   In local news, the Northfield Public Library will start lending tools next month.
   Starting November 3, anyone with a library card can borrow items such as ladders, drills and garden tools, free of charge.
   City councillor Grace Okafor proposed the idea last spring. Okafor says many residents use a tool only once or twice a year, so sharing saves money and space.
   Tools can be borrowed for two weeks at a time. The library says it will add more items if the program is popular.

10. Pregunta 10 de 20

    Listen. For how long can people borrow a tool?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    In local news, the Northfield Public Library will start lending tools next month.
    Starting November 3, anyone with a library card can borrow items such as ladders, drills and garden tools, free of charge.
    City councillor Grace Okafor proposed the idea last spring. Okafor says many residents use a tool only once or twice a year, so sharing saves money and space.
    Tools can be borrowed for two weeks at a time. The library says it will add more items if the program is popular.

    • ATwo weeks
    • BTwo days
    • COne week
    • DFour weeks
    Ver respuesta

    Respuesta: A. Two weeks

    The report says tools can be borrowed for two weeks at a time.

    Transcripción

    In local news, the Northfield Public Library will start lending tools next month.
    Starting November 3, anyone with a library card can borrow items such as ladders, drills and garden tools, free of charge.
    City councillor Grace Okafor proposed the idea last spring. Okafor says many residents use a tool only once or twice a year, so sharing saves money and space.
    Tools can be borrowed for two weeks at a time. The library says it will add more items if the program is popular.

11. Pregunta 11 de 20

    Listen. According to Okafor, why is tool sharing a good idea?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    In local news, the Northfield Public Library will start lending tools next month.
    Starting November 3, anyone with a library card can borrow items such as ladders, drills and garden tools, free of charge.
    City councillor Grace Okafor proposed the idea last spring. Okafor says many residents use a tool only once or twice a year, so sharing saves money and space.
    Tools can be borrowed for two weeks at a time. The library says it will add more items if the program is popular.

    • AThe library has more space now than it needs for books
    • BHardware stores in the town are closing down soon
    • CMany people use a tool only once or twice a year
    • DTools are too heavy for most people to carry home
    Ver respuesta

    Respuesta: C. Many people use a tool only once or twice a year

    Okafor says many residents use a tool only once or twice a year, so sharing saves money and space. Notice that the report uses her last name after introducing her.

    Transcripción

    In local news, the Northfield Public Library will start lending tools next month.
    Starting November 3, anyone with a library card can borrow items such as ladders, drills and garden tools, free of charge.
    City councillor Grace Okafor proposed the idea last spring. Okafor says many residents use a tool only once or twice a year, so sharing saves money and space.
    Tools can be borrowed for two weeks at a time. The library says it will add more items if the program is popular.

12. Pregunta 12 de 20

    Listen. What is Leila worried about?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Maria: Thanks for coming. I want to talk about moving our weekly meeting from Monday morning to Wednesday afternoon.
    Kevin: I like that. On Mondays I'm still catching up on weekend emails, so I'm never ready.
    Leila: I see your point, Kevin, but Wednesday afternoon is when most of my clients call. I'd miss a lot of calls.
    Kevin: Could you ask your clients to call in the morning that day?
    Leila: Maybe some of them, but not all.
    Maria: OK. Let's try Wednesday for one month. Leila, if it causes problems with your clients, tell me and we'll look at it again.

    • ANot being ready on Mondays
    • BToo many meetings
    • CWorking late
    • DMissing client calls
    Ver respuesta

    Respuesta: D. Missing client calls

    Leila says Wednesday afternoon is when most of her clients call, so she would miss calls.

    Transcripción

    Maria: Thanks for coming. I want to talk about moving our weekly meeting from Monday morning to Wednesday afternoon.
    Kevin: I like that. On Mondays I'm still catching up on weekend emails, so I'm never ready.
    Leila: I see your point, Kevin, but Wednesday afternoon is when most of my clients call. I'd miss a lot of calls.
    Kevin: Could you ask your clients to call in the morning that day?
    Leila: Maybe some of them, but not all.
    Maria: OK. Let's try Wednesday for one month. Leila, if it causes problems with your clients, tell me and we'll look at it again.

13. Pregunta 13 de 20

    Listen. What does Maria decide?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Maria: Thanks for coming. I want to talk about moving our weekly meeting from Monday morning to Wednesday afternoon.
    Kevin: I like that. On Mondays I'm still catching up on weekend emails, so I'm never ready.
    Leila: I see your point, Kevin, but Wednesday afternoon is when most of my clients call. I'd miss a lot of calls.
    Kevin: Could you ask your clients to call in the morning that day?
    Leila: Maybe some of them, but not all.
    Maria: OK. Let's try Wednesday for one month. Leila, if it causes problems with your clients, tell me and we'll look at it again.

    • ATry Wednesdays for a month
    • BMeet twice a week
    • CCancel the meeting
    • DKeep Monday mornings
    Ver respuesta

    Respuesta: A. Try Wednesdays for a month

    Maria decides to try Wednesday for one month and review it if it causes problems for Leila.

    Transcripción

    Maria: Thanks for coming. I want to talk about moving our weekly meeting from Monday morning to Wednesday afternoon.
    Kevin: I like that. On Mondays I'm still catching up on weekend emails, so I'm never ready.
    Leila: I see your point, Kevin, but Wednesday afternoon is when most of my clients call. I'd miss a lot of calls.
    Kevin: Could you ask your clients to call in the morning that day?
    Leila: Maybe some of them, but not all.
    Maria: OK. Let's try Wednesday for one month. Leila, if it causes problems with your clients, tell me and we'll look at it again.

14. Pregunta 14 de 20

    Listen. How does Kevin feel about the change?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Maria: Thanks for coming. I want to talk about moving our weekly meeting from Monday morning to Wednesday afternoon.
    Kevin: I like that. On Mondays I'm still catching up on weekend emails, so I'm never ready.
    Leila: I see your point, Kevin, but Wednesday afternoon is when most of my clients call. I'd miss a lot of calls.
    Kevin: Could you ask your clients to call in the morning that day?
    Leila: Maybe some of them, but not all.
    Maria: OK. Let's try Wednesday for one month. Leila, if it causes problems with your clients, tell me and we'll look at it again.

    • AHe does not care
    • BHe is against it
    • CHe is confused by it
    • DHe supports it
    Ver respuesta

    Respuesta: D. He supports it

    Kevin says "I like that" and explains why Mondays are hard for him, so he supports the change.

    Transcripción

    Maria: Thanks for coming. I want to talk about moving our weekly meeting from Monday morning to Wednesday afternoon.
    Kevin: I like that. On Mondays I'm still catching up on weekend emails, so I'm never ready.
    Leila: I see your point, Kevin, but Wednesday afternoon is when most of my clients call. I'd miss a lot of calls.
    Kevin: Could you ask your clients to call in the morning that day?
    Leila: Maybe some of them, but not all.
    Maria: OK. Let's try Wednesday for one month. Leila, if it causes problems with your clients, tell me and we'll look at it again.

15. Pregunta 15 de 20

    Listen. Why do the business owners want parking on the lot?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Our town has an empty lot on Cedar Street, and people disagree about what to do with it.
    Some business owners want it paved for parking. They say customers drive past their shops because there is nowhere to park.
    A group of residents wants a community garden. They say families in nearby apartments have no yard, and a garden would bring neighbours together.
    In my view, the town does not have to choose just one. Most of the lot could become a garden, and a small strip along the street could hold a few short-term parking spaces. That would help both groups.

    • AThey hope to sell the land to a developer
    • BCustomers have nowhere to park
    • CThey plan to build new shops on the lot
    • DThe lot is unsafe and dark at night
    Ver respuesta

    Respuesta: B. Customers have nowhere to park

    The business owners say customers drive past their shops because there is nowhere to park.

    Transcripción

    Our town has an empty lot on Cedar Street, and people disagree about what to do with it.
    Some business owners want it paved for parking. They say customers drive past their shops because there is nowhere to park.
    A group of residents wants a community garden. They say families in nearby apartments have no yard, and a garden would bring neighbours together.
    In my view, the town does not have to choose just one. Most of the lot could become a garden, and a small strip along the street could hold a few short-term parking spaces. That would help both groups.

16. Pregunta 16 de 20

    Listen. What reason do the residents give for a garden?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Our town has an empty lot on Cedar Street, and people disagree about what to do with it.
    Some business owners want it paved for parking. They say customers drive past their shops because there is nowhere to park.
    A group of residents wants a community garden. They say families in nearby apartments have no yard, and a garden would bring neighbours together.
    In my view, the town does not have to choose just one. Most of the lot could become a garden, and a small strip along the street could hold a few short-term parking spaces. That would help both groups.

    • AThe soil is good for vegetables
    • BThere is too much parking
    • CGardens cost less than paving
    • DNearby families have no yard
    Ver respuesta

    Respuesta: D. Nearby families have no yard

    The residents say families in the nearby apartments have no yard and a garden would bring neighbours together.

    Transcripción

    Our town has an empty lot on Cedar Street, and people disagree about what to do with it.
    Some business owners want it paved for parking. They say customers drive past their shops because there is nowhere to park.
    A group of residents wants a community garden. They say families in nearby apartments have no yard, and a garden would bring neighbours together.
    In my view, the town does not have to choose just one. Most of the lot could become a garden, and a small strip along the street could hold a few short-term parking spaces. That would help both groups.

17. Pregunta 17 de 20

    Listen. What is the speaker's own opinion?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Our town has an empty lot on Cedar Street, and people disagree about what to do with it.
    Some business owners want it paved for parking. They say customers drive past their shops because there is nowhere to park.
    A group of residents wants a community garden. They say families in nearby apartments have no yard, and a garden would bring neighbours together.
    In my view, the town does not have to choose just one. Most of the lot could become a garden, and a small strip along the street could hold a few short-term parking spaces. That would help both groups.

    • APave it all for parking
    • BMake it all a garden
    • CA garden with a little parking
    • DSell the lot
    Ver respuesta

    Respuesta: C. A garden with a little parking

    The speaker says the town does not have to choose one and suggests mostly garden with a few short-term parking spaces.

    Transcripción

    Our town has an empty lot on Cedar Street, and people disagree about what to do with it.
    Some business owners want it paved for parking. They say customers drive past their shops because there is nowhere to park.
    A group of residents wants a community garden. They say families in nearby apartments have no yard, and a garden would bring neighbours together.
    In my view, the town does not have to choose just one. Most of the lot could become a garden, and a small strip along the street could hold a few short-term parking spaces. That would help both groups.

18. Pregunta 18 de 20

    Listen. Why is the dental office calling Daniel?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Hello, this message is for Daniel Ross. This is Kim from Bright Smile Dental.
    Dr. Patel is away on Monday, so we need to move your cleaning appointment.
    We can see you on Thursday at 2:15 instead.
    Please call us back at your earliest convenience to confirm, or to choose another time. Thank you!

    • ATo cancel his treatment
    • BTo remind him about a bill
    • CTo ask him to fill out a form
    • DTo move his appointment
    Ver respuesta

    Respuesta: D. To move his appointment

    Kim says the dentist is away on Monday, so they need to move his cleaning appointment.

    Transcripción

    Hello, this message is for Daniel Ross. This is Kim from Bright Smile Dental.
    Dr. Patel is away on Monday, so we need to move your cleaning appointment.
    We can see you on Thursday at 2:15 instead.
    Please call us back at your earliest convenience to confirm, or to choose another time. Thank you!

19. Pregunta 19 de 20

    Listen. What should Daniel do?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Hello, this message is for Daniel Ross. This is Kim from Bright Smile Dental.
    Dr. Patel is away on Monday, so we need to move your cleaning appointment.
    We can see you on Thursday at 2:15 instead.
    Please call us back at your earliest convenience to confirm, or to choose another time. Thank you!

    • ACome in on Monday at the usual time
    • BSend an email to Dr. Patel to explain
    • CCall to confirm the new time
    • DWait for the office to send another message
    Ver respuesta

    Respuesta: C. Call to confirm the new time

    Kim asks Daniel to call back to confirm Thursday at 2:15 or choose another time.

    Transcripción

    Hello, this message is for Daniel Ross. This is Kim from Bright Smile Dental.
    Dr. Patel is away on Monday, so we need to move your cleaning appointment.
    We can see you on Thursday at 2:15 instead.
    Please call us back at your earliest convenience to confirm, or to choose another time. Thank you!

20. Pregunta 20 de 20

    Listen. How does Jordan most likely feel?

    Reproducir audioEscucha y luego responde. La transcripción aparece después de responder.

    ¿Sin sonido? Lee el texto

    Sam: You look tired. Is everything OK?
    Jordan: I start my new job on Monday, and I keep thinking about it. What if I don't remember everyone's names?
    Sam: Everyone feels that way on the first day. Just write the names down after you meet people.
    Jordan: That's a good idea. I hadn't thought of that.

    • ABored with the job
    • BExcited about a holiday
    • CNervous about a new job
    • DAngry at a coworker
    Ver respuesta

    Respuesta: C. Nervous about a new job

    Jordan keeps thinking about the new job and worries about forgetting names. The word "nervous" is not said, so this is an inference.

    Transcripción

    Sam: You look tired. Is everything OK?
    Jordan: I start my new job on Monday, and I keep thinking about it. What if I don't remember everyone's names?
    Sam: Everyone feels that way on the first day. Just write the names down after you meet people.
    Jordan: That's a good idea. I hadn't thought of that.

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