The ABC Manager license
Alcohol in DC is regulated by the ABC Board and the Alcoholic Beverage and Cannabis Administration (ABCA), which used to be called ABRA. A manager's license authorizes the holder to manage a licensed business.
Under DC Code section 25-701, the owner or a Board-approved manager must be on the premises at all times during hours of sale. That is why most bars, restaurants and stores keep several licensed managers. There are a few exceptions, such as when there is no alcohol on the premises.
| Requirement | ABC Manager license |
|---|---|
| Minimum age | 21 |
| Training | Certificate from an ABC Board-approved alcohol awareness program, dated within 6 months of applying |
| Term | 3 years from the date of issue |
| Training renewal | Every 3 years from the first certification |
| Approval | By the ABC Board, not by staff alone |
| Temporary license | 30 days while training is pending; 90 days while police clearance is pending |
The license belongs to the person, not the venue. A licensed manager can work for more than one licensed business without a new investigation, as long as those businesses follow the rules. Applicants also submit documents such as a Clean Hands Certificate, police clearance and proof that they may work in the U.S.
Alcohol awareness training
ABCA accepts certificates only from the independently run programs on its approved list. The list includes national programs, such as ServSafe Alcohol and TIPS, and local trainers. Contact the provider directly about dates, languages and online options.
- Choose a program from ABCA's approved list.
- Complete the course and get your certificate.
- Apply for the ABC Manager license within six months of the certificate date.
- Send ABCA a new certificate every three years to stay certified.
DC law does not set one required course for every server, but managers are responsible for the staff on their shift. Many employers ask all servers to take an approved course too, because the same rules apply to everyone who sells alcohol.
Good habits for a manager on shift
- Brief staff at the start of each shift on ID checks and on customers to watch.
- Back up any server who refuses a sale, and step in when a customer argues.
- Make sure a licensed manager is always on site before the doors open and until sales end.
- Keep an incident log of refusals, fake IDs and problems, with times and short descriptions.
- Keep your current training certificate where you can show it quickly.
DC rules on minors, intoxication and ID
Minors and intoxicated customers (section 25-781)
- Do not sell or deliver alcohol to anyone under 21, whether it is for them or for someone else.
- Do not sell to a person who is intoxicated or who appears to be intoxicated.
- Retail licensees may not let people under 21 or intoxicated people drink on the premises.
- A licensee is not liable for damages for lawfully refusing service.
Proof of age (section 25-783)
- Licensees must take the steps reasonably necessary to find out whether a customer is of legal drinking age.
- Refuse service to anyone who fails to produce a valid ID when asked.
- If a fake ID was so well made that a reasonable person would believe it, the licensee has an affirmative defense.
- Prior violations within four years are considered when penalties are set.
Responsible service skills
The District of Columbia sets its own rules, but every responsible service course teaches the same core skills. The other practice sets on this page test them.
Standard drinks and BAC
A U.S. standard drink holds about 14 grams of pure alcohol: 12 oz of regular beer, 5 oz of table wine or 1.5 oz of 80-proof spirits. Large pours and strong cocktails can hold two or three standard drinks in one glass.
- Fast drinking and an empty stomach raise blood alcohol concentration (BAC) quickly. Food slows it down.
- Smaller people and most women reach a higher BAC from the same drinks.
- Only time lowers BAC. Coffee, cold showers and water do not.
- BAC can keep rising after the last drink.
Signs of intoxication
Watch for changes in behavior: louder talk and lowered inhibitions first, then poor judgment, slowed reactions such as slurred speech, and finally loss of coordination such as stumbling or spilling drinks. Keep track of how much each customer drinks.
Refusing service
- Tell your manager and co-workers.
- Speak privately, calmly and firmly. Point to the law or house policy, not the person.
- Offer water, food or a non-alcoholic drink.
- Help arrange a safe ride. Call police if an impaired person insists on driving.
- Write the incident in the log.
Emergencies
Signs of alcohol overdose include confusion, vomiting, slow or irregular breathing, pale or bluish skin and being hard to wake. Call 911, stay with the person and keep them on their side. Never leave them to "sleep it off."
Exam tips
- Remember the numbers: age 21, six months for the certificate, three years for the license and for training.
- Know the on-site rule: owner or Board-approved manager present during all hours of sale.
- Learn the phrase "intoxicated or appears to be intoxicated."
- No valid ID on request means no sale.
Key terms
The 16 words and rules to know for this test. Read the list or study them as flashcards: flip each card, then mark it "Know it" or "Still learning".
- ABC Board
- The District of Columbia board that regulates alcohol and approves ABC Manager licenses and the training programs that qualify for them.
- ABCA
- The Alcoholic Beverage and Cannabis Administration, formerly called ABRA, which works with the ABC Board to regulate alcohol in DC.
- ABC Manager license
- A personal license, for those 21 or older, to manage a licensed business. It lasts 3 years from issue and can cover several venues.
- Section 25-701
- The DC Code rule that the owner or a Board-approved manager must be on the premises at all times during hours of sale.
- Alcohol awareness certificate
- Proof of completing an ABC Board-approved program, dated within 6 months of applying and renewed every 3 years.
- Approved program list
- ABCA's list of independently run training programs whose certificates it accepts, including ServSafe Alcohol, TIPS and local trainers.
- Temporary license
- A short license lasting 30 days while training is pending, or 90 days while police clearance is pending.
- Clean Hands Certificate
- One of the documents an applicant submits for the manager's license, along with police clearance and proof of work authorization.
- Section 25-781
- The DC rule against selling alcohol to anyone under 21, or to anyone who is intoxicated or appears to be intoxicated.
- Appears to be intoxicated
- The legal standard in DC. A server needs no proof of intoxication to lawfully refuse a sale.
- Section 25-783
- The rule that licensees must take reasonable steps to check legal drinking age and refuse anyone without valid ID when asked.
- Affirmative defense
- A legal defense for a licensee who was fooled by a fake ID so well made that a reasonable person would believe it.
- Incident log
- A record of refusals, fake IDs and problems with times and short notes, kept by managers on shift.
- Standard drink
- About 14 grams of pure alcohol: 12 oz of regular beer, 5 oz of table wine or 1.5 oz of 80-proof spirits.
- Blood alcohol concentration (BAC)
- The level of alcohol in the blood. Food slows its rise, and only time brings it down.
- Alcohol overdose
- A medical emergency shown by confusion, vomiting, slow breathing, bluish skin or being hard to wake. Call 911 and keep the person on their side.
Sources
- ABCA: Alcohol awareness training programs
- ABCA: ABC Manager license application
- DC Code section 25-120: Manager's license requirements
- DC Code section 25-701: Owner or manager on premises
- DC Code section 25-781: Sales to minors or intoxicated persons
- DC Code section 25-783: Proof of age
- NIAAA: What is a standard drink?
- NIAAA: Understanding the dangers of alcohol overdose
- NHTSA: Drunk driving
- 23 U.S.C. 158 (National minimum drinking age)