Food law and your responsibilities
The Food Safety Act 1990 is the main food law in Great Britain. It is an offence to sell food that would harm health, or food that is not of the nature, substance or quality the customer asked for. A business can defend itself by showing due diligence: that it took all reasonable precautions, for example with training, checks and records.
Detailed hygiene rules come from Regulation (EC) No 852/2004, which still applies as assimilated law, and from each nation's hygiene regulations, such as the Food Safety and Hygiene (England) Regulations 2013 and the Food Hygiene (Scotland) Regulations 2006.
Training
The law says food handlers must be supervised and instructed or trained in food hygiene in a way that suits their work. There is no legal requirement to hold a certificate. A Level 2 Food Hygiene certificate is a common way for employers to show staff are trained. Certificates come from training providers and awarding organisations, not from the government.
Registration, inspection and enforcement
- Food businesses must register with their local authority, ideally at least 28 days before they start trading.
- Environmental health officers (EHOs) from the local authority inspect food businesses.
- A hygiene improvement notice tells a business what it must fix and by when.
- A hygiene emergency prohibition notice can close a business straight away when there is an imminent risk to health.
Food hygiene ratings
In England, Wales and Northern Ireland, the Food Hygiene Rating Scheme gives a score from 0 to 5 after an inspection. Displaying the rating is a legal requirement in Wales and Northern Ireland, and voluntary in England. Scotland uses its own Food Hygiene Information Scheme.
What food handlers must do
- Follow the food safety procedures and training your employer gives you.
- Keep yourself and your work area clean.
- Report illness, infected cuts and sores to your manager straight away.
- Report hazards you notice, such as a fridge running warm, signs of pests or damaged equipment.
- Never knowingly prepare or serve food that is unsafe.
Hazards and food poisoning bacteria
Food can be contaminated in four main ways:
- Microbiological: bacteria, viruses, moulds and parasites.
- Chemical: cleaning products, pest control chemicals and oils.
- Physical: glass, metal, plasters, hair, jewellery and packaging.
- Allergenic: one of the 14 allergens getting into food where it should not be.
Most food poisoning bacteria need food, moisture, warmth and time to multiply. In the right conditions they split in two (binary fission) every 10 to 20 minutes. Some bacteria form spores, which survive cooking, and some make toxins, which may not be destroyed by reheating.
| Germ | Linked to | Key control |
|---|---|---|
| Campylobacter | Raw poultry; the most common cause of bacterial food poisoning in the UK | Cook thoroughly; do not wash raw chicken |
| Salmonella | Raw poultry, eggs and meat | Cook thoroughly; separate raw and ready-to-eat food |
| E. coli O157 | Raw meat and soil on vegetables | Strict separation of raw and ready-to-eat food and equipment |
| Listeria | Chilled ready-to-eat foods | Keep cold; respect use-by dates |
| Clostridium perfringens | Large stews and gravies cooled slowly | Cool quickly; reheat thoroughly |
| Bacillus cereus | Cooked rice kept warm | Keep hot or cool quickly |
| Staphylococcus aureus | Skin, noses and cuts | Good personal hygiene; cover cuts |
| Norovirus | Sick food handlers | Exclude sick staff; thorough handwashing |
High-risk foods are ready-to-eat foods in which bacteria grow easily, such as cooked meat and poultry, dairy desserts, cooked rice, shellfish and eggs. They will not be cooked again, so they must be protected.
Preventing physical and chemical contamination
Physical contaminants are objects that end up in food. They can choke or cut customers, and they are a common reason for complaints. Chemical contamination can cause poisoning and burns.
- Remove packaging, staples, string and labels carefully before preparing food.
- Do not use glass near open food, and report any breakage at once so food in the area can be checked or thrown away.
- Keep hair covered and avoid wearing jewellery that could fall into food.
- Use brightly coloured plasters, and report a lost plaster straight away.
- Keep cleaning chemicals in their original, labelled containers, away from food.
- Use chemicals exactly as the label says, and never mix different products.
- Rinse surfaces after cleaning if the product label says so.
The 4 Cs
The Food Standards Agency sums up good hygiene as the 4 Cs:
- Cleaning: keep hands, surfaces and equipment clean, and clean as you go.
- Cooking: cook food thoroughly so it is steaming hot all the way through.
- Chilling: keep food that needs to be chilled cold, and cool cooked food quickly.
- Cross-contamination: keep raw and ready-to-eat food, and the equipment used for them, apart.
Temperature control
Temperature control is the main way to stop bacteria multiplying. The law in England sets two key numbers: chilled food that needs temperature control must not be kept above 8°C, and hot food kept for service must be held at 63°C or above. Wales and Northern Ireland have matching rules. Many businesses run fridges colder than 8°C for a safety margin.
Keep chilled food at 8°C or below and hot food at 63°C or above.
- 8°C and below: chilled food is kept here.
- 8°C to 63°C: the danger zone, where bacteria grow.
- 63°C and above: hot food is held here.
- 75°C: a core temperature commonly used to check cooking and reheating.
| Rule | England (Wales and NI similar) | Scotland |
|---|---|---|
| Chilled food | Not above 8°C (one display period of under 4 hours allowed) | In a fridge or cool ventilated place; no single number in law |
| Hot holding | 63°C or above (one period of under 2 hours below 63°C allowed) | Above 63°C |
| Reheating | Reheat thoroughly until steaming hot | At least 82°C, unless this would spoil the food |
| Cooling | As quickly as possible | As quickly as possible, under hygienic conditions |
Cooking and probing
Cook food until it is steaming hot all the way through. Food safety packs such as Safer food, better business use a probe thermometer to check, and 75°C in the centre is the core temperature commonly used in UK catering.
Probe the centre of the thickest part, away from bone and the container.
- The probe tip in the centre of the thickest part.
- A bone, which the probe must not touch.
- The tray or container, which the probe must not touch.
- Read the display once the number stops changing.
- Clean and disinfect the probe before and after each use.
- Check probe accuracy regularly, as your food safety system says.
Cooling, freezing and defrosting
- Cool cooked food as quickly as possible: divide it into small portions or shallow trays, and put it in the fridge once it is cool enough.
- Keep frozen food at −18°C or colder. Freezing stops bacteria multiplying but does not kill them.
- Defrost raw meat and poultry in the fridge, at the bottom, and make sure it is fully defrosted before cooking.
Cross-contamination and storage
Cross-contamination is when bacteria move from one place or food to another, for example from raw meat to a salad, or from a dirty cloth to a clean plate.
Keep raw meat and ready-to-eat food, and the tools used for them, apart.
- A red board and knife for raw chicken only.
- A green board and separate knife for salad only.
- Raw chicken, its juices and its knife must never reach the salad.
- Use separate equipment and areas for raw and ready-to-eat food. Colour-coded boards and knives help.
- Complex equipment such as vacuum packers and slicers should never be shared between raw and ready-to-eat food, because E. coli O157 can survive ordinary cleaning.
- Wash hands after handling raw food.
- Use disinfectants that meet BS EN 1276 or BS EN 13697.
Store ready-to-eat food above raw food; raw poultry goes at the bottom.
- Ready-to-eat food, such as sandwiches, salad and fruit.
- Dairy, such as milk, cheese and yoghurt.
- Cooked food in covered containers.
- Raw fish on a tray.
- Raw meat on a tray.
- Raw poultry on a tray on the bottom shelf.
Date labels and stock
- Use by is about safety. Do not use or sell food after its use-by date.
- Best before is about quality. Food may be safe after it but may not be at its best.
- Rotate stock: first in, first out.
- Check deliveries and reject chilled food that arrives too warm or damaged.
Allergens
UK food law lists 14 allergens that businesses must tell customers about:
- Celery
- Cereals containing gluten (such as wheat, rye, barley and oats)
- Crustaceans (such as prawns, crabs and lobsters)
- Eggs
- Fish
- Lupin
- Milk
- Molluscs (such as mussels and oysters)
- Mustard
- Peanuts
- Sesame
- Soybeans
- Sulphur dioxide and sulphites (above 10 parts per million)
- Tree nuts (such as almonds, hazelnuts, walnuts and cashews)
How information must be given
| Type of food | What the law expects |
|---|---|
| Prepacked for direct sale (PPDS), e.g. sandwiches packed on site | Label with the name of the food and a full ingredients list, allergens emphasised (Natasha's Law, since 1 October 2021) |
| Loose food, e.g. restaurant meals | Allergen information for every item, in writing or verbally with a written notice explaining how to ask |
| Distance selling, e.g. phone or online orders | Before the purchase is completed and again on delivery |
Preventing allergen cross-contamination
- Clean utensils and surfaces before preparing an allergen-free dish.
- Wash hands between preparing different dishes.
- Store ingredients in closed, labelled containers.
- Do not share fryer oil between battered foods and "gluten-free" chips.
- If you cannot avoid cross-contamination, tell the customer.
Businesses must make sure staff are trained to handle allergens. The Food Standards Agency offers free online allergy training.
Personal hygiene and fitness to work
Wash hands thoroughly, rubbing with soap for at least 20 seconds.
- Wet both hands under running water.
- Add soap.
- Rub every part of the hands for at least 20 seconds.
- Rinse the soap off under running water.
- Dry hands with a disposable towel.
- Use the towel to turn off the tap.
- Wash hands before starting work, after breaks, after the toilet, after handling raw food or waste, after cleaning, and after touching your face or hair.
- Use a basin kept only for handwashing.
- Wear clean protective clothing and keep hair tied back and covered.
- Cover cuts with a brightly coloured (usually blue) waterproof plaster.
- Do not eat, smoke or drink in food preparation areas.
Fitness to work
Anyone with a disease that could be passed on through food, or with symptoms such as diarrhoea, vomiting, infected wounds, skin infections or sores, must report it straight away to the business and must not handle food if there is any risk of contamination. Food Standards Agency guidance says food handlers with diarrhoea or vomiting should stay away until 48 hours after symptoms have stopped.
Cleaning and pest control
Detergent removes grease and dirt. Disinfectant reduces bacteria to a safe level. A sanitiser does both. Use two-stage cleaning for food-contact and hand-contact surfaces:
- Clean with hot soapy water or detergent to remove visible dirt and grease.
- Apply disinfectant and leave it for the full contact time on the label, then rinse if the label says so.
- Follow a written cleaning schedule that says what to clean, how, when and by whom.
- Clean as you go.
- Store cleaning chemicals away from food, in labelled containers.
Pests
Rodents, insects and birds carry bacteria and damage food. Look for droppings, gnaw marks, smear marks, nests, dead insects and damaged packaging.
- Proof the building with fly screens, door seals and filled gaps.
- Keep food covered and stored off the floor.
- Use lidded bins and empty them often.
- Report any signs of pests to your manager at once; pest control is best left to a professional contractor.
HACCP and food safety management
Regulation 852/2004 requires most food businesses to have a food safety management system based on HACCP (Hazard Analysis and Critical Control Point). HACCP has seven principles:
- Identify the hazards.
- Identify the critical control points (CCPs).
- Set critical limits for each CCP.
- Set up monitoring at each CCP.
- Decide corrective actions when a limit is not met.
- Set up verification to check the system works.
- Keep documents and records.
Small catering businesses in England and Wales often use the Food Standards Agency's Safer food, better business (SFBB) pack. In Scotland, caterers often use CookSafe from Food Standards Scotland.
Tips for your Level 2 assessment
- Your course provider sets the assessment and pass mark. Most use multiple-choice questions.
- Learn the key numbers: 8°C, 63°C, 75°C, 82°C (Scotland), −18°C, 20 seconds, 48 hours, 14 allergens and 0 to 5 hygiene ratings.
- Know the 4 Cs and the 7 HACCP principles.
- Read each question for words like "first", "best" and "most likely".
Sources
- Food Safety Act 1990
- Regulation (EC) No 852/2004 on the hygiene of foodstuffs
- Food Safety and Hygiene (England) Regulations 2013
- Food Safety and Hygiene (England) Regulations 2013, Schedule 4 (temperature control)
- Food Hygiene (Scotland) Regulations 2006, Schedule 4 (temperature control)
- Food Standards Agency: Allergen guidance for food businesses
- Food Standards Agency: Safer food, better business (SFBB)
- Food Standards Agency: Food Hygiene Rating Scheme guidance for businesses
- Food Standards Agency: Food business registration