Basic Italian in 30 Days: Services

1. Question 1 of 10

   What does "il cognome" mean on a form?

   • Afirst name
   • Bnationality
   • Cnickname
   • Dsurname
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   Answer: D. surname

   Il cognome is your family name. Il nome is your first name.

2. Question 2 of 10

   On an Italian form, "Data di nascita: 07/04/1995" means:

   • A7 April 1995
   • B4 April 1995
   • C4 July 1995
   • D7 July 1995
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   Answer: A. 7 April 1995

   In Italy, dates are written day/month/year, so 07/04 is the 7th day of the 4th month (April).

3. Question 3 of 10

   You want to send a parcel. Where do you go?

   • AAll'ufficio postale
   • BIn farmacia
   • CDal medico
   • DIn banca
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   Answer: A. All'ufficio postale

   You send letters and parcels at the post office: l'ufficio postale or la posta.

4. Question 4 of 10

   Fill the gap: Vorrei ___ un pacco in Canada.

   • Aspedire
   • Bspedisci
   • Cspedito
   • Dspedisco
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   Answer: A. spedire

   After vorrei (I would like), use the infinitive: vorrei spedire.

5. Question 5 of 10

   A clerk says: "Firmi qui, per favore." What should you do?

   • AWait here.
   • BPay here.
   • CSign here.
   • DSit here.
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   Answer: C. Sign here.

   Firmare means to sign, and la firma is a signature. Firmi is the formal request form.

6. Question 6 of 10

   What is the "CAP" on an Italian address?

   • AThe country
   • BThe phone number
   • CThe city
   • DThe postal code
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   Answer: D. The postal code

   CAP is the Italian postal code, a five-digit number such as 37121.

7. Question 7 of 10

   Fill the gap: Vorrei aprire un ___ in banca.

   • Aconto
   • Bcosto
   • Ccontante
   • Dcambio
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   Answer: A. conto

   Aprire un conto means to open an account. Il costo is the cost, and i contanti means cash.

8. Question 8 of 10

   Listen. What does the customer want to do?

   Play audioListen, then answer. The transcript is shown after you answer.

   No sound? Read the text instead

   Impiegato: Buongiorno, desidera?
   Cliente: Vorrei spedire questa lettera in Canada. Quanto costa?

   • ASend a letter to Canada
   • BBuy stamps for Italy
   • COpen a bank account
   • DSend a parcel to Canada
   Show answer

   Answer: A. Send a letter to Canada

   The customer says Vorrei spedire questa lettera in Canada: I'd like to send this letter to Canada.

   Transcript

   Impiegato: Buongiorno, desidera?
   Cliente: Vorrei spedire questa lettera in Canada. Quanto costa?

9. Question 9 of 10

   Listen. What does the customer show the clerk?

   Play audioListen, then answer. The transcript is shown after you answer.

   No sound? Read the text instead

   Impiegata: Mi serve un documento, per favore.
   Cliente: Ecco il mio passaporto.

   • AA driver's licence
   • BA passport
   • CA letter
   • DA bank card
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   Answer: B. A passport

   The clerk asks for un documento (ID). The customer says Ecco il mio passaporto: here is my passport.

   Transcript

   Impiegata: Mi serve un documento, per favore.
   Cliente: Ecco il mio passaporto.

10. Question 10 of 10

    Read the form. When was Laura born?

    Cognome: Rossi
    Nome: Laura
    Data di nascita: 12/09/1988
    Luogo di nascita: Verona
    Indirizzo: Via Roma 24, 37121 Verona

    • A21 September 1988
    • B9 December 1988
    • C12 March 1988
    • D12 September 1988
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    Answer: D. 12 September 1988

    Italian dates are day/month/year: 12/09/1988 is 12 September 1988.

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