Giving Feedback and Coaching Course: final exam 2026
A new random set of 35 questions from the course every time. Score 80% or more to download your certificate. You see your answers at the end.
- 35 questions
- Score 80% or more to download your certificate.
- 35 minutes
How this mock exam works
Each attempt draws 35 questions at random from all 97 questions for this test, so no two attempts are the same.
At the end you see your score, every answer and its explanation. Your best score is saved in this browser, so you can try again until you pass comfortably.
What you will learn
- Give specific, behaviour-based feedback using situation, behaviour, effect and next step
- Choose the right time, place and channel for positive and corrective feedback
- Recognize good work in a way that is specific, fair, timely and sincere
- Give clear, private and respectful corrective feedback focused on change
- Lead a coaching conversation with the GROW model and agree on actions that can be checked
- Prepare for difficult conversations and write short, factual records
- Use inclusive, respectful language and apply the same standards to everyone
Score 80% or more to download your certificate.