Attention to Detail Test Practice Course: Addresses, postal codes and codes

1. Question 1 of 18

   In a Canadian mailing address, what goes on the first line?

   • AThe civic (street) address
   • BThe addressee's name
   • CThe municipality and province
   • DThe postal code
   Show answer

   Answer: B. The addressee's name

   Canada Post lists the addressee first, then the civic address, then the municipality, province or territory and postal code.

2. Question 2 of 18

   Which postal code is written in the correct format?

   • AT2P-1J9
   • B2TP 1J9
   • CT2P1J9
   • DT2P 1J9
   Show answer

   Answer: D. T2P 1J9

   A postal code has six characters in the pattern letter-number-letter, space, number-letter-number. Canada Post says to use a space, not a hyphen.

3. Question 3 of 18

   Which postal code does NOT follow the correct pattern?

   • AE1C 4H7
   • BL5N 7T
   • CS4P 3Y2
   • DB3H 2Y9
   Show answer

   Answer: B. L5N 7T

   L5N 7T has only five characters; it is missing the final number. A postal code always has six characters in the form ANA NAN.

4. Question 4 of 18

   Which symbol should you use for Alberta in a mailing address?

   • AAlta.
   • BALTA
   • CAB
   • DAL
   Show answer

   Answer: C. AB

   AB is the two-letter postal symbol for Alberta. "Alta." is the traditional abbreviation, used in places like tables, not in mailing addresses.

5. Question 5 of 18

   Which province or territory does the postal symbol NL stand for?

   • ANorthwest Territories
   • BNova Scotia
   • CNewfoundland and Labrador
   • DNunavut
   Show answer

   Answer: C. Newfoundland and Labrador

   NL is Newfoundland and Labrador. Nova Scotia is NS, the Northwest Territories is NT and Nunavut is NU.

6. Question 6 of 18

   What is the two-letter postal symbol for Yukon?

   • AYK
   • BYk.
   • CYT
   • DYU
   Show answer

   Answer: C. YT

   Yukon's postal symbol is YT. "Yk." is its traditional abbreviation, not a postal symbol.

7. Question 7 of 18

   What is the two-letter postal symbol for Quebec?

   • AQC
   • BQU
   • CPQ
   • DQue.
   Show answer

   Answer: A. QC

   The postal symbol is QC. "Que." is the traditional abbreviation and is not used in mailing addresses.

8. Question 8 of 18

   Canada Post says how many spaces should go between the province symbol and the postal code?

   • A1
   • B2
   • C0
   • D3
   Show answer

   Answer: B. 2

   Canada Post asks for 1 space between the city and the province, and 2 spaces between the province and the postal code.

9. Question 9 of 18

   Apartment 12 is at 345 Main Street. Which street line follows Canada Post's guidelines?

   • A#12 345 MAIN ST
   • B12-345 MAIN ST
   • C345-12 MAIN ST
   • DApt 12 345 Main Street
   Show answer

   Answer: B. 12-345 MAIN ST

   Canada Post says to write in capital letters, not to use the # symbol, and to put a hyphen between the unit number and the street number.

10. Question 10 of 18

    What is wrong with this address label under Canada Post's guidelines?

    Line	Label
    1	MS JANE TREMBLAY
    2	12-345 MAIN ST
    3	RED DEER AB T4N1J9

    • AThe unit number should come after the city name
    • BThe province should be written out in full as Alberta
    • CThe name should be written in lowercase letters
    • DThe postal code needs a space in the middle
    Show answer

    Answer: D. The postal code needs a space in the middle

    The postal code T4N1J9 should be written T4N 1J9, with a space between the two groups of three and no hyphen.

11. Question 11 of 18

    A shipping label was typed from a customer's order. Which line of the label is wrong?

    Line	Order	Label
    1	MR AMIR SALEH	MR AMIR SALEH
    2	1407 17 AVE SW	1407 71 AVE SW
    3	CALGARY AB T3C 0R4	CALGARY AB T3C 0R4

    • ALine 1
    • BNo line is wrong
    • CLine 2
    • DLine 3
    Show answer

    Answer: C. Line 2

    The order says 17 AVE SW but the label says 71 AVE SW. A swapped street number sends the parcel to a different street.

12. Question 12 of 18

    The Canada.ca style guide gives an example of a phone number with an extension. Which entry follows that style?

    • A5875550193-214
    • B(587) 555-0193 #214
    • C587.555.0193 x214
    • D587-555-0193 ext. 214
    Show answer

    Answer: D. 587-555-0193 ext. 214

    The Canada.ca style guide uses hyphens in phone numbers and writes an extension as "ext.", as in 613-999-9900 ext. 123.

13. Question 13 of 18

    Which part number matches PX-20B-7741-Q exactly?

    • APX-20B-7741-O
    • BPX-208-7741-Q
    • CPX-20B-7714-Q
    • DPX-20B-7741-Q
    Show answer

    Answer: D. PX-20B-7741-Q

    Compare the code group by group: PX, 20B, 7741, Q. The others contain 8 for B, 14 for 41, or O for Q.

14. Question 14 of 18

    A system only accepts digits after the hyphen in a serial number. The entry is SN-4O71. What should you check first?

    • AWhether the letter O should be the digit 0 (zero)
    • BWhether the serial number should contain more letters
    • CWhether the letters SN should be written in lowercase
    • DWhether the hyphen should be replaced with a space
    Show answer

    Answer: A. Whether the letter O should be the digit 0 (zero)

    O and 0 look alike. Because only digits are allowed after the hyphen, the O is almost certainly meant to be a zero.

15. Question 15 of 18

    These postal codes were entered in a customer database. How many are in the correct format (letter-number-letter, one space, number-letter-number)?

    Entry	Postal code
    1	K1A 0B1
    2	M5V-3L9
    3	V6B 4Y8
    4	R3C4T5
    5	H2X 1P5
    6	S7K 2L

    • A3
    • B6
    • C4
    • D2
    Show answer

    Answer: A. 3

    K1A 0B1, V6B 4Y8 and H2X 1P5 are correct. M5V-3L9 uses a hyphen, R3C4T5 has no space, and S7K 2L is missing a character.

16. Question 16 of 18

    Which label follows ALL of these Canada Post rules: capital letters, no # symbol, a hyphen between unit and street number, and a postal code with one space?

    Label	Line 1	Line 2	Line 3
    A	MS ROSA DIAZ	#4-88 KING ST W	TORONTO ON M5H 1A1
    B	MS ROSA DIAZ	4-88 KING ST W	TORONTO ON M5H 1A1
    C	Ms Rosa Diaz	4-88 King St W	Toronto ON M5H 1A1
    D	MS ROSA DIAZ	4-88 KING ST W	TORONTO ON M5H-1A1

    • ALabel D
    • BLabel C
    • CLabel A
    • DLabel B
    Show answer

    Answer: D. Label B

    Label A uses #, Label C is not in capital letters, and Label D has a hyphen in the postal code. Only Label B follows every rule.

17. Question 17 of 18

    An address reads: HALIFAX NB B3H 2Y9. Halifax is in Nova Scotia. What needs to be fixed?

    • AThe city name should be in lowercase
    • BThe postal code is in the wrong format
    • CThe province symbol should be NV
    • DThe province symbol should be NS
    Show answer

    Answer: D. The province symbol should be NS

    NB is New Brunswick. Nova Scotia's postal symbol is NS. Checking that the city and the province agree catches this kind of error.

18. Question 18 of 18

    The source postal code is V5K 0A1. Which entry is a transposition of it?

    • AV5K 0B1
    • BV5K 0A11
    • CV5K 0A
    • DV5K A01
    Show answer

    Answer: D. V5K A01

    In V5K A01, the 0 and the A have swapped places. The others show an omission, a duplication and a substitution.

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