Do I need RCG to work in a NSW pub or club?

You need it if your duties involve gaming machines, such as paying out winnings or working or serving in the gaming area. Hotel licensees, club secretaries and Responsible Gambling Officers need it too.

How hard is the RCG assessment?

It has 25 questions, mostly multiple choice and multiple answer. You must get all 25 right, but you can keep trying each question until you get it right. There is no set time limit.

How long does my RCG last?

The interim certificate lasts 90 days. The endorsement on your competency card lasts 5 years, and you renew it with the online RCG Refresher.

What is the difference between RCG and ARCG?

ARCG is the advanced course for Responsible Gambling Officers and senior roles such as licensees and club secretaries. You must complete RCG first.

NSW RCG Practice Test (Gambling) 2026

Q: Is this the official RCG assessment?

No. This is independent practice. Only Liquor & Gaming NSW Approved Training Providers deliver the course and the assessment.

Question 1 of 25

Who must complete Responsible Conduct of Gambling (RCG) training in NSW?

Anyone whose work duties involve gaming machines
Only managers who hold a full hotel licence
Only staff who repair and service gaming machines
Only staff who work in the gaming room after midnight

Show answer

Answer: A. Anyone whose work duties involve gaming machines

Liquor & Gaming NSW says RCG is mandatory for anyone whose work duties involve gaming machines, including staff who pay out winnings or patrol gaming areas.

Question 2 of 25

A staff member's only gaming task is walking through the gaming room to serve drinks. Do they need RCG?

Only if they work there more than 20 hours a week
No, serving drinks is not counted as gaming work
Only if they also pay out gaming machine wins
Yes, serving in a gaming machine area counts

Show answer

Answer: D. Yes, serving in a gaming machine area counts

RCG covers staff with gaming machine duties, staff who pay out winnings and staff who patrol or serve in a gaming machine area.

Question 3 of 25

Which club official must hold RCG?

Members who visit the club on weekends
The secretary of a registered club
The club's contract cleaner
The club's food delivery driver

Show answer

Answer: B. The secretary of a registered club

Secretaries of registered clubs must complete RCG, along with hotel licensees with a full hotel licence and gaming staff.

Question 4 of 25

From 30 June 2025, which club directors are exempt from RCG?

Directors who already hold an RSA endorsement
All club directors, with no exceptions
Directors of clubs with fewer than 100 members
Directors who have completed RGBO training

Show answer

Answer: D. Directors who have completed RGBO training

Directors of registered clubs with gaming machines need RCG unless they have completed RGBO training, from 30 June 2025.

Question 5 of 25

Who can deliver the NSW RCG course?

Only a Liquor & Gaming NSW Approved Training Provider
Any hotel manager who has held RCG for 5 years
Service NSW staff at a customer service centre
Any website that sells hospitality and gaming courses online

Show answer

Answer: A. Only a Liquor & Gaming NSW Approved Training Provider

Only Liquor & Gaming NSW Approved Training Providers can run mandatory industry training. Courses from unapproved providers may not lead to a competency card.

Question 6 of 25

How can the RCG course be delivered?

Only on the gaming floor of your own venue
Only by mail, using a printed workbook
Only by phone with a Liquor & Gaming NSW inspector
Face to face in a classroom or virtually online

Show answer

Answer: D. Face to face in a classroom or virtually online

Liquor & Gaming NSW says RCG can be delivered face to face in a classroom or virtually online by an approved provider.

Question 7 of 25

How many questions are in the online assessment you take after the RCG course?

100
10
40
25

Show answer

Answer: D. 25

After the course, you must pass an online assessment of 25 questions, mostly multiple choice and multiple answer, before you get your interim certificate.

Question 8 of 25

What do you need to pass the RCG online assessment?

There is no pass mark, so everyone who finishes passes
Half the questions correct, within 30 minutes
At least 18 of 25 correct, in a single attempt
All 25 correct, with unlimited attempts per question

Show answer

Answer: D. All 25 correct, with unlimited attempts per question

You must answer all 25 questions correctly to pass, and you can make unlimited attempts at each question.

Question 9 of 25

How long is the RCG interim certificate valid?

90 days
5 years
1 year
24 hours

Show answer

Answer: A. 90 days

The interim certificate is emailed after you pass the assessment. It is valid for 90 days and lets you work with gaming machines straight away.

Question 10 of 25

You do not yet have a NSW competency card. What do you take to a Service NSW centre after finishing RCG?

Only a recent utility bill with your address
Your interim certificate and 100 points of ID
A signed letter from your manager at the venue
Nothing, the card is posted automatically

Show answer

Answer: B. Your interim certificate and 100 points of ID

New card holders take their interim certificate and 100 points of ID to Service NSW for a proof of identity check.

Question 11 of 25

You already hold a NSW competency card for RSA. What happens when you complete RCG?

Your RSA is cancelled
The RCG endorsement is added to your existing card
You must wait 12 months
You must apply for a second, separate competency card

Show answer

Answer: B. The RCG endorsement is added to your existing card

If you already hold a competency card, the RCG endorsement is added to your physical and digital card.

Question 12 of 25

How often must the RCG endorsement be renewed?

Every 5 years, through the RCG Refresher
Never, once you pass it is valid for life
Every year, by repeating the full course
Every 10 years, through a face-to-face course

Show answer

Answer: A. Every 5 years, through the RCG Refresher

The RCG endorsement must be renewed every five years by completing the online RCG Refresher course.

Question 13 of 25

When will Liquor & Gaming NSW try to remind you that your competency card is about to expire?

On the day it expires
7 days before
1 year after it expires
90 days before

Show answer

Answer: D. 90 days before

Liquor & Gaming NSW sends a reminder by email or phone 90 days before the card expires, if your contact details are up to date.

Question 14 of 25

Does completing a full RCG course again before your card expires extend the expiry date?

Only for club staff
No, it does not extend your current card's expiry
Yes, by 1 year
Yes, the expiry date moves 5 years from the new course

Show answer

Answer: B. No, it does not extend your current card's expiry

Liquor & Gaming NSW says completing a full course before expiry does not extend the current expiry date. Use the refresher instead.

Question 15 of 25

You hold several endorsements on your competency card. When do they all expire?

Each one never expires
One year after the last course
Ten years from the most recent endorsement
Five years from the earliest endorsement

Show answer

Answer: D. Five years from the earliest endorsement

When a card has multiple endorsements, they all expire five years from the earliest one.

Question 16 of 25

What must you complete before enrolling in Advanced Responsible Conduct of Gambling (ARCG)?

A security licence
A university degree
RCG
A first aid course

Show answer

Answer: C. RCG

RCG is a prerequisite for ARCG, which builds on RCG for people in senior or harm minimisation roles.

Question 17 of 25

Which venues must have Responsible Gambling Officers (RGOs)?

Every venue in NSW that holds any kind of liquor licence at all
Only venues that are open for gaming after midnight
Only clubs with more than 1,000 members on their books
Hotels and clubs with over 20 gaming machine entitlements

Show answer

Answer: D. Hotels and clubs with over 20 gaming machine entitlements

RGOs are mandatory for all hotels and clubs with more than 20 gaming machine entitlements (GMEs).

Question 18 of 25

When must a Responsible Gambling Officer be on duty?

Only during inspections
Only after midnight
Whenever gaming machines are operating
Only on weekends

Show answer

Answer: C. Whenever gaming machines are operating

Liquor & Gaming NSW says RGOs must be on duty whenever gaming machines are operating.

Question 19 of 25

A hotel has 60 gaming machine entitlements. How many RGOs must be on duty under the standard table?

3
5
None
1

Show answer

Answer: D. 1

Venues with 21 to 99 GMEs need 1 RGO on duty. Venues with 100 to 299 need 2, and venues with 300 or more need 3.

Question 20 of 25

A large club has 350 gaming machine entitlements. How many RGOs must be on duty under the standard table?

3
1
2
6

Show answer

Answer: A. 3

Venues with 300 or more GMEs need 3 RGOs on duty, with 2 nominated RGOs focused on RGO duties between midnight and 8am.

Question 21 of 25

What training must a Responsible Gambling Officer hold?

Only an RCG interim certificate from the last 90 days
Responsible Service of Alcohol (RSA) only
A NSW security licence for crowd control
Advanced Responsible Conduct of Gambling (ARCG)

Show answer

Answer: D. Advanced Responsible Conduct of Gambling (ARCG)

RGOs must complete ARCG and hold an ARCG competency card. Responsible Gambling Managers must hold ARCG too.

Question 22 of 25

Which is a key duty of a Responsible Gambling Officer?

Increasing gaming turnover by promoting jackpots to regular players
Watching gaming areas and talking with patrons at risk of harm
Setting drink prices and happy hour specials for the bar
Repairing faulty gaming machines and clearing note jams

Show answer

Answer: B. Watching gaming areas and talking with patrons at risk of harm

RGOs monitor gaming areas, engage with at-risk patrons, support staff, help with self-exclusion and maintain the gambling incident register.

Question 23 of 25

Between midnight and 8am, what is expected of a nominated RGO?

They must also run the kitchen for late meals
They must close the gaming room until 8am
They must be primarily focused on RGO duties
They can leave the venue once the bar closes

Show answer

Answer: C. They must be primarily focused on RGO duties

After midnight, a nominated RGO must focus mainly on RGO duties and may serve alcohol only while keeping sight of the gaming area.

Question 24 of 25

The RGO goes on a meal break. Who should cover RGO duties?

A staff member with ARCG training
Nobody, gaming can continue unwatched
A regular customer
A security guard with no gaming training

Show answer

Answer: A. A staff member with ARCG training

Someone with ARCG training must cover RGO duties during breaks. Liquor & Gaming NSW does not recommend using security officers as RGOs.

Question 25 of 25

Since 1 July 2024, which venues must keep a gambling incident register?

Only casinos and venues with a 24-hour gaming licence
Only venues that have more than 300 gaming machine entitlements
Only hotels with a bottle shop attached to the venue
All hotels and clubs that hold and operate gaming machines

Show answer

Answer: D. All hotels and clubs that hold and operate gaming machines

All hotels and registered clubs with gaming machine entitlements or permits must keep one. Venues that never operate machines are exempt.

NSW RCG Practice Test (Gambling) 2026

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