Restaurant Server and Host Course (US): Serving alcohol responsibly

1. Question 1 of 17

   What is the minimum legal drinking age in the United States?

   • A21
   • B19
   • C20
   • D18
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   Answer: A. 21

   The minimum legal drinking age in every state is 21, a national standard tied to the National Minimum Drinking Age Act of 1984.

2. Question 2 of 17

   Which federal law led every state to set the drinking age at 21?

   • AThe Fair Labor Standards Act of 1938, as amended
   • BThe FASTER Act
   • CThe National Minimum Drinking Age Act of 1984
   • DThe Americans with Disabilities Act
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   Answer: C. The National Minimum Drinking Age Act of 1984

   Before the National Minimum Drinking Age Act of 1984, the drinking age could differ by state. Today it is 21 everywhere.

3. Question 3 of 17

   According to the BLS, what is the most common minimum age for workers who serve alcohol?

   • AServers must be 16
   • BThere is no minimum age anywhere
   • CEvery state requires servers to be 21
   • DMost states require servers to be at least 18, and some set an older age
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   Answer: D. Most states require servers to be at least 18, and some set an older age

   The BLS notes that most states require alcohol servers to be at least 18, while some states set an older minimum.

4. Question 4 of 17

   In California, who must complete Responsible Beverage Service (RBS) training?

   • AOnly bar owners and the licensee on the permit
   • BOnly guests who order alcohol
   • COnly delivery drivers
   • DOn-premises alcohol servers and their managers
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   Answer: D. On-premises alcohol servers and their managers

   Since July 1, 2022, California has required on-premises alcohol servers and their managers to complete RBS training and pass the ABC exam.

5. Question 5 of 17

   In California, how soon after starting work must a server be RBS certified?

   • AWithin 7 days
   • BWithin 60 days
   • CWithin 1 year
   • DBefore their 21st birthday
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   Answer: B. Within 60 days

   California ABC requires servers and managers to be certified within 60 days of their start date. The RBS certification is valid for three years.

6. Question 6 of 17

   In Washington State, which MAST permit lets an 18-year-old serve alcohol?

   • AClass 13 (server)
   • BNo permit is needed in Washington
   • CClass 12 (mixologist)
   • DClass 1 (driver)
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   Answer: A. Class 13 (server)

   Washington's Class 13 MAST permit is for servers aged 18 and older. The Class 12 mixologist permit requires age 21.

7. Question 7 of 17

   In Washington, how soon after hire must a server get the right MAST permit, and where must it be kept?

   • AWithin 60 days, and readily available for inspection at work
   • BWithin 1 year, kept at home
   • CWithin 5 years, kept by the manager in a locked office safe at the restaurant
   • DBefore the first shift, mailed to the state
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   Answer: A. Within 60 days, and readily available for inspection at work

   Washington requires the MAST permit within 60 days of hire, and workers must keep it readily available for inspection while at work. Permits last five years.

8. Question 8 of 17

   In Oregon, what must a server have before mixing, selling or serving alcohol?

   • AAn OLCC Alcohol Service Permit (or a temporary permit) after the required steps
   • BA bartender's college degree
   • CNothing, if they are over 21
   • DOnly a food handler card
   Show answer

   Answer: A. An OLCC Alcohol Service Permit (or a temporary permit) after the required steps

   Oregon requires workers who mix, serve or sell alcohol at licensed locations, and their managers, to have an Alcohol Service Permit. Applicants must be 18 or older.

9. Question 9 of 17

   Is TABC seller-server certification required by Texas state law for every server?

   • AYes, before the first shift
   • BNo, but many employers require it, and it helps the business qualify for safe harbor
   • CNo, Texas does not allow server training
   • DYes, but only for servers under 21
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   Answer: B. No, but many employers require it, and it helps the business qualify for safe harbor

   TABC says state law does not require certification, but many employers do. For safe harbor, employees and their managers must be certified within 30 days of hire.

10. Question 10 of 17

    Using California ABC's guidance, which ID is acceptable proof of age?

    • AA birth certificate
    • BA current, government-issued card with name, date of birth, photo and physical description
    • CA school ID with a photo
    • DAn expired driver's license
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    Answer: B. A current, government-issued card with name, date of birth, photo and physical description

    California ABC lists six features of a bona fide ID: issued by a US government agency, name, date of birth, photo, physical description, and currently valid.

11. Question 11 of 17

    In California, what does a vertical driver license usually tell you?

    • AThe holder is over 65
    • BThe license is fake
    • CThe holder was under 21 when it was issued
    • DThe holder is a commercial truck or bus driver
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    Answer: C. The holder was under 21 when it was issued

    California ABC notes that a minor's license or ID card is vertical, while adult cards are horizontal. Always check the date of birth too.

12. Question 12 of 17

    In California ABC's ID-checking method, what should you do if you have any doubt about an ID?

    • AAccept it if the guest is polite
    • BAsk a coworker to guess the age
    • CRefuse the sale of alcohol
    • DServe one drink only
    Show answer

    Answer: C. Refuse the sale of alcohol

    California ABC advises refusing the sale whenever you have any doubt about an identification.

13. Question 13 of 17

    Which is a common sign that a guest may be intoxicated?

    • ASlurred speech and stumbling
    • BSpeaking a different language
    • COrdering a salad
    • DAsking for the check
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    Answer: A. Slurred speech and stumbling

    California ABC lists slurred speech, stumbling, swaying and fumbling with money among the visible signs of intoxication.

14. Question 14 of 17

    According to California ABC, when is a person "obviously intoxicated"?

    • AOnly when a breath test shows a blood alcohol level of 0.08% or more
    • BWhen the average person can plainly see they are intoxicated
    • COnly after four drinks
    • DOnly when they are driving
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    Answer: B. When the average person can plainly see they are intoxicated

    In California it is illegal to sell or give alcohol to an obviously intoxicated person, judged by what an average person can plainly see. Other states have their own similar laws.

15. Question 15 of 17

    A guest shows clear signs of intoxication and orders another beer. What is the best way to refuse?

    • AServe a smaller beer instead
    • BAnnounce loudly that they are drunk
    • CInvolve your manager, speak privately and calmly, and offer water, food or a ride
    • DIgnore the order and hope they leave
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    Answer: C. Involve your manager, speak privately and calmly, and offer water, food or a ride

    Refuse in a calm, private and non-judging way, with your manager's support. Offering food, water or a safe ride helps protect the guest and others.

16. Question 16 of 17

    According to California ABC, when should you fill out an incident log after refusing service?

    • AOnly if the police ask
    • BRight after the incident
    • CAt the end of the week
    • DNever; logs are not needed
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    Answer: B. Right after the incident

    California ABC advises completing the incident log immediately after an incident. A complete, accurate log can protect you and the business later.

17. Question 17 of 17

    Using the drink chart on California ABC's intoxication page, which equals one standard drink?

    • A10 oz of 12% wine
    • B12 oz of 5% beer
    • C24 oz of 5% beer
    • D3 oz of 80-proof liquor
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    Answer: B. 12 oz of 5% beer

    A standard drink is about 12 oz of 5% beer, 5 oz of 12% wine, or 1.5 oz of 80-proof liquor.

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