Can a minor come into a cannabis store with a parent?

No. In Alberta no minor may enter a licensed cannabis store, and in Ontario there is no entry for people under 19. A parent and child would need to shop separately.

Do the rules differ between provinces?

Yes. Each province sets its own minimum age and store rules through its regulator, such as the AGLC in Alberta and the AGCO in Ontario. Learn the rules where you work.

What should I do if the store is robbed?

Stay calm, do what the robber asks and do not resist or chase. When it is safe, press the panic button or call 911, then protect the scene and ask witnesses to stay.

Accredited ba o opisyal na kinikilala ang sertipiko?

Hindi. Ito ay pribadong sertipiko ng pagkumpleto para lamang sa kaalaman. Hindi ito kinikilala, hindi accredited at hindi inaprubahan ng anumang pamahalaan, ahensyang nagbibigay ng lisensya, regulator o institusyong pang-edukasyon, at hindi nito pinapalitan ang anumang lisensya, sertipikasyon o pagsasanay na hinihingi ng batas.

Cannabis Retail Store Security Course 2026

Tanong 1 ng 25

Under federal law, how much legal dried cannabis (or equivalent) may an adult possess in public?

Up to 100 grams
Up to 30 grams
Up to 15 grams
Up to 60 grams

Ipakita ang sagot

Sagot: B. Up to 30 grams

The federal limit for adults in public is 30 grams of legal dried cannabis or the equivalent.

Tanong 2 ng 25

What is the minimum legal age for cannabis in Alberta?

18
16
19
21

Ipakita ang sagot

Sagot: A. 18

Alberta's minimum age is 18. Most provinces and territories use 19, and Quebec uses 21.

Tanong 3 ng 25

What is the minimum legal age for cannabis in Quebec?

18
21
19
25

Ipakita ang sagot

Sagot: B. 21

Quebec has set its minimum age at 21. Provinces may raise the federal minimum of 18 but not lower it.

Tanong 4 ng 25

Who may not enter an authorized cannabis store in Ontario?

Anyone under 21
Anyone under 18
Anyone under 25 who has no parent with them
Anyone under 19

Ipakita ang sagot

Sagot: D. Anyone under 19

The AGCO says there is no entrance for people under 19 at authorized cannabis stores in Ontario.

Tanong 5 ng 25

In both Alberta and Ontario cannabis stores, staff must check the ID of anyone who appears to be under what age?

30
25
40
19

Ipakita ang sagot

Sagot: B. 25

Both the AGLC and the AGCO require ID checks for anyone who appears to be under 25.

Tanong 6 ng 25

Which ID meets Alberta's rules for valid primary ID at a cannabis store?

A college student card with a photo
A clear photocopy of a driver's licence
An original, unexpired government-issued photo ID with name and date of birth
A driver's licence that expired last month

Ipakita ang sagot

Sagot: C. An original, unexpired government-issued photo ID with name and date of birth

AGLC rules say primary ID must be government issued, show a photo, name, date of birth and a unique number, be unexpired, and be an original.

Tanong 7 ng 25

In Alberta, a customer shows an out-of-province ID you do not recognize and are unsure about. What should staff do?

Ask for a second piece of government-issued ID
Accept it without checking
Refuse every out-of-province ID
Call the province that issued it

Ipakita ang sagot

Sagot: A. Ask for a second piece of government-issued ID

When ID seems not genuine or is unfamiliar, AGLC rules say to ask for a second piece of government-issued ID.

Tanong 8 ng 25

A parent wants to bring their 15-year-old into an Alberta cannabis store while they shop. What is the rule?

The minor may enter if the parent stays with them
The minor may not enter the store
The minor may enter but not buy anything
The minor may wait just inside the door

Ipakita ang sagot

Sagot: B. The minor may not enter the store

Under Alberta law, no minor may enter a licensed retail cannabis store, even with a parent.

Tanong 9 ng 25

A customer is slurring their words and is unsteady on their feet. What applies?

They can buy up to 5 grams
Staff must not sell cannabis to a person who appears intoxicated
They can buy if a friend pays
They can buy if they show valid ID

Ipakita ang sagot

Sagot: B. Staff must not sell cannabis to a person who appears intoxicated

Selling to a person who appears intoxicated by alcohol or drugs is not allowed in Alberta and Ontario stores.

Tanong 10 ng 25

A customer who was refused service because they appear intoxicated says they drove to the store. What does AGLC guidance say to do?

Give them a coffee and send them off
Take their keys by force
Suggest a taxi and offer to call one
Tell them to drive slowly

Ipakita ang sagot

Sagot: C. Suggest a taxi and offer to call one

AGLC guidance is to suggest a taxi and offer to call one when an intoxicated person has driven to the store.

Tanong 11 ng 25

An apparently intoxicated person gets into a car to drive away. What should you do?

Note the plate, vehicle model, colour and direction, and notify police right away
Do nothing, because they have left the store
Follow them in your own vehicle
Stand in front of the car to stop it

Ipakita ang sagot

Sagot: A. Note the plate, vehicle model, colour and direction, and notify police right away

AGLC guidance says to record the vehicle details and direction of travel and notify police immediately.

Tanong 12 ng 25

In Alberta, must a contracted security guard working in a cannabis store hold SellSafe certification?

Yes, security staff need it, whether directly employed or contracted
No, only cashiers need it
Only if the guard handles cash
No, only the store owner needs it

Ipakita ang sagot

Sagot: A. Yes, security staff need it, whether directly employed or contracted

AGLC lists security staff, directly employed or contracted, among the people who must hold SellSafe certification.

Tanong 13 ng 25

In Ontario, who must complete AGCO-approved training, such as CannSell, before their first day in a cannabis store?

Everyone working in the store, including people providing security services
Only staff who work more than 20 hours a week
Only cashiers
Only the store manager

Ipakita ang sagot

Sagot: A. Everyone working in the store, including people providing security services

The AGCO requires everyone working in a cannabis retail store, including people providing security, to complete approved training first.

Tanong 14 ng 25

In Alberta, how long must a cannabis store keep its video recordings?

At least 30 days
At least 7 days
At least 60 days
At least 1 year

Ipakita ang sagot

Sagot: C. At least 60 days

AGLC requires a minimum of 60 days of recording retention, and footage must be kept if an investigation is pending.

Tanong 15 ng 25

Where must panic or robbery buttons be installed in an Alberta cannabis store?

Only at the front door
At every point-of-sale position
Only in the storage room
Only in the manager's office

Ipakita ang sagot

Sagot: B. At every point-of-sale position

AGLC requires panic or robbery buttons at all point-of-sale positions, as part of a professionally monitored alarm.

Tanong 16 ng 25

A customer refused service gets loud and angry at the door. What is the best approach?

Argue about the rule until they agree
Serve them to avoid trouble
Push them out the door
Stay calm, explain the rule briefly and give them a way to leave with dignity

Ipakita ang sagot

Sagot: D. Stay calm, explain the rule briefly and give them a way to leave with dignity

Calm, short explanations and a way out help tension come down. Serving them would break the rules.

Tanong 17 ng 25

In Alberta, where must cannabis be kept after the store closes?

On open shelves with the lights on
In a locked showcase or a locked storage room that only authorized staff can open
At the manager's home
In the guard's vehicle

Ipakita ang sagot

Sagot: B. In a locked showcase or a locked storage room that only authorized staff can open

AGLC rules say that after hours all cannabis must be in a locked showcase or a locked storage room for authorized staff only.

Tanong 18 ng 25

In an Ontario cannabis store, who may handle cannabis before it is purchased?

Customers with a medical document
Customers who have shown ID
Only staff
Any customer over 19

Ipakita ang sagot

Sagot: C. Only staff

The AGCO says cannabis is stored securely and only staff may handle it before it has been purchased.

Tanong 19 ng 25

In Alberta, a sale would put a customer over 30 grams for one visit. What applies?

Complete it if they promise not to carry it in public
Split it into two receipts
The sale must not be completed
Complete it if they pay cash

Ipakita ang sagot

Sagot: C. The sale must not be completed

AGLC rules limit purchases to 30 grams or equivalent per person per visit; a sale over that limit must not be completed.

Tanong 20 ng 25

Under the federal Cannabis Act, selling cannabis to a person under 18 is…

only a minor provincial ticket
legal in Alberta
allowed if a parent agrees
a serious offence that can bring up to 14 years in prison

Ipakita ang sagot

Sagot: D. a serious offence that can bring up to 14 years in prison

Section 10 of the Cannabis Act makes selling to a person under 18 an offence; on indictment the maximum is 14 years.

Tanong 21 ng 25

An armed person demands cannabis and cash. What should you do?

Stay calm, do what they ask and do not resist or chase them
Fight to protect the product
Try to lock them inside
Chase them out of the store

Ipakita ang sagot

Sagot: A. Stay calm, do what they ask and do not resist or chase them

Products can be replaced; people cannot. Comply, stay calm and focus on remembering details.

Tanong 22 ng 25

A robber has just left the store. What should you do next?

Let witnesses leave and call them later
Post the video online to find the robber
Call 911, protect the scene and ask witnesses to stay
Clean up so the store can reopen

Ipakita ang sagot

Sagot: C. Call 911, protect the scene and ask witnesses to stay

Call 911 first, lock the doors if safe, keep the scene untouched and ask witnesses to wait for police.

Tanong 23 ng 25

When should a robbery panic button be pressed?

Only after the robber has been caught
Only when it is safe to do so without the robber noticing
Right in front of the robber
Never, because it upsets customers

Ipakita ang sagot

Sagot: B. Only when it is safe to do so without the robber noticing

Pressing a button in view of an armed robber can put people in danger. Activate it when it is safe.

Tanong 24 ng 25

When you arrive to open the store, you see the back door has been forced. What should you do?

Open as usual and report it later
Clean up the broken parts first
Go in to see if anyone is still inside
Do not go in; move to a safe place and call police

Ipakita ang sagot

Sagot: D. Do not go in; move to a safe place and call police

An intruder may still be inside, and the scene is evidence. Stay out and call police.

Tanong 25 ng 25

In Alberta, who should store staff contact if they have information about illegal or stolen cannabis?

The nearest AGLC office
A local newspaper
Only the cannabis supplier
The federal tax office

Ipakita ang sagot

Sagot: A. The nearest AGLC office

AGLC rules say licensees and staff with information about illegal or stolen cannabis must contact the nearest AGLC office.

Cannabis Retail Store Security Course 2026

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