ProServe Practice Test (Alberta) 2026: Teste prático 3

Teste prático 3 de 3 — ProServe Practice Test (Alberta): mais 25 perguntas com respostas e explicações.

Serviço de bebidas alcoólicas
Alberta
86 perguntas
Verificado em 10 de outubro de 2026

Pergunta 1 de 25
Which sign shows that a guest's reactions have slowed?
- Laughing at a joke
- Slurred speech and a long pause before answering
- Walking quickly to the washroom
- Checking their phone
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Resposta: B. Slurred speech and a long pause before answering
Slow reactions show up as slurred or slow speech, glassy eyes and losing their train of thought.
Pergunta 2 de 25
Which practice helps prevent over-service?
- Serving doubles automatically
- Offering food and non-alcoholic drinks
- Running drinking games
- Selling drinks very cheaply to encourage fast drinking
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Resposta: B. Offering food and non-alcoholic drinks
Food, water and non-alcoholic options slow drinking. Cheap drink deals and drinking games encourage over-consumption.
Pergunta 3 de 25
A guest's driver's licence expired last month. What should you do?
- Accept it if a friend vouches for them
- Accept it if the photo matches
- Accept it because it only just expired
- Do not accept it as proof of age
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Resposta: D. Do not accept it as proof of age
Expired ID is not acceptable proof of age. Ask for another valid government-issued photo ID.
Pergunta 4 de 25
Which behaviour shows a guest's judgement is impaired?
- Speaking quietly with a friend
- Choosing a meal
- Asking for directions
- Buying rounds for strangers or making rude comments
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Resposta: D. Buying rounds for strangers or making rude comments
Poor judgement includes careless spending, rude or risky behaviour, and drinking faster than before.
Pergunta 5 de 25
A young-looking guest shows a college student card with a photo. What should you do?
- Accept it if a friend says the guest is of age
- Accept it if the guest seems confident
- Accept it because it has a photo
- Ask for valid government-issued photo ID instead
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Resposta: D. Ask for valid government-issued photo ID instead
Student cards are not government-issued proof of age. Ask for a driver's licence, passport or other government photo ID.
Pergunta 6 de 25
How much wine at 12% alcohol makes one standard drink in Canada?
- 375 ml (half a bottle)
- 75 ml (2.5 oz)
- 142 ml (5 oz)
- 250 ml (8.5 oz)
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Resposta: C. 142 ml (5 oz)
One standard drink is a 142 ml (5 oz) glass of 12% wine.
Pergunta 7 de 25
About how much alcohol can the body remove in one hour?
- About three standard drinks
- Any amount, if the person drinks water
- About half a bottle of wine
- About one standard drink
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Resposta: D. About one standard drink
The liver clears alcohol slowly, roughly one standard drink an hour. Nothing you can do speeds this up.
Pergunta 8 de 25
What is the legal drinking age in most provinces and in the territories?
- 21
- 20
- 19
- 18
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Resposta: C. 19
Most provinces and all three territories set the legal drinking age at 19. Alberta, Manitoba and Quebec use 18.
Pergunta 9 de 25
An intoxicated guest insists on driving home. What is the best action?
- Give them a coffee and then let them drive
- Give them their keys and say goodbye
- Let them leave quietly to avoid a scene
- Help arrange a safe ride, involve your manager, and call police if they still try to drive
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Resposta: D. Help arrange a safe ride, involve your manager, and call police if they still try to drive
Your duty of care can continue after the guest leaves. Offer a taxi, rideshare or sober driver, and call police if they drive away impaired.
Pergunta 10 de 25
A 341 ml bottle of strong beer is 7% alcohol. Compared with a 5% beer of the same size, it has:
- Less alcohol
- Exactly 2 standard drinks
- The same amount of alcohol
- More alcohol, about 1.4 standard drinks
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Resposta: D. More alcohol, about 1.4 standard drinks
Stronger beer has more alcohol in the same amount of liquid. 7% is 1.4 times 5%, so the bottle is about 1.4 standard drinks.
Pergunta 11 de 25
When should you ask a guest for proof of age?
- Only on weekends
- Only when they seem intoxicated
- Only when they pay cash
- When they look younger than the age set by law or your workplace policy, often 25
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Resposta: D. When they look younger than the age set by law or your workplace policy, often 25
Many policies say to check anyone who looks under 25. That gives a safety margin above the legal drinking age.
Pergunta 12 de 25
A guest has their last drink at 11 p.m. What can happen to their BAC after that?
- It can keep rising for a while as alcohol is still absorbed
- It stays the same until the guest eats
- It falls quickly if the guest drinks a coffee
- It drops to zero within 15 minutes
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Resposta: A. It can keep rising for a while as alcohol is still absorbed
Alcohol still in the stomach and intestine keeps moving into the blood, so BAC can rise after the last drink. A guest may look fine at last call and be more impaired later.
Pergunta 13 de 25
Which sign means a guest may have alcohol poisoning and needs emergency help?
- Asking for the bill
- Laughing loudly with friends
- Talking a lot about sports
- Slow or irregular breathing and they cannot be woken up
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Resposta: D. Slow or irregular breathing and they cannot be woken up
Trouble breathing, being unable to wake up, seizures, vomiting while confused, and pale or bluish skin are signs of alcohol poisoning. Call 911.
Pergunta 14 de 25
Why is giving an intoxicated guest "one last drink" to calm them down a bad idea?
- It is allowed if the drink is free
- It adds alcohol to someone already intoxicated and increases risk and liability
- It is a good way to end the night politely
- It lowers their BAC
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Resposta: B. It adds alcohol to someone already intoxicated and increases risk and liability
Serving any more alcohol to an intoxicated person breaks the law and makes harm more likely.
Pergunta 15 de 25
Under Canada's Guidance on Alcohol and Health, how is drinking 7 or more standard drinks a week described?
- Increasingly high risk
- Moderate risk
- Low risk
- No risk for healthy adults
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Resposta: A. Increasingly high risk
At 7 or more standard drinks a week, the risk of harms such as heart disease and stroke becomes increasingly high.
Pergunta 16 de 25
What must acceptable proof-of-age ID have?
- It is government-issued, not expired, and has a photo and date of birth
- It has a school logo and a photo
- It shows the person's name and bank
- It is a clear photocopy of a driver's licence
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Resposta: A. It is government-issued, not expired, and has a photo and date of birth
Proof of age should be original, valid, government-issued photo ID that shows the date of birth.
Pergunta 17 de 25
Why do women often reach a higher BAC than men after the same number of drinks?
- Their livers cannot process alcohol at all
- They absorb alcohol through the skin
- They always drink faster
- They usually have less body water to dilute the alcohol
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Resposta: D. They usually have less body water to dilute the alcohol
On average, women have less body water and more body fat than men of the same weight, so alcohol is less diluted and BAC is higher.
Pergunta 18 de 25
Does your responsibility for an intoxicated guest end the moment they walk out the door?
- Yes, as long as they paid their bill
- Only if they come back the next day
- Yes, always
- No. You may still be responsible if harm, such as impaired driving, was foreseeable
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Resposta: D. No. You may still be responsible if harm, such as impaired driving, was foreseeable
Duty of care can extend beyond the door. Helping the guest get home safely protects them, the public and the business.
Pergunta 19 de 25
While you wait for help, how should you place an unconscious person who is still breathing?
- Flat on their back
- On their side in the recovery position
- Sitting up with their head tipped back
- Standing, held up by two people
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Resposta: B. On their side in the recovery position
Lying on their side keeps the airway open and helps stop them from choking if they vomit.
Pergunta 20 de 25
Why is mixing alcohol with sleeping pills or opioid painkillers dangerous?
- Alcohol makes the medication work better and more safely
- It only causes a mild headache
- Both slow the body down, and together they can slow breathing to a dangerous level
- The medication cancels out the alcohol
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Resposta: C. Both slow the body down, and together they can slow breathing to a dangerous level
Alcohol and these drugs are both depressants. Together their effects add up and can stop a person from breathing properly.
Pergunta 21 de 25
What kind of drug is alcohol?
- A painkiller that has no effect on the brain
- A depressant that slows down the brain and body
- A stimulant that speeds up the brain
- A vitamin that the body needs every day
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Resposta: B. A depressant that slows down the brain and body
Alcohol is a depressant. It slows the central nervous system, which affects judgement, reaction time and coordination.
Pergunta 22 de 25
In a licensed establishment, may an adult buy a drink and give it to a friend who is under the legal drinking age?
- No. Supplying alcohol to a minor is against provincial law
- Yes, if the minor is 17
- Yes, if it is only beer
- Yes, if the adult pays for it
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Resposta: A. No. Supplying alcohol to a minor is against provincial law
Selling or supplying alcohol to a minor is an offence in every province and territory. Watch for drinks being passed to young guests.
Pergunta 23 de 25
Which is an early sign that a guest is becoming intoxicated?
- They ask to see the menu
- They pay with a debit card
- They order a glass of water
- They become louder and more talkative than when they arrived
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Resposta: D. They become louder and more talkative than when they arrived
Lowered inhibitions, such as getting louder, overly friendly or more talkative, are often the first signs.
Pergunta 24 de 25
Why should you record refusals and incidents in an incident log?
- It bans the guest from every bar in the province
- It records what happened and shows the business acted responsibly
- It is needed to fine the guest
- It is used to work out tips
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Resposta: B. It records what happened and shows the business acted responsibly
A written record made at the time can help protect staff and the business if there is a complaint, an inspection or a lawsuit.
Pergunta 25 de 25
A guest seems far more intoxicated than the two drinks she had would explain. What should you suspect?
- She is pretending to be drunk
- Her drink may have been spiked, so get help and keep her safe
- She has a high tolerance
- Nothing, this is normal after two drinks
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Resposta: B. Her drink may have been spiked, so get help and keep her safe
Sudden, severe impairment after a small amount can be a sign of drink spiking. Do not leave her alone; tell your manager and call 911 if needed.

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