Victoria Security Licence Test Practice 2026: Teste prático 2

1. Pergunta 1 de 25

   Which qualification is the usual entry-level training for unarmed security guards and crowd controllers in Australia?

   • AA Certificate II in Hospitality
   • BCPP40719 Certificate IV in Security Management
   • CCPP20218 Certificate II in Security Operations
   • DCPP30619 Certificate III in Investigative Services
   Mostrar resposta

   Resposta: C. CPP20218 Certificate II in Security Operations

   States such as Victoria and Queensland list the Certificate II in Security Operations (CPP20218) as the training for unarmed guard and crowd control work.

2. Pergunta 2 de 25

   Why is holding a person face down on the ground dangerous?

   • AIt is only dangerous on wet ground
   • BIt makes them easier to identify
   • CIt can make it hard for them to breathe
   • DIt is not dangerous if they are intoxicated
   Mostrar resposta

   Resposta: C. It can make it hard for them to breathe

   Pressure on the chest or back can restrict breathing (positional asphyxia), especially for people who are intoxicated or exhausted. Monitor anyone you restrain and get medical help if needed.

3. Pergunta 3 de 25

   Which is an early warning sign that a person may become aggressive?

   • AWalking calmly to the exit
   • BAsking for directions
   • CRaised voice, clenched fists and pacing
   • DSmiling and making small talk
   Mostrar resposta

   Resposta: C. Raised voice, clenched fists and pacing

   Changes in voice, posture and movement often come before aggression. Noticing them early gives you time to de-escalate.

4. Pergunta 4 de 25

   When checking photo ID, what should you look for?

   • AThat the photo matches, the card is not expired and there are no signs of tampering
   • BOnly the card's colour
   • COnly the person's first name
   • DWhether the person smiles
   Mostrar resposta

   Resposta: A. That the photo matches, the card is not expired and there are no signs of tampering

   Checking the photo, details, expiry and security features helps spot fake, altered or borrowed cards.

5. Pergunta 5 de 25

   What is the key principle for any use of force by a security officer?

   • AUse as much force as it takes to win
   • BUse force whenever you are insulted
   • CUse force only after it is approved in writing
   • DUse only force that is reasonable and necessary in the circumstances
   Mostrar resposta

   Resposta: D. Use only force that is reasonable and necessary in the circumstances

   Australian laws on self-defence and arrest only protect force that is reasonable in the circumstances. Anything more can be a criminal offence.

6. Pergunta 6 de 25

   Who has the primary duty of care for the health and safety of workers under the model WHS laws?

   • AThe person conducting a business or undertaking (PCBU)
   • BThe local council
   • CEach customer of the business
   • DThe workers' union
   Mostrar resposta

   Resposta: A. The person conducting a business or undertaking (PCBU)

   The PCBU must ensure the health and safety of workers while at work and of others who may be affected by the work.

7. Pergunta 7 de 25

   Who issues security licences in Australia?

   • AOne federal agency issues a single national licence
   • BYour employer issues your licence
   • CEach state and territory runs its own licensing system
   • DYour training provider issues your licence
   Mostrar resposta

   Resposta: C. Each state and territory runs its own licensing system

   Security licensing is a state and territory matter. For example, Victoria Police licenses guards in Victoria and the Office of Fair Trading does so in Queensland.

8. Pergunta 8 de 25

   You receive a phone call saying there is a bomb in the building. What should you do?

   • AEvacuate silently without telling anyone
   • BStay calm, keep the caller talking and write down their exact words
   • CHang up straight away
   • DTell the caller they are lying
   Mostrar resposta

   Resposta: B. Stay calm, keep the caller talking and write down their exact words

   Details such as the caller's words, voice and background noise help police. Follow your site's bomb threat procedure and report at once.

9. Pergunta 9 de 25

   Why should people not use lifts during a fire evacuation?

   • ALifts are reserved for security only
   • BLifts are too slow at night
   • CLifts automatically go to the roof
   • DLifts can fail or open onto a fire floor
   Mostrar resposta

   Resposta: D. Lifts can fail or open onto a fire floor

   Power can fail and lift shafts can fill with smoke. Use stairs and follow the site's emergency plan.

10. Pergunta 10 de 25

    What makes a radio message effective?

    • AKeeping it short and clear, and thinking before you speak
    • BShouting so everyone hears
    • CUsing slang your team knows
    • DSpeaking fast to save airtime
    Mostrar resposta

    Resposta: A. Keeping it short and clear, and thinking before you speak

    Short, planned messages are easier to understand and keep the channel free for urgent calls.

11. Pergunta 11 de 25

    How should you describe a person in a report?

    • AWork from head to toe and include features that are hard to change, like height and tattoos
    • BWrite 'normal looking'
    • CGuess their name
    • DOnly describe their clothing colour
    Mostrar resposta

    Resposta: A. Work from head to toe and include features that are hard to change, like height and tattoos

    A systematic description helps police identify someone. Fixed features matter because clothes can be changed.

12. Pergunta 12 de 25

    You find a hazard, such as a broken step, during a patrol. What should you do?

    • AFix it yourself with any tools you find
    • BIgnore it because it is not your job
    • CMention it at next month's meeting
    • DMake the area safe if you can and report it
    Mostrar resposta

    Resposta: D. Make the area safe if you can and report it

    Reporting hazards quickly prevents injuries. Use barriers or signs if you can do so safely while waiting for repairs.

13. Pergunta 13 de 25

    A manager tells you to refuse entry to people because of their race. What should you do?

    • ARefuse to follow the instruction, because race discrimination is unlawful
    • BFollow it if the dress code allows
    • CFollow it because the manager is in charge
    • DFollow it only on busy nights
    Mostrar resposta

    Resposta: A. Refuse to follow the instruction, because race discrimination is unlawful

    Federal and state anti-discrimination laws make it unlawful to refuse service because of race. Entry decisions must be based on fair and lawful reasons such as intoxication or behaviour.

14. Pergunta 14 de 25

    Why is the 24-hour clock often used in security records?

    • AIt avoids confusion between morning and evening times
    • BIt is shorter to write
    • CIt hides the time from the public
    • DIt is required on every form in Australia
    Mostrar resposta

    Resposta: A. It avoids confusion between morning and evening times

    Writing 2130 instead of 9:30 removes any doubt about am or pm.

15. Pergunta 15 de 25

    Which is a sign of dangerous fatigue on a long shift?

    • AChecking the time often
    • BFeeling hungry at lunchtime
    • CTrouble concentrating and nodding off
    • DWanting to talk to a co-worker
    Mostrar resposta

    Resposta: C. Trouble concentrating and nodding off

    Fatigue slows reactions and affects judgement. Report it to your supervisor and follow your employer's fatigue procedures.

16. Pergunta 16 de 25

    You make a mistake in your notebook. How should you correct it?

    • AScribble over it until it cannot be read
    • BTear the page out
    • CCover it with correction fluid
    • DRule a single line through it so it can still be read, and initial it
    Mostrar resposta

    Resposta: D. Rule a single line through it so it can still be read, and initial it

    Corrections must stay visible so nobody can claim the notes were changed. Never remove pages.

17. Pergunta 17 de 25

    If there is a dispute about whether a security officer's force was reasonable, who finally decides?

    • AA court, looking at all the circumstances
    • BThe crowd who watched
    • CThe client who hired the company
    • DThe security officer alone
    Mostrar resposta

    Resposta: A. A court, looking at all the circumstances

    Whether force was reasonable is judged by a court on the facts. Good notes and reports help show what you saw and why you acted.

18. Pergunta 18 de 25

    When you arrest someone, what should you tell them?

    • AOnly the phone number of your company
    • BThat they are under arrest and the reason for it
    • CNothing, so they do not argue
    • DOnly your first name
    Mostrar resposta

    Resposta: B. That they are under arrest and the reason for it

    A person has a right to know they are under arrest and why. Saying it clearly also helps prevent the situation from escalating.

19. Pergunta 19 de 25

    Which hazard control is the most effective?

    • ATelling people to be careful
    • BPutting up a warning sign
    • CRemoving the hazard completely
    • DWearing personal protective equipment
    Mostrar resposta

    Resposta: C. Removing the hazard completely

    Eliminating a hazard is best. Personal protective equipment and warnings are the least effective because they rely on people's behaviour.

20. Pergunta 20 de 25

    You believe someone is about to hit a co-worker. In general, what does the law allow?

    • AForce only after the co-worker is injured
    • BReasonable force to protect another person
    • CAny force, because a co-worker is involved
    • DNo force, because only police may act
    Mostrar resposta

    Resposta: B. Reasonable force to protect another person

    Self-defence laws in every state cover defending another person, as long as the response is reasonable in the circumstances as you see them.

21. Pergunta 21 de 25

    A visitor speaks little English. What should you do?

    • ASpeak louder and faster
    • BIgnore them until someone else helps
    • CUse simple words and gestures, and arrange an interpreter if needed
    • DRefuse them service
    Mostrar resposta

    Resposta: C. Use simple words and gestures, and arrange an interpreter if needed

    Plain words, gestures and patience help. For important matters, use an interpreter service rather than guessing.

22. Pergunta 22 de 25

    What does 'continuity of evidence' (chain of custody) mean?

    • AA list of every officer on the roster
    • BA record showing who held an item of evidence from the moment it was found
    • CA copy of CCTV footage kept at home
    • DThe order in which witnesses are interviewed
    Mostrar resposta

    Resposta: B. A record showing who held an item of evidence from the moment it was found

    Courts need to know that evidence was not changed or swapped. Recording each person who handled it, and when, shows that it is reliable.

23. Pergunta 23 de 25

    During an emergency, whose instructions should a security officer follow?

    • AOnly their own instincts
    • BThe media at the scene
    • CThe site's emergency plan and the people in charge, such as the chief warden
    • DAny customer who sounds confident
    Mostrar resposta

    Resposta: C. The site's emergency plan and the people in charge, such as the chief warden

    Sites have emergency plans and wardens for good reason. Following them keeps the response organised.

24. Pergunta 24 de 25

    Which number is the text-based emergency call service in Australia?

    • A112
    • B106
    • C101
    • D100
    Mostrar resposta

    Resposta: B. 106

    106 is a text emergency call service, designed for people who cannot use a voice call. It is not SMS.

25. Pergunta 25 de 25

    Which entry states a fact rather than an opinion?

    • A"The man was a troublemaker."
    • B"The man was obviously drunk."
    • C"The man looked like a criminal."
    • D"The man was unsteady on his feet and his speech was slurred."
    Mostrar resposta

    Resposta: D. "The man was unsteady on his feet and his speech was slurred."

    Describe what you saw and heard. Others can then draw conclusions from the facts.

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