Queensland Security Licence Test Practice 2026: Teste prático 3

1. Pergunta 1 de 25

   Which of these topics is part of the Certificate II in Security Operations?

   • AInstalling alarm systems
   • BManaging intoxicated persons
   • CFirearm handling
   • DRunning a security business
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   Resposta: B. Managing intoxicated persons

   The Certificate II units include applying security procedures to manage intoxicated persons. Alarm installation, business management and firearms belong to other qualifications.

2. Pergunta 2 de 25

   What are the main purposes of a security patrol?

   • ATo catch as many people as possible
   • BTo issue fines
   • CTo replace CCTV
   • DTo deter, detect and report problems
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   Resposta: D. To deter, detect and report problems

   A visible patrol deters crime, and careful observation finds hazards, damage and security breaches that need reporting.

3. Pergunta 3 de 25

   What does 'PCBU' stand for in work health and safety law?

   • APolice-controlled business unit
   • BPrivate company for business use
   • CPublic complaints and business union
   • DPerson conducting a business or undertaking
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   Resposta: D. Person conducting a business or undertaking

   The PCBU is usually the employer or business. It has the primary duty to ensure the health and safety of workers and others affected by the work.

4. Pergunta 4 de 25

   Which is an open question?

   • ADid you see the car?
   • BWere you here at 9 pm?
   • CIs this your bag?
   • DWhat happened after you left the bar?
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   Resposta: D. What happened after you left the bar?

   Open questions invite the person to explain in their own words. Closed questions only get a yes or no.

5. Pergunta 5 de 25

   A person has a medical emergency. After calling 000, what can you do to help paramedics?

   • ASend someone to meet them and guide them to the patient
   • BLock the doors to keep the crowd out
   • CLeave to continue your patrol
   • DMove the patient to the car park
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   Resposta: A. Send someone to meet them and guide them to the patient

   Guiding paramedics saves time. Keep the area clear and give first aid within your training until they arrive.

6. Pergunta 6 de 25

   Which factor helps decide whether force was reasonable?

   • AHow tired you were at the end of your shift
   • BWhether the person was rude to you earlier in the week
   • CThe colour of the person's clothing
   • DThe level of threat, including any weapons and the number of people involved
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   Resposta: D. The level of threat, including any weapons and the number of people involved

   Reasonableness depends on the whole situation: the threat, size and number of people, weapons, injuries and whether safer options were available.

7. Pergunta 7 de 25

   Who is allowed to deliver and assess the Certificate II in Security Operations?

   • AA local council
   • BA private tutor who is not registered
   • CA registered training organisation (RTO)
   • DAny licensed security company
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   Resposta: C. A registered training organisation (RTO)

   Nationally recognised security training must be completed with a registered training organisation, and some states also keep their own list of approved RTOs.

8. Pergunta 8 de 25

   What should you tell the officer taking over your post at shift change?

   • AAny incidents, open issues and special instructions for the site
   • BNothing, because they can read the log later
   • CGossip about the client's staff
   • DOnly the time you arrived
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   Resposta: A. Any incidents, open issues and special instructions for the site

   A clear handover means nothing is missed. Record it in the log so there is a written record too.

9. Pergunta 9 de 25

   An alarm goes off in an area you are patrolling. What should you do?

   • ATurn it off and go home
   • BRespond following site procedure, approach carefully and report what you find
   • CIgnore it because most alarms are false
   • DWait until the end of your shift to check
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   Resposta: B. Respond following site procedure, approach carefully and report what you find

   Treat every alarm as real until checked. Approach with care, look for signs of entry or fire and report it.

10. Pergunta 10 de 25

    A patron refuses to let you look in their bag. There is no court order and no law requiring a search. What can you generally do?

    • AHold them until police arrive
    • BTake the bag and search it anyway
    • CRefuse them entry or ask them to leave, following site procedure
    • DArrest them for refusing
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    Resposta: C. Refuse them entry or ask them to leave, following site procedure

    Searches by security officers generally need the person's consent, often as a condition of entry. If they refuse, you can refuse entry, but you cannot force a search.

11. Pergunta 11 de 25

    A friend asks what goes on at the site where you work. What should you do?

    • APost about it on social media
    • BKeep client information confidential
    • CTell them about the alarm codes
    • DShare photos of the site's layout
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    Resposta: B. Keep client information confidential

    Client information, including security arrangements, must stay confidential. Sharing it could put people and property at risk.

12. Pergunta 12 de 25

    Under the model WHS laws, what must workers do for their own safety?

    • ANothing, because safety is only the employer's job
    • BTake reasonable care for their own health and safety
    • CBuy their own safety equipment
    • DWrite the workplace safety policy
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    Resposta: B. Take reasonable care for their own health and safety

    Workers have their own duties under work health and safety laws, including taking reasonable care for their own health and safety.

13. Pergunta 13 de 25

    What is the best way to protect a crime scene until police arrive?

    • ATidy the area so it is safe
    • BMove items to your office for safe keeping
    • CLet staff walk through to check for damage
    • DKeep people out, touch nothing and record who enters
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    Resposta: D. Keep people out, touch nothing and record who enters

    Evidence can be lost or contaminated very easily. Keep the area secure, note times and names, and hand over to police.

14. Pergunta 14 de 25

    An intoxicated person collapses and will not wake up. What should you do?

    • ALet them sleep it off alone
    • BCall 000, give first aid and stay with them
    • CAsk their friends to take them home
    • DPut them outside to get fresh air
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    Resposta: B. Call 000, give first aid and stay with them

    An unconscious person may have alcohol poisoning or another medical problem. Get an ambulance and do not leave them alone.

15. Pergunta 15 de 25

    How should you describe a person in a report?

    • AWork from head to toe and include features that are hard to change, like height and tattoos
    • BWrite 'normal looking'
    • CGuess their name
    • DOnly describe their clothing colour
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    Resposta: A. Work from head to toe and include features that are hard to change, like height and tattoos

    A systematic description helps police identify someone. Fixed features matter because clothes can be changed.

16. Pergunta 16 de 25

    You notice that an area at an event is becoming dangerously overcrowded. What should you do?

    • ATell your supervisor at once and help control entry to that area
    • BIgnore it because the crowd seems happy
    • CWait until someone complains
    • DOpen more bars to keep people busy
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    Resposta: A. Tell your supervisor at once and help control entry to that area

    Overcrowding can lead to crushing. Acting early, such as stopping entry and opening space, can prevent serious injuries.

17. Pergunta 17 de 25

    Why do wardens do a headcount at the assembly area?

    • ATo tell emergency services if anyone may still be inside
    • BTo record who left work early
    • CTo decide who can go home first
    • DTo check uniforms
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    Resposta: A. To tell emergency services if anyone may still be inside

    Knowing who is missing lets firefighters target their search and avoids putting people at risk for no reason.

18. Pergunta 18 de 25

    You discover a fire. What should you do first?

    • ATry to put out every fire yourself
    • BRaise the alarm and make sure people are warned
    • CFinish your patrol first
    • DCollect your belongings
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    Resposta: B. Raise the alarm and make sure people are warned

    Warning people and calling the fire brigade come first. Only fight a small fire if it is safe and you are trained.

19. Pergunta 19 de 25

    Why should you rule a line through blank spaces in your notebook?

    • ATo save ink
    • BBecause the regulator collects notebooks
    • CSo nothing can be added later
    • DTo make the page look tidy
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    Resposta: C. So nothing can be added later

    Closing off blank space protects the notes from later additions and keeps them reliable as evidence.

20. Pergunta 20 de 25

    What makes a radio message effective?

    • AKeeping it short and clear, and thinking before you speak
    • BShouting so everyone hears
    • CUsing slang your team knows
    • DSpeaking fast to save airtime
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    Resposta: A. Keeping it short and clear, and thinking before you speak

    Short, planned messages are easier to understand and keep the channel free for urgent calls.

21. Pergunta 21 de 25

    Which statement shows empathy?

    • A"You're overreacting."
    • B"I can see you're frustrated about the wait."
    • C"Calm down right now."
    • D"That's not my problem."
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    Resposta: B. "I can see you're frustrated about the wait."

    Naming the person's feelings shows you understand. Telling someone to calm down often has the opposite effect.

22. Pergunta 22 de 25

    When you give evidence in court, how should you use your notebook?

    • ARead out a script your manager wrote
    • BAsk the court's permission to refer to notes you made at the time
    • CRely on memory and guess any gaps
    • DAdd new details to your notes the night before
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    Resposta: B. Ask the court's permission to refer to notes you made at the time

    Notes made at or soon after the event help you give accurate evidence. Changing them later would damage your credibility.

23. Pergunta 23 de 25

    You are not sure whether an offence has been committed. What is usually the best action?

    • AObserve, record details and contact police or your supervisor
    • BMake an arrest to be safe
    • CIgnore it completely
    • DSearch the person to find out
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    Resposta: A. Observe, record details and contact police or your supervisor

    If you are unsure, an arrest could be unlawful. Watching, noting descriptions and calling police keeps you within your powers.

24. Pergunta 24 de 25

    You find an unattended bag that looks suspicious. What should you do?

    • AKick it to check if it is heavy
    • BCarry it outside
    • COpen it to see what is inside
    • DDo not touch it, move people away and report it
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    Resposta: D. Do not touch it, move people away and report it

    A suspicious item must not be touched or moved. Clear the area and follow your site procedure for suspicious items.

25. Pergunta 25 de 25

    Which is an example of non-verbal communication?

    • AGiving directions to the exit
    • BSpeaking on the radio
    • CWriting in your notebook
    • DStanding with your arms tightly crossed
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    Resposta: D. Standing with your arms tightly crossed

    Body language, facial expression and posture send messages without words. Crossed arms can look defensive or unfriendly.

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