Is Smart Serve mandatory in Ontario?

Yes. Everyone who sells, serves or delivers liquor, or takes liquor orders, must hold certification from AGCO-approved training. Smart Serve is the program for bars, restaurants and other licensees.

What is the pass mark for the Smart Serve test?

You need at least 80%. The test is multiple choice and is taken online with webcam ID checks.

How many questions are on the Smart Serve test?

The public course page does not list the number of questions for the Full Course test. The separate Retail Course test has 20 questions. These practice sets have 25 questions each.

How long is Smart Serve certification valid?

Five years. After that you must take the training and test again.

How old do you have to be to serve alcohol in Ontario?

You must be 18 to serve alcohol. The legal drinking age in Ontario is 19.

What languages is Smart Serve offered in?

Smart Serve lists English, French, Korean, Chinese and Punjabi for its online courses.

Smart Serve Practice Test (Ontario) 2026

Vraag 1 van 23

What is the legal drinking age in Ontario?

21
19
20
18

Toon antwoord

Antwoord: B. 19

In Ontario you must be at least 19 to buy, possess or drink alcohol, including in a licensed establishment.

Vraag 2 van 23

What is the minimum age to sell or serve alcohol in an Ontario licensed establishment?

16
21
19
18

Toon antwoord

Antwoord: D. 18

Staff who sell or serve alcohol must be at least 18, even though the drinking age is 19.

Vraag 3 van 23

During which hours may an Ontario licensed establishment sell and serve alcohol on a normal day?

10 a.m. to midnight
6 a.m. to 4 a.m.
11 a.m. to 1 a.m.
9 a.m. to 2 a.m.

Toon antwoord

Antwoord: D. 9 a.m. to 2 a.m.

Licensed establishments in Ontario may sell and serve alcohol from 9 a.m. to 2 a.m., unless their licence sets shorter hours.

Vraag 4 van 23

Until what time may Ontario licensed establishments sell and serve alcohol on New Year's Eve?

4 a.m.
1 a.m.
2 a.m.
3 a.m.

Toon antwoord

Antwoord: D. 3 a.m.

On December 31 the usual 2 a.m. end of service is extended to 3 a.m.

Vraag 5 van 23

During which hours may retail stores in Ontario sell alcohol?

9 a.m. to 2 a.m.
24 hours a day
10 a.m. to 9 p.m.
7 a.m. to 11 p.m.

Toon antwoord

Antwoord: D. 7 a.m. to 11 p.m.

Stores that sell alcohol may only sell it between 7 a.m. and 11 p.m., even if the store is open longer.

Vraag 6 van 23

During which hours may alcohol be delivered from eligible Ontario licensed establishments or stores?

11 a.m. to midnight
7 a.m. to 2 a.m.
Any time of day
9 a.m. to 11 p.m.

Toon antwoord

Antwoord: D. 9 a.m. to 11 p.m.

Liquor delivery is allowed between 9 a.m. and 11 p.m.

Vraag 7 van 23

What are the hours of sale and service at an event held under an Ontario Special Occasion Permit?

Any hours the host chooses
7 a.m. to 11 p.m.
The same as licensed establishments: 9 a.m. to 2 a.m.
Noon to midnight only

Toon antwoord

Antwoord: C. The same as licensed establishments: 9 a.m. to 2 a.m.

Special Occasion Permit events follow the same hours as licensed establishments, 9 a.m. to 2 a.m. (3 a.m. on New Year's Eve), unless the permit sets shorter hours.

Vraag 8 van 23

Under Ontario rules, who must hold valid certification from AGCO-approved alcohol training?

Only staff who work after midnight
Anyone who sells, serves or delivers liquor, or takes liquor orders
Only owners of licensed establishments
Only bartenders over age 25

Toon antwoord

Antwoord: B. Anyone who sells, serves or delivers liquor, or takes liquor orders

The AGCO requires everyone involved in the sale, service or delivery of liquor, including staff who take liquor orders, to hold valid approved certification.

Vraag 9 van 23

Which of these workers at an Ontario licensed establishment must also hold approved alcohol training certification?

Security staff employed by the licensee
A plumber fixing a sink
A dishwasher who never handles alcohol
A customer who is hosting a birthday

Toon antwoord

Antwoord: A. Security staff employed by the licensee

The AGCO lists the licensee's security staff among the people who must be certified, along with servers, bartenders and delivery staff.

Vraag 10 van 23

What is the minimum score needed to pass the Smart Serve final test?

80%
60%
90%
70%

Toon antwoord

Antwoord: A. 80%

Smart Serve requires a minimum of 80% to pass the final test.

Vraag 11 van 23

How long is Ontario alcohol training certification valid?

5 years
3 years
1 year
For life

Toon antwoord

Antwoord: A. 5 years

The AGCO says liquor training certifications must be renewed every five years by retaking the training.

Vraag 12 van 23

How is the Smart Serve final test taken?

There is no final test
As a spoken interview with a police officer
On paper at a ServiceOntario centre
Online, with webcam ID checks and screen monitoring

Toon antwoord

Antwoord: D. Online, with webcam ID checks and screen monitoring

All Smart Serve final tests are taken online. The test is proctored, with webcam ID verification and screen monitoring.

Vraag 13 van 23

What do you need for the Smart Serve proctored final test?

A paper copy of the course notes
A letter from your employer only
Valid government-issued photo ID and a webcam
Nothing, just an email address

Toon antwoord

Antwoord: C. Valid government-issued photo ID and a webcam

The final test is proctored online and requires valid government-issued photo ID and a webcam.

Vraag 14 van 23

A worker has only a liquor retail training certificate. Can they serve drinks in an Ontario restaurant?

No. Retail-only certificates do not cover bars and restaurants
Yes, if a manager is present
Yes, any training certificate works anywhere
Yes, but only on weekends

Toon antwoord

Antwoord: A. No. Retail-only certificates do not cover bars and restaurants

The AGCO says a person with only a retail certificate cannot sell, serve, deliver or take orders for liquor outside a retail store.

Vraag 15 van 23

Which agency regulates liquor sales and service in Ontario?

Health Canada
The Alcohol and Gaming Commission of Ontario (AGCO)
The Ontario Ministry of Transportation
The Canada Revenue Agency

Toon antwoord

Antwoord: B. The Alcohol and Gaming Commission of Ontario (AGCO)

The AGCO licenses and regulates liquor sales and service under the Liquor Licence and Control Act, 2019.

Vraag 16 van 23

Which law sets the rules for selling and serving liquor in Ontario?

The Food and Drugs Act
The Liquor Licence and Control Act, 2019
The Cannabis Act
The Highway Traffic Act

Toon antwoord

Antwoord: B. The Liquor Licence and Control Act, 2019

Ontario's liquor rules come from the Liquor Licence and Control Act, 2019, its regulations and the AGCO Registrar's standards.

Vraag 17 van 23

Which of these is on the Smart Serve list of acceptable ID in Ontario?

A college student card
A gym membership card
A library card
An Ontario Photo Card

Toon antwoord

Antwoord: D. An Ontario Photo Card

Acceptable ID includes an Ontario driver's licence, Canadian passport, citizenship card, Canadian Armed Forces card, Permanent Resident Card and Ontario Photo Card. Never accept student cards.

Vraag 18 van 23

Smart Serve advises checking ID for anyone who appears to be under what age?

21
19
25
30

Toon antwoord

Antwoord: C. 25

Checking anyone who looks under 25 gives a safety margin above the legal drinking age of 19.

Vraag 19 van 23

An ID looks real but you still have doubts. What does the AGCO suggest?

Ask for a second piece of ID and have the guest confirm details such as their birthdate or postal code
Accept it if the guest is with older friends
Keep the ID and call their parents
Serve them and hope for the best

Toon antwoord

Antwoord: A. Ask for a second piece of ID and have the guest confirm details such as their birthdate or postal code

If in doubt, ask for more ID and ask the guest to confirm details on the card. If you are still not sure, refuse the sale.

Vraag 20 van 23

What warning does the Sandy's Law sign give to guests?

The prices of drinks
Where the fire exits are
Drinking alcohol during pregnancy can cause fetal alcohol spectrum disorder (FASD)
The hours of service

Toon antwoord

Antwoord: C. Drinking alcohol during pregnancy can cause fetal alcohol spectrum disorder (FASD)

Ontario licensees must post the Sandy's Law sign, which warns about the risk of FASD from drinking during pregnancy. Not posting it is an offence.

Vraag 21 van 23

What can the AGCO do when a licensee breaks Ontario liquor laws?

Only send a reminder email
Nothing; only police can act
Close every bar in the city
Impose a monetary penalty, or suspend or revoke the licence

Toon antwoord

Antwoord: D. Impose a monetary penalty, or suspend or revoke the licence

The AGCO can impose monetary penalties and can suspend or revoke a liquor licence. Police can also lay charges.

Vraag 22 van 23

Who is personally responsible for lawful sale and service at an Ontario Special Occasion Permit event?

The owner of the hall
The guests
The AGCO
The permit holder

Toon antwoord

Antwoord: D. The permit holder

The person who holds the Special Occasion Permit is personally responsible for selling and serving alcohol responsibly and lawfully at the event.

Vraag 23 van 23

Which permit is used in Ontario to sell or serve alcohol at an event such as a wedding reception?

A liquor delivery licence
A Special Occasion Permit
A food handler certificate
A manufacturer's licence

Toon antwoord

Antwoord: B. A Special Occasion Permit

Events such as weddings and fundraisers that serve alcohol use a Special Occasion Permit (SOP).

Smart Serve Practice Test (Ontario) 2026

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