Conflict Management Course (UK): final exam 2026
A new random set of 25 questions from the course every time. Score 80% or more to download your certificate. You see your answers at the end.
- 25 questions
- Score 80% or more to download your certificate.
- No time limit
How this mock exam works
Each attempt draws 25 questions at random from all 25 questions for this test, so no two attempts are the same.
At the end you see your score, every answer and its explanation. Your best score is saved in this browser, so you can try again until you pass comfortably.
What you will learn
- Explain HSE's definition of work-related violence and employers' duties
- Use HSE's risk assessment steps to spot risk early
- Apply HSE de-escalation advice to calm an angry person
- Name the UK laws on threats, abuse and attacks on workers
- Record and report incidents, including under RIDDOR
Score 80% or more to download your certificate.