Recognizing Phishing and Scams Course: Texts, calls, social media and AI voice cloning

1. Question 1 of 16

   A text says you won a prize in a contest you never entered and asks you to tap a link. What is the best response?

   • AReply STOP so the sender removes your number from the list
   • BTap the link to see what the prize is
   • CText back your email so they can send details
   • DDo not reply or tap; forward it to 7726 and delete it
   Show answer

   Answer: D. Do not reply or tap; forward it to 7726 and delete it

   Get Cyber Safe says not to reply, even to opt out, and to forward scam texts to 7726 before deleting them.

2. Question 2 of 16

   How much does it cost to forward a scam text to 7726?

   • AOne minute of talk time
   • BThe price of one text message
   • C$1 per report, refunded later
   • DNothing; it does not count toward your plan
   Show answer

   Answer: D. Nothing; it does not count toward your plan

   Get Cyber Safe says reporting to 7726 is free and does not count toward your data or messaging plan.

3. Question 3 of 16

   What is caller ID spoofing?

   • ASending a call straight to voicemail
   • BRecording a call without telling the caller
   • CFaking the name or number that shows on your phone
   • DBlocking calls from unknown numbers
   Show answer

   Answer: C. Faking the name or number that shows on your phone

   Spoofing makes a call look like it comes from a bank, government office or other trusted number.

4. Question 4 of 16

   After a suspicious call from "your bank", how should you call back, according to the Cyber Centre?

   • AUse a known, trusted number, not your phone's callback option
   • BCall the number the caller left on voicemail
   • CWait for the caller to phone you again
   • DPress redial, because it will reach the same caller and saves time
   Show answer

   Answer: A. Use a known, trusted number, not your phone's callback option

   The Cyber Centre says to hang up and call back using a known, trusted number, not one the caller gives or the callback option.

5. Question 5 of 16

   According to the Cyber Centre, which call feature may be a sign of a scam?

   • AA caller who suggests you call back later
   • BUnusual delays, robotic voices or distorted audio
   • CA caller who gives a full name
   • DA call that lasts less than five minutes
   Show answer

   Answer: B. Unusual delays, robotic voices or distorted audio

   The Cyber Centre says unusual delays, robotic voices or distorted audio may mean a call is a scam.

6. Question 6 of 16

   What does the Cyber Centre suggest using to confirm that a caller is really who they say?

   • AHow familiar the voice sounds
   • BThe name shown on caller ID
   • CA text from the same number
   • DSafe words or call-back codes
   Show answer

   Answer: D. Safe words or call-back codes

   Caller ID and voices can be faked, so a safe word or call-back code agreed in advance is a better check.

7. Question 7 of 16

   Read the call. What kind of scam is this most likely?

   Margaret, 74, gets a call at 10 p.m. The voice sounds just like her grandson:

   "Grandma, it's me, Ethan. I was in a car accident and the police arrested me. Please don't tell Mom. A lawyer will call you about bail. He says a courier can pick up the cash tonight."

   • AA false billing scam
   • BA job scam
   • CA tech-support scam
   • DAn emergency (grandparent) scam
   Show answer

   Answer: D. An emergency (grandparent) scam

   Emergency scams use fear for a loved one, secrecy and a rush to send money.

8. Question 8 of 16

   Read the call. The voice sounded exactly like Ethan. How is that possible?

   Margaret, 74, gets a call at 10 p.m. The voice sounds just like her grandson:

   "Grandma, it's me, Ethan. I was in a car accident and the police arrested me. Please don't tell Mom. A lawyer will call you about bail. He says a courier can pick up the cash tonight."

   • AAI voice cloning can copy a voice from a short audio clip
   • BPhone companies give recordings to callers
   • CVoices cannot be copied, so it must be Ethan
   • DScammers can only copy a voice if the person gives permission
   Show answer

   Answer: A. AI voice cloning can copy a voice from a short audio clip

   The Cyber Centre says threat actors use AI and short audio samples to impersonate people the victim knows.

9. Question 9 of 16

   Read the call. What should Margaret do first?

   Margaret, 74, gets a call at 10 p.m. The voice sounds just like her grandson:

   "Grandma, it's me, Ethan. I was in a car accident and the police arrested me. Please don't tell Mom. A lawyer will call you about bail. He says a courier can pick up the cash tonight."

   • ACall back the number shown on her caller ID
   • BKeep it secret, as Ethan asked
   • CGet the cash ready for the courier, but wait for the lawyer's call first
   • DHang up and call Ethan or his parents on a number she already has
   Show answer

   Answer: D. Hang up and call Ethan or his parents on a number she already has

   The CAFC says to hang up and contact the family member directly using a phone number you already have.

10. Question 10 of 16

    According to the CAFC, can someone be bailed out of jail in Canada with cash picked up by a courier or with cryptocurrency?

    • AYes, but only on weekends
    • BNo, the justice system does not allow it
    • COnly if a lawyer calls first
    • DYes, if the amount is under $5,000
    Show answer

    Answer: B. No, the justice system does not allow it

    The CAFC says the Canadian criminal justice system does not allow bail to be paid with cash or cryptocurrency.

11. Question 11 of 16

    A friend's account posts a link: "Is this you in this video??". What does Get Cyber Safe advise?

    • AClick it, then change your password
    • BClick it, since links shared by friends are always safe
    • CDo not click suspicious links, even from friends
    • DShare it so others can check it
    Show answer

    Answer: C. Do not click suspicious links, even from friends

    Get Cyber Safe says phishing can come from people pretending to be your friends, so do not click suspicious links even from friends.

12. Question 12 of 16

    Read the situation. Which details are warning signs of a romance scam?

    Priya met "Daniel" on a dating app. He says he is an engineer on an offshore rig. After six weeks of daily chats he says he loves her. They have never met or video chatted; his camera is always "broken". Now he says he has made a lot of money in cryptocurrency and offers to help her invest through an app he trusts.

    • AHe writes long messages in good English
    • BHe says he loves her but always has an excuse not to meet
    • CHe replies to her messages quickly
    • DHe has a job and says where he works
    Show answer

    Answer: B. He says he loves her but always has an excuse not to meet

    The CAFC lists professing love before meeting and always having an excuse not to meet as warning signs.

13. Question 13 of 16

    Read the situation. What does the CAFC advise?

    Priya met "Daniel" on a dating app. He says he is an engineer on an offshore rig. After six weeks of daily chats he says he loves her. They have never met or video chatted; his camera is always "broken". Now he says he has made a lot of money in cryptocurrency and offers to help her invest through an app he trusts.

    • AAsk him to send money first to prove he is real
    • BNever send money to, or invest through, someone you haven't met
    • CInvest a small amount first, and invest more only if the app pays out
    • DOpen a new crypto account the way he explains
    Show answer

    Answer: B. Never send money to, or invest through, someone you haven't met

    The CAFC says never send money to someone you haven't met and don't invest through platforms given by people you don't know.

14. Question 14 of 16

    Your phone suddenly loses service. Soon after, you are locked out of your email and bank accounts. What scam could this be?

    • AA false billing scam
    • BA mystery shopper scam
    • CA charity scam
    • DA SIM swap
    Show answer

    Answer: D. A SIM swap

    In a SIM swap, a scammer takes over your phone number, so you lose service and are locked out of your accounts.

15. Question 15 of 16

    Why might a video call with your "manager" still be fake?

    • AVideo calls cannot be faked, so it must really be your manager
    • BOnly phone calls can be faked, not video
    • CAI deepfakes can imitate a real person's face and voice
    • DVideo calls are encrypted, which proves who it is
    Show answer

    Answer: C. AI deepfakes can imitate a real person's face and voice

    The Cyber Centre says deepfakes are AI-generated audio, video or images that imitate real people.

16. Question 16 of 16

    According to Get Cyber Safe, which is one sign that a video may be AI-generated?

    • AIt was filmed outdoors
    • BIt is longer than one minute
    • CThe person in it does not blink
    • DThe person in it wears glasses
    Show answer

    Answer: C. The person in it does not blink

    Get Cyber Safe lists people who don't blink, and shadows, blurs or light flickers where there shouldn't be, as signs of AI video.

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