Victoria RSA Practice Test 2026: Practice test 3

Practice test 3 of 3 for the Victoria RSA Practice Test: 25 more questions with answers and explanations.

Alcohol server
Victoria
80 questions
Checked October 11, 2026

Question 1 of 25
Which of these is a speech sign of intoxication?
- Speaking quietly
- Slurring words or losing their train of thought
- Speaking a language other than English
- Asking for the menu
Show answer
Answer: B. Slurring words or losing their train of thought
Muddled or slurred speech and losing the train of thought are speech signs.
Question 2 of 25
A restaurant pours a 150 ml glass of red wine (13.5%). About how many standard drinks is that?
- 1.0
- 2.5
- 1.6
- 0.8
Show answer
Answer: C. 1.6
A typical 150 ml restaurant serve of red wine is about 1.6 standard drinks. A 100 ml serve is about 1.
Question 3 of 25
At a blood alcohol concentration (BAC) of 0.05 to 0.08, what effects are common?
- Unable to walk without help
- No effects at all
- Coma
- Poorer judgement and movement, and fewer inhibitions
Show answer
Answer: D. Poorer judgement and movement, and fewer inhibitions
Between 0.05 and 0.08, judgement and movement are impaired and inhibitions are reduced.
Question 4 of 25
About how many standard drinks are in a 750 ml bottle of red wine (13.5%)?
- 8
- 12
- 5
- 4
Show answer
Answer: A. 8
A 750 ml bottle of red wine holds about 8 standard drinks.
Question 5 of 25
A refused customer starts raising their voice at you. What is the best response?
- Stay calm and lower your own voice
- Argue until they back down
- Raise your voice to match theirs
- Laugh at them
Show answer
Answer: A. Stay calm and lower your own voice
Staying calm helps calm the situation. If they raise their voice, lower yours.
Question 6 of 25
About how many standard drinks are in a 375 ml can of full-strength beer (4.8%)?
- 0.8
- 1.0
- 1.4
- 2.0
Show answer
Answer: C. 1.4
A 375 ml can or bottle of full-strength beer is about 1.4 standard drinks, so it is more than one drink.
Question 7 of 25
A customer is unsteady on their feet but you have not seen them drink. What should you do first?
- Talk with them to find out if a medical condition or disability could be the cause
- Call the police straight away
- Refuse service without speaking to them
- Serve them a double to calm them
Show answer
Answer: A. Talk with them to find out if a medical condition or disability could be the cause
Some disabilities and medical conditions cause similar signs. Talk with the person first so you do not discriminate unlawfully.
Question 8 of 25
Which of these can change how strongly alcohol affects a person?
- Whether the drink comes in a can or a bottle
- The colour of the glass
- Medicines or other drugs they have taken
- The music playing in the venue
Show answer
Answer: C. Medicines or other drugs they have taken
Sex, physical and mental health, medical conditions, and other drugs and medicines all change how alcohol affects someone.
Question 9 of 25
How should you tell an intoxicated customer that you will not serve them?
- Ignore them until they leave
- Shout so the whole bar hears
- Call them a drunk so they understand
- Politely say you will not serve more alcohol and explain why
Show answer
Answer: D. Politely say you will not serve more alcohol and explain why
Be polite and calm, explain the reason, and point to the signs about refusing service behind the bar.
Question 10 of 25
After an intoxicated customer leaves, what should staff check?
- That they paid a tip
- That they left safely and are not hanging around outside
- Nothing: once outside they are not the venue's concern
- That they took their glass with them
Show answer
Answer: B. That they left safely and are not hanging around outside
Make sure the person leaves the premises safely and does not stay around outside the venue.
Question 11 of 25
A customer you have refused begs for 'one last drink'. What should you do?
- Serve one small drink
- Serve a light beer instead
- Let a friend buy it for them
- Refuse: once you have said no, do not serve them
Show answer
Answer: D. Refuse: once you have said no, do not serve them
Do not give 'one last drink' after telling someone they have had enough.
Question 12 of 25
After refusing a customer, why should you tell your manager and the other bar staff?
- There is no need to tell anyone
- So the customer gets a discount
- So no one else serves them
- So they can serve the customer instead
Show answer
Answer: C. So no one else serves them
Let management and other staff know so the person is not served at another bar or by another staff member.
Question 13 of 25
At a low BAC of up to 0.05, how do people often feel?
- Relaxed, talkative and more confident
- Unconscious
- Unable to stand
- Unable to speak
Show answer
Answer: A. Relaxed, talkative and more confident
Up to 0.05, people often feel a sense of wellbeing and become more talkative, relaxed and confident.
Question 14 of 25
A refused customer is with a sober friend. How can the friend help?
- By helping to get the customer home safely
- By leaving the customer behind
- By buying drinks for the customer
- By arguing with staff
Show answer
Answer: A. By helping to get the customer home safely
Explain to the friend why no more drinks will be served and ask them to help get the person home.
Question 15 of 25
Under the Australian alcohol guidelines, what is the most a healthy adult should drink in a week to reduce harm?
- 21 standard drinks
- 10 standard drinks
- 14 standard drinks
- 4 standard drinks
Show answer
Answer: B. 10 standard drinks
The national guidelines say healthy adults should drink no more than 10 standard drinks a week.
Question 16 of 25
A customer says a strong coffee will sober them up before they drive. What is true?
- Only time lowers blood alcohol; coffee does not help
- Coffee works if it is very strong
- Coffee works if they also eat sugar
- Coffee halves blood alcohol in 10 minutes
Show answer
Answer: A. Only time lowers blood alcohol; coffee does not help
Coffee, cold showers and vomiting do not remove alcohol from the blood. The only way to lower BAC is time.
Question 17 of 25
What do the Australian alcohol guidelines say about people under 18?
- They may drink low-strength beer only
- They should not drink alcohol
- They may drink only with meals
- They may have 2 drinks a day
Show answer
Answer: B. They should not drink alcohol
Children and young people under 18 should not drink alcohol.
Question 18 of 25
Which of these is a balance sign of intoxication?
- Paying by card
- Swaying or staggering
- Talking about sport
- Ordering food
Show answer
Answer: B. Swaying or staggering
Staggering, swaying, falling over or being unable to stand are balance signs.
Question 19 of 25
How much pure alcohol is in one Australian standard drink?
- 15 grams
- 20 grams
- 5 grams
- 10 grams
Show answer
Answer: D. 10 grams
In Australia a standard drink always contains 10 g of pure alcohol, whatever the type of drink.
Question 20 of 25
Two customers drink the same amount. Which one is likely to be affected faster?
- The one who has eaten a full meal
- The one who is drinking more slowly
- The one drinking on an empty stomach
- The one who weighs more
Show answer
Answer: C. The one drinking on an empty stomach
Alcohol affects people faster when they drink on an empty stomach or weigh less.
Question 21 of 25
You are unsure whether a customer is 18, and they have no acceptable ID. What should you do?
- Ask them to sign a form and serve them
- Serve them a half-strength drink
- Refuse service
- Serve them if they say they are 18
Show answer
Answer: C. Refuse service
If you have any doubt that a person is 18 or over and they cannot show acceptable ID, refuse service.
Question 22 of 25
At a BAC of 0.08 to 0.15, which effects are typical?
- Slurred speech and poor balance, coordination, vision and reflexes
- Better reflexes
- No change in speech
- A feeling of wellbeing only
Show answer
Answer: A. Slurred speech and poor balance, coordination, vision and reflexes
From 0.08 to 0.15, speech slurs and balance, coordination, vision and reflexes are impaired.
Question 23 of 25
Where can you find how many standard drinks are in a can or bottle sold in Australia?
- Only on the manufacturer's website
- It is never shown, so you must guess
- Only on the receipt
- On the label: every alcohol container must show it
Show answer
Answer: D. On the label: every alcohol container must show it
All containers of alcohol in Australia must show the number of standard drinks they contain.
Question 24 of 25
An intoxicated customer is waiting for a taxi inside. Where is the best place for them to wait?
- At the bar so they can order
- A quiet, well-lit area away from the bar, with staff keeping watch
- Alone in a dark car park
- In the gaming room
Show answer
Answer: B. A quiet, well-lit area away from the bar, with staff keeping watch
Move the person to a quiet, well-lit area away from the bar, give them no more alcohol and have a staff member watch them.
Question 25 of 25
About how long does an average healthy person's body take to break down one standard drink?
- About one hour
- About 3 hours
- About 10 minutes
- About 24 hours
Show answer
Answer: A. About one hour
For an average healthy person, it takes about one hour to break down one standard drink.

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